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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > BST / BSTPro Dongle


BST / BSTPro Dongle BestSmartTools Official Support Section

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Old 04-24-2015, 00:41   #1 (permalink)
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N910A lollipop REPAIR IMEI PROBLEM [AMSWERED]


N910A lollipop REPAIR IMEI PROBLEM I TRY I RESTOR SUPER IMEI OPTIONS NOT WORKING
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Old 04-24-2015, 13:00   #2 (permalink)
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Hello,


Try Always Send Full Logs/Screenshot For Faster Help.









Regards,
__________
GsmBest Team
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Old 04-25-2015, 00:30   #3 (permalink)
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Connect to device ...
Device Authentication ...
Writing IMEI ...
Writing IMEI certificate ... ok, You need reboot device
Device Info (UART)
Model: SM-N910A
SW Version: N910AUCU1COC4
Customer Code: ATT
Unique Number: CR20025B9D8B0C1
Flash Memory: -
Chipset : true
Time used : 1.6 s Manufactory: SAMSUNG
Model: SM-N910A
Hardware: QCOM
Mode: normal
Checking environment ...
System Info
Display ID: LRX22C
System Ver: 5.0.1 REL
API Level: 21
Incremental: N910AUCU1COC4
Model: SAMSUNG-SM-N910A
Brand: samsung
Device: trlteatt
Platform: apq8084
Language: en
Rigion: US

Device Info
SerialNumber: 25b9d8b0
Hardware: qcom
Model: trlteatt
PDA Version: N910AUCU1COC4
Phone Version: N910AUCU1COC4
Bootloader ver: N910AUCU1COC4
Ril Hw Version:
Sales Code: ATT
Model ID:
Get Bluetooth info failed
WiFi MAC: c0:bd:d1:74:f4:cc
WiFi interface:
WiFi state: SCANNING
Root Access: No root

Time used : 3.4 s

Last edited by uburo22; 04-25-2015 at 00:37.
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Old 04-25-2015, 02:01   #4 (permalink)
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Quote:
Originally Posted by uburo22 View Post
Connect to device ...
Device Authentication ...
Writing IMEI ...
Writing IMEI certificate ... ok, You need reboot device
Device Info (UART)
Model: SM-N910A
SW Version: N910AUCU1COC4
Customer Code: ATT
Unique Number: CR20025B9D8B0C1
Flash Memory: -
Chipset : true
Time used : 1.6 s Manufactory: SAMSUNG
Model: SM-N910A
Hardware: QCOM
Mode: normal
Checking environment ...
System Info
Display ID: LRX22C
System Ver: 5.0.1 REL
API Level: 21
Incremental: N910AUCU1COC4
Model: SAMSUNG-SM-N910A
Brand: samsung
Device: trlteatt
Platform: apq8084
Language: en
Rigion: US

Device Info
SerialNumber: 25b9d8b0
Hardware: qcom
Model: trlteatt
PDA Version: N910AUCU1COC4
Phone Version: N910AUCU1COC4
Bootloader ver: N910AUCU1COC4
Ril Hw Version:
Sales Code: ATT
Model ID:
Get Bluetooth info failed
WiFi MAC: c0:bd:d1:74:f4:cc
WiFi interface:
WiFi state: SCANNING
Root Access: No root

Time used : 3.4 s
Hi,

We dont known whats problem facing!!! tell us problem in more details please.

SM-N910A repair imei as follow way:

1. Wipe EFS
2. Write SuperIMEI ( or write cert)
3. Repair Network ( or write qcn)

You can wipe efs with command directly:
----------------------------------------------------------------------------------------------------
1. Type *#9090#
2. MENU + choice Back (right coner)
3. MENU + input Q (right coner)
4. MENU + input 0000 (right coner)
5. wait about 10 second display 'MAIN MENU'
6. UE SETTING & INFO > SETTING > SYSTEM > NV BACKUP TEST > ERASE ALL EFS1/2/3 > YES
----------------------------------------------------------------------------------------------------


Best Regards
GsmBest Team

Last edited by EmeGSM-Wei; 04-25-2015 at 02:06.
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Old 04-25-2015, 23:55   #5 (permalink)
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1. Wipe EFS
2. Write SuperIMEI ( or write cert)
3. Repair Network ( or write qcn)

