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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool

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Old 04-22-2014, 16:04   #1 (permalink)
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9320 - Could not open custom code file


Hi there,

I am a new user to this tool so please forgive me in advance.

I am having trouble with Direct Unlock on a BlackBerry 9320. It loads successfully and I can perform a Get Info but any other action (including Direct Unlock) which I need ends with the phone turning off and Chimera displaying " Could not open custom code file".


Any help would be gratefully received.
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Old 04-22-2014, 16:35   #2 (permalink)
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Dear ceseurope,

Please give us the work ID, your team viewer ID and password so we can look into it. Thank you!

Kind regards,
Chimera Team

Quote:
Originally Posted by ceseurope View Post
Hi there,

I am a new user to this tool so please forgive me in advance.

I am having trouble with Direct Unlock on a BlackBerry 9320. It loads successfully and I can perform a Get Info but any other action (including Direct Unlock) which I need ends with the phone turning off and Chimera displaying " Could not open custom code file".


Any help would be gratefully received.
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Old 04-22-2014, 16:56   #3 (permalink)
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The work ID is 650705.
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Old 04-23-2014, 09:46   #4 (permalink)
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Dear ceseurope,

Please update the software and try again firts. If you still have problems write us again. Thank you.

Kind regards,
Chimera Team

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The work ID is 650705.
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