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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > BST / BSTPro Dongle


BST / BSTPro Dongle BestSmartTools Official Support Section

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Old 11-27-2015, 18:24   #1 (permalink)
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USB Device Not Recognized, leads to "Unknown Device"


I plugged in the dongle and got a message USB device not recognized, I unplugged and plugged it back in about 3 times before the dongle was recognized and BST said I needed to update the firmware. My wireless connection was 1.0MB, there was zero progress in BST progress bar and networx showed zero network traffic so I clicked exit. I ran BST Launcher again and now it doesn't work at all. The light comes on but device manager keeps saying "Unknown device". Windows & reports "code 43" in device manager. I'm Using Windows XP and Windows with the same result. I didn't even have this for 2 months before it no longer works?
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Old 11-30-2015, 16:07   #2 (permalink)
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Can this issue be fixed or does the device needs to be replaced?
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Old 12-05-2015, 22:07   #3 (permalink)
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I only used this on two test phones and it only did one operation on one of those phones. How can this be fixed?



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Old 12-05-2015, 22:43   #4 (permalink)
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tcheck this link or remove all driver try again
http://forum.gsmhosting.com/vbb/f891...ronto-2017067/
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Old 12-05-2015, 23:44   #5 (permalink)
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Quote:
Originally Posted by ghacks View Post
tcheck this link or remove all driver try again
http://forum.gsmhosting.com/vbb/f891...ronto-2017067/
It's definitely not a driver issue. Do you have a link to the capacitor i need to order?
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Old 12-06-2015, 01:36   #6 (permalink)
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go to buy on amazon or ebay bro u can find it
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Old 12-06-2015, 02:19   #7 (permalink)
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It seems this is only necessary if you dont have warranty.
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Old 12-11-2015, 00:31   #8 (permalink)
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go to buy on amazon or ebay bro u can find it
Whats the specific model of the capacitor i need to replace? It's not identifiable at all. shoddy hardware that didnt even last light usage. so i'm hoping to get a part thats reliable.
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