Problem detecting samsung phones

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		GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > BST / BSTPro Dongle
Problem detecting samsung phones

BST / BSTPro Dongle BestSmartTools Official Support Section

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07-17-2015, 00:24

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kelvinator

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Problem detecting samsung phones

I have just bought this tool and it's really hard to operate (usb, uart)

Always this error message:

Prepare environment ...
This operation need MTP interface, if you are connect device via UART cable, replace with USB cable and re-scan device.

All other tools can detect the phone normally.

I need help from support here.

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