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06-14-2018, 10:15 | #3 (permalink) |
Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,778
Member: 1787203 Status: Offline Thanks Meter: 23,744 | reply Hi, "Inappropriate modem version. Try using an older modem. WARNING! You only have to flash the modem.bin from the firmware!" We sent you the information in a log, please install older modem on the device. How can you do it? 1. Choose the firmware under the firmware update. 2. Here you can find the "options" button, please press it. 3. Choose the "File Filter for Flashing Process" option and click on the "ok" button. 4. process will be started and you will get a pop up window, where you can choose the files of the firmware what you want to flash into the device. 5. process will be finished. Best regards Nicole |
06-14-2018, 12:07 | #5 (permalink) |
Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,778
Member: 1787203 Status: Offline Thanks Meter: 23,744 | reply just follow our instructions please. "Inappropriate modem version. Try using an older modem. WARNING! You only have to flash the modem.bin from the firmware!" We sent you the information in a log, please install older modem on the device. How can you do it? 1. Choose the firmware under the firmware update. 2. Here you can find the "options" button, please press it. 3. Choose the "File Filter for Flashing Process" option and click on the "ok" button. 4. process will be started and you will get a pop up window, where you can choose the files of the firmware what you want to flash into the device. 5. process will be finished. |
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