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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > BST / BSTPro Dongle


BST / BSTPro Dongle BestSmartTools Official Support Section

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Old 09-25-2014, 15:58   #1 (permalink)
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Troubles with BST Dongle and PLC Driver [ANSWERED]


Hi folks,

I have some troubles with BST Dongle and plc driver.

When I run Dongle software I see:

PL2303 : 2.1.44.226 2014-09-18 with the code in write in orange color

And when I set software for an uart connection with the phone and click Unlock, i see this error:


Exception happended : ?:0: attempt to index field '67b9244cd38a301b709d31f97f9d00bc' (a nil value)
[call stack]
[0] : noname
[1] : noname
[2] : call noname
[3] : call 040bfc5e414286b501c4dcddfb704ac7


Someone can help me?

Have a nice day
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Old 09-26-2014, 06:59   #2 (permalink)
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Quote:
Originally Posted by negg2 View Post
Hi folks,

I have some troubles with BST Dongle and plc driver.

When I run Dongle software I see:

PL2303 : 2.1.44.226 2014-09-18 with the code in write in orange color

And when I set software for an uart connection with the phone and click Unlock, i see this error:


Exception happended : ?:0: attempt to index field '67b9244cd38a301b709d31f97f9d00bc' (a nil value)
[call stack]
[0] : noname
[1] : noname
[2] : call noname
[3] : call 040bfc5e414286b501c4dcddfb704ac7


Someone can help me?

Have a nice day
Hi, negg2

Q: About "PL2303 : 2.1.44.226 2014-09-18" with orange color
A: Thats means your PL2303 may not working when you want uart communication, installer bst pl2303 driver please: X:\BST\Drivers\PL2303_Prolific_DriverInstaller_v1. 8.0.exe

Q: How to unlock phone
A: Connect USB cables for BST all operations, change uart cables when BST software request connect UART cables.

Q: About "67b9244cd38a301b709d31f97f9d00bc" bugs
A: We will check and solve problem next updates.

Best Regards
GsmBest Team
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Old 09-28-2014, 11:37   #3 (permalink)
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Thanks GsmBest Team for your answer. Really useful, but i alredy install driver that you suggest, but problem still remain.

I try to unistall driver from Settings->Device Manager of Windows 7 64 bit, and install driver t, but problem still remain. Can be a cable problem?
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