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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > BST / BSTPro Dongle

BST / BSTPro Dongle BestSmartTools Official Support Section

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Old 02-09-2015, 09:41   #1 (permalink)
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SM-G800H super imei failed [ANSWERED]


Log:
Code:
Сканирование устройства ... 1 готово
dev[1]
  Производитель:  SAMSUNG
  Moдель:         SM-G800H
  Железо:         QCOM
  Режим:          normal
На найденное 1 USB устройство драйвера не установлены
Подготовка действий ... 
Бэкап EFS ... D:\BST\backup\samsung\efs\SM-G800H\EFS_samsung_SM-G800H_3553-----------_2015-02-09_14.39.55.efs  ok
Wiping EFS ... ok
Время использования : 16.3 с

Подключение устройства ...
Аудентификация устройства ... 1 MSL с ошибкой
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Old 02-09-2015, 09:46   #2 (permalink)
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Quote:
Originally Posted by turboxxx View Post
Log:
Code:
Сканирование устройства ... 1 готово
dev[1]
  Производитель:  SAMSUNG
  Moдель:         SM-G800H
  Железо:         QCOM
  Режим:          normal
На найденное 1 USB устройство драйвера не установлены
Подготовка действий ... 
Бэкап EFS ... D:\BST\backup\samsung\efs\SM-G800H\EFS_samsung_SM-G800H_3553-----------_2015-02-09_14.39.55.efs  ok
Wiping EFS ... ok
Время использования : 16.3 с

Подключение устройства ...
Аудентификация устройства ... 1 MSL с ошибкой
Hi,

Dont forget reboot phone after "Wipe EFS", and then repair imei. will be worknig sure.

Best Regards
GsmBest Team
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Old 02-09-2015, 10:03   #3 (permalink)
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1) normal mode - wipe efs
2) reboot no bsi battery
3) super imei
1 MSL failed
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Old 02-09-2015, 10:16   #4 (permalink)
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Quote:
Originally Posted by turboxxx View Post
1) normal mode - wipe efs
2) reboot no bsi battery
3) super imei
1 MSL failed
Log:
Code:
Fw.Ver : BstKey V3.21
Serial : 0000-0000-0000-0000
Active User: turboxxx
PL2303 : 2.0.13.130  2009-11-19
Best Smart Tools, Load OK.
-----------------------------------------------------
Download: Press Vol Dn + Home + Power

UART Cable Resistor: 523 K
ReadCodes/Unlock/Repair:
Cables: MicroUART
Interface: Auto, Change UART when request

Read Info/Flashing/UserLock/Backup:
Cables: MicroUSB
Interface: Auto


Restarting ADB service ... ok

Scanning devices ... 1 found
dev[1]
  Manufactory:    SAMSUNG
  Model:          SM-G800H
  Hardware:       QCOM
  Mode:           normal
Detect 1 USB devices not install driver
Prepare environment ... 
Backup EFS ... D:\BST\backup\samsung\efs\SM-G800H\EFS_samsung_SM-G800H_350000000000_2015-02-09_15.08.19.efs  ok
Wiping EFS ... ok
Time used : 10.9 s

Connect to device ... 
Device Authentication ... 1 failed with MSL

Device Info (UART)
  Model:          SM-G800H
  SW Version:     G800HXXU1ANGF
  Customer Code:  SKZ
  Unique Number:  C16040B9B624381
  Flash Memory:   -
  Chipset :       true
Time used : 2.3 s
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Old 02-09-2015, 10:21   #5 (permalink)
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Quote:
Originally Posted by turboxxx View Post
Log:
Code:
Fw.Ver : BstKey V3.21
Serial : 0000-0000-0000-0000
Active User: turboxxx
PL2303 : 2.0.13.130  2009-11-19
Best Smart Tools, Load OK.
-----------------------------------------------------
Download: Press Vol Dn + Home + Power

UART Cable Resistor: 523 K
ReadCodes/Unlock/Repair:
Cables: MicroUART
Interface: Auto, Change UART when request

Read Info/Flashing/UserLock/Backup:
Cables: MicroUSB
Interface: Auto


Restarting ADB service ... ok

Scanning devices ... 1 found
dev[1]
  Manufactory:    SAMSUNG
  Model:          SM-G800H
  Hardware:       QCOM
  Mode:           normal
Detect 1 USB devices not install driver
Prepare environment ... 
Backup EFS ... D:\BST\backup\samsung\efs\SM-G800H\EFS_samsung_SM-G800H_350000000000_2015-02-09_15.08.19.efs  ok
Wiping EFS ... ok
Time used : 10.9 s

Connect to device ... 
Device Authentication ... 1 failed with MSL

Device Info (UART)
  Model:          SM-G800H
  SW Version:     G800HXXU1ANGF
  Customer Code:  SKZ
  Unique Number:  C16040B9B624381
  Flash Memory:   -
  Chipset :       true
Time used : 2.3 s
Hi,

Contact me with my SKYPE ([email protected]) please, i will remote check and solve problem sure.

Best Regards
GsmBest Team
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Old 02-10-2015, 01:01   #6 (permalink)
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failed

same problem here
connect to device ...
Device Authentication ...
Writing IMEI ...
Writing IMEI certificate ... failed
Connect to device ...
Device Authentication ...
Writing IMEI ...
Writing IMEI certificate ... failed
thanks
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Old 02-10-2015, 01:41   #7 (permalink)
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make sure that efs is reset?after reset the efs restart the phone and chk the imei if imei is there it means efs is not wiped......
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Old 02-10-2015, 05:32   #8 (permalink)
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Hello,

1st Wipe Cache & Wipe data In Recovery Then Reboot Phone.

Then Scan & Wipe Efs Several Times Hope You Will Done .......




Regards,
------------------
GsmBest Team
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Old 02-11-2015, 00:41   #9 (permalink)
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the same error. wipe cache and date did.
Connect to device ...
Device Authentication ... 1 failed with MSL

thanks in advance
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Old 02-13-2015, 17:24   #10 (permalink)
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I erased efs z3x box, only it turned out to erase, then I hooked up the phone without secondary contact to the bst through uart, he wrote me a new imei but not recorded cert issued by mistake, in the end I have a new phone with imei but without cert, now it does not catches network, efs fusion bst it does not record. but in the folder bst I found these 3 super imei folder sm G800F !!! I think this cert on the model G800F and we G800H !!!
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Old 02-17-2015, 10:57   #11 (permalink)
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g800h does not detect with uart at all tried unplugging several times no response but reads on usb
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Old 02-18-2015, 04:51   #12 (permalink)
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Quote:
Originally Posted by VAIO CELL View Post
g800h does not detect with uart at all tried unplugging several times no response but reads on usb
Just cover bsi pin on battery to enable uart connection, it is the contact between - and + and try again.

Regards !!
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Old 02-20-2015, 15:30   #13 (permalink)
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You marked this tread: (Answered). But you did not describe how to restore IMEI. If i erased IMEI in z3x(your box not erase), after recording new IMEI was to register on the network.How to record IMEI2 in phone? Describe in detail or not deceive your users to support this operation. B.R.

Last edited by TriddicK; 02-20-2015 at 15:35.
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Old 02-21-2015, 20:55   #14 (permalink)
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i have the same problem with s5 G800H when i connect uart cable:

Device Authentication ... 1 failed with MSL

how we can fix this?
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Old 02-23-2015, 11:02   #15 (permalink)
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try this method

1 - factory reset
2 - root
3 - enable USB Debuging
4 - Run BST
5 - Select Scan
6 - write Default EFS
7 - unlock
8 - Select Super IMEI
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