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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > BST / BSTPro Dongle


BST / BSTPro Dongle BestSmartTools Official Support Section

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Old 01-01-2015, 18:55   #1 (permalink)
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Red face update problem [ANSWERED]


hello sirs ....
please if any one can help me with my problem?
i download the latest update for best dongle v3.19.06 but after installing
the program it ask me to update firmware , during the update it gives an error
failed 20, at address 00000019 , i do this operation so many times , it dose not work , but before it was working perfect , idont know what is the problem,
so please help me......
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Old 01-02-2015, 08:05   #2 (permalink)
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Hello,


Try To Another PC & Check Result If Same Then Contact Me On Sonork I Will Check Remotly ....

















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Old 01-05-2015, 11:29   #3 (permalink)
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not activating ....

hello sirs again .....
i have got your message to connect the dongle to another computer and install
the latest update .
i did that but it gives me the same result ,,,, error ...
idont know what to do so please help me with my problem .............
thank you very much...
waiting for your answer .......
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Old 01-05-2015, 14:25   #4 (permalink)
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Quote:
Originally Posted by safadi_202 View Post
hello sirs again .....
i have got your message to connect the dongle to another computer and install
the latest update .
i did that but it gives me the same result ,,,, error ...
idont know what to do so please help me with my problem .............
thank you very much...
waiting for your answer .......


Hello,


Send Your Serial Number Of Dongle We Will Check ......






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_________
GsmBest Team
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Old 01-06-2015, 10:52   #5 (permalink)
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hello sir ..........
where can i find the serial no ... please ....
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Old 01-06-2015, 13:30   #6 (permalink)
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Hello,



Contact Me On Sonork Will Check Remotly ....















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________
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Old 01-06-2015, 19:13   #7 (permalink)
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hello sir...
what is sonrok i dont know ,,, please help me step by step , because i need to solve this problem thank you .......
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Old 01-07-2015, 03:01   #8 (permalink)
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Quote:
Originally Posted by safadi_202 View Post
hello sirs ....
please if any one can help me with my problem?
i download the latest update for best dongle v3.19.06 but after installing
the program it ask me to update firmware , during the update it gives an error
failed 20, at address 00000019 , i do this operation so many times , it dose not work , but before it was working perfect , idont know what is the problem,
so please help me......
Hi, safadi_202

Contact me with my SKYPE ([email protected]), will reset dongle and then remote solve problem when you touch me on skype.

Tips: you can get skype messager from skype website: Skype | Free calls to friends and family

Best Regards
GsmBest Team
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