You can wipe efs with command directly:
----------------------------------------------------------------------------------------------------
1. Type *#9090#
2. MENU + choice Back (right coner)
3. MENU + input Q (right coner)
4. MENU + input 0000 (right coner)
5. wait about 10 second display 'MAIN MENU'
6. UE SETTING & INFO > SETTING > SYSTEM > NV BACKUP TEST > ERASE ALL EFS1/2/3 > YES i did all what i need to do is change imei that is all one more thing n910a 4.4.4 is working but 5.0.1 is not working
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Old 04-26-2015, 01:23   #6 (permalink)
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Quote:
Originally Posted by uburo22 View Post
1. Wipe EFS
2. Write SuperIMEI ( or write cert)
3. Repair Network ( or write qcn)

You can wipe efs with command directly:
----------------------------------------------------------------------------------------------------
1. Type *#9090#
2. MENU + choice Back (right coner)
3. MENU + input Q (right coner)
4. MENU + input 0000 (right coner)
5. wait about 10 second display 'MAIN MENU'
6. UE SETTING & INFO > SETTING > SYSTEM > NV BACKUP TEST > ERASE ALL EFS1/2/3 > YES i did all what i need to do is change imei that is all one more thing n910a 4.4.4 is working but 5.0.1 is not working
Hi

Show me the problme in more details please, now i dont known any problem you facing.

NOTE4 UART COMMUNICATION: BST-Samsung Note4 N910x_G901x_G850x_G800x UART communication enable! - Support - GsmBest Team

Tips: Contact me with my skype ([email protected]) if not working still

Best Regards
GsmBest Team
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Old 04-27-2015, 20:37   #7 (permalink)
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hi i have the same phone and i have imei null/null i have lollypop 5.1 then i try to erase the imei with z3x box after tha i got imei null and unknown baseband help me
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Old 06-10-2015, 00:53   #8 (permalink)
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Quote:
Originally Posted by pedrounive View Post
hi i have the same phone and i have imei null/null i have lollypop 5.1 then i try to erase the imei with z3x box after tha i got imei null and unknown baseband help me
did anyone find the solution?
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Old 08-02-2015, 21:34   #9 (permalink)
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need a solution any help
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Old 08-02-2015, 22:46   #10 (permalink)
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when i connect it say uart communication error
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Old 08-02-2015, 22:56   #11 (permalink)
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anning devices ... 1 found
dev[1]
Manufactory:
Model:
Hardware:
Mode: Need Read Info
Device Info (UART)
Model: SAMSUNG-SM-N910A
IMEI:
PDA Version: N910AUCU1ANIE
Phone Version:
CSC : N910AATT1ANIE
CSC Version: N910AUCU1ANIE
Time used : 13.0 s

Connect to device ...
Device Authentication ... 1 failed with MSL
help please
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Old 08-03-2015, 14:58   #12 (permalink)
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Downgrade

You need to downgrade the firmware to see what GSM WEI is suggesting. It will not show up in lollipop.

Marvel12 you need to start all the steps from beginning and your issues will be resolved.
Key is to wipe EFS
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Old 08-03-2015, 17:49   #13 (permalink)
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Quote:
Originally Posted by enigmadapuzzle View Post
You need to downgrade the firmware to see what GSM WEI is suggesting. It will not show up in lollipop.

Marvel12 you need to start all the steps from beginning and your issues will be resolved.
Key is to wipe EFS
Some users have reported that downgrading from Lollipop leaves them with unknown baseband, others say they can't downgrade..as for the connection, try to enable cp logging from recovery, wipe cache ONLY, before you connect uart connect the phone via USB (you will see a circuit error), unplug usb and connect UART...phone should connect now, to verify send a basic AT Command such as AT+MSLSECUR=1,0 to see if you receive a response...

Key is to wipe EFS, you will need ROOT for this if you're going to do it via adb, or you can always do it in download mode

Last edited by F_X; 08-03-2015 at 17:56.
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Old 08-05-2015, 07:38   #14 (permalink)
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i tried many times same issue
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