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Old 04-10-2014, 22:41   #1 (permalink)
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9630 lcd problem; chimera team,l need help


Printing phone history
Fix Error 507 2014-04-10 21:17:10 FINISHED
SW Change 2014-04-10 21:03:40 FINISHED
SW Change 2014-04-10 20:46:31 INPROGRESS
Reset LCD 2014-03-26 01:33:57 FINISHED
Reset LCD 2014-03-25 15:01:58 FINISHED

[LCD reset]

Initializing
Loader started
Sign correct
Extra info: BN 10267
Communicating with server

Resetting

LCD has been resetted
WorkID:547788

THE SCREEN IS NO MORE DISPLAYING ANYTHING AGAIN ;JUST BLANK...I NEED URGENT HELP.

PASTORSAM-UNCLESAMTECH
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Old 04-11-2014, 11:54   #2 (permalink)
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Dear pastorsam,

Could you write more details, please? Have you only reset LCD? What was the problem with it before? Because we can only see that is was finished. Why did software change crash? What happened after fix error?

Kind regards,
Chimera Team


Quote:
Originally Posted by pastorsam View Post
Printing phone history
Fix Error 507 2014-04-10 21:17:10 FINISHED
SW Change 2014-04-10 21:03:40 FINISHED
SW Change 2014-04-10 20:46:31 INPROGRESS
Reset LCD 2014-03-26 01:33:57 FINISHED
Reset LCD 2014-03-25 15:01:58 FINISHED

[LCD reset]

Initializing
Loader started
Sign correct
Extra info: BN 10267
Communicating with server

Resetting

LCD has been resetted
WorkID:547788

THE SCREEN IS NO MORE DISPLAYING ANYTHING AGAIN ;JUST BLANK...I NEED URGENT HELP.

PASTORSAM-UNCLESAMTECH
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Old 04-12-2014, 05:22   #3 (permalink)
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Quote:
Originally Posted by BFMarket View Post
Dear pastorsam,

Could you write more details, please? Have you only reset LCD? What was the problem with it before? Because we can only see that is was finished. Why did software change crash? What happened after fix error?

Kind regards,
Chimera Team
KUDOS TO Chimera Team,

The said blackberry 9630 screen was broken and was replaced but the display images were very big than normal.
Therefore, l used lcd reset function on the chimera tool,and the whole screen was completely blank.
lm in a seriuos mess; l NEED HELP !!!!!!!

pastorsam-unclesamtech
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Old 04-12-2014, 14:10   #4 (permalink)
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Quote:
Originally Posted by pastorsam View Post
kudos to chimera team,

the said blackberry 9360 screen was broken and was replaced but the display images were very big than normal.
Therefore, l used lcd reset function on the chimera tool,and the whole screen was completely blank.
Lm in a seriuos mess; l need help !!!!!!!

Pastorsam-unclesamtech


sorry it is blackberry curve 9360
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Old 04-14-2014, 11:54   #5 (permalink)
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answer

Dear pastorsam,

We don't really understand what the problem could be as we also tried this process before with the same conditions and it worked...
There might be an other damage that cause this problem.


Quote:
Originally Posted by pastorsam View Post
sorry it is blackberry curve 9360
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Old 04-16-2014, 14:06   #6 (permalink)
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I said i used reset lcd function on the chimera software on a blackberry curve 9360 that the lcd was not showing properly ...after this ; the screen went blank even on a new one.
This is the 3rd week !!!
I need help !!!
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Old 04-16-2014, 16:27   #7 (permalink)
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answer

Please refresh chimera software (as there's a new update) and try software change again, you'll succeed.

Kind regards,
Chimera Team

Quote:
Originally Posted by pastorsam View Post
I said i used reset lcd function on the chimera software on a blackberry curve 9360 that the lcd was not showing properly ...after this ; the screen went blank even on a new one.
This is the 3rd week !!!
I need help !!!
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Old 06-14-2016, 09:53   #8 (permalink)
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Hi bb 9360 blank display any solution thank u
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Old 06-14-2016, 09:58   #9 (permalink)
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Dear Sir,

you can find our all supported model with the available functions on our website, please type the exact model into the search line and check the available functions on the model:
https://chimeratool.com/supportedmodels

Best regards
Nicole

Quote:
Originally Posted by Suzain View Post
Hi bb 9360 blank display any solution thank u
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Old 06-14-2016, 10:15   #10 (permalink)
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Hi, after use reset LCD screen, please flash it with lastest version of BBOS for BB9360, if problem persist please check hardware components on PCB, then test again phone!!!
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