Account Logged-in with Authenticator But Why Am I Seing This? - SOLVED - GSM-Forum

Digital EDGE · 03-03-2018, 09:46

Shensohau · 03-03-2018, 12:21

Hi, please detactch pc on link given and try again....

Best Regards
Shensohau

Digital EDGE · 03-03-2018, 12:50

Does it mean, I need to wait for 48 Hours before I can use my Authenticator?

So, what's the difference of having an authenticator and logging-in with username/pass?

Digital EDGE · 03-03-2018, 13:45

Quote:

Q: Can I use a licence with the username/password and the authenticator at the same time?
A: No, a licence is attached to either a PC or an authenticator, and not both. If it is attached to the PC you can use it by logging in on that PC with the username/password. If its attached to the authenticator, you can use it by logging in on any PC using the authenticator.

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Desirat · 03-04-2018, 15:16

On the other computer u have logged in with username / pass and u had also the authenticator.
48h is only for username and pass login.
Now you use only authenticator and use immediately the program on any computer

**Chimera Tool** · 03-05-2018, 10:51

Dear Sir,

in each case please use the "log in with authenticator" button, without it you are logged in with user name and password only.

Best regards
Nicole

Digital EDGE · 03-05-2018, 10:57

That's why I'm wondering.. logged in with authenticator but I still need to wait for 48 hours.

**Chimera Tool** · 03-05-2018, 10:59

Dear Sir,

I think previously you logged in with only user name and password and licence removed from the authenticator.
Now I added the licence to your authenticator. Please try to use it now.

Best regards
Nicole

Quote:

Originally Posted by Digital EDGE

That's why I'm wondering.. logged in with authenticator but I still need to wait for 48 hours.

Digital EDGE · 03-07-2018, 02:26

Quote:

Originally Posted by Chimera Tool

Dear Sir,

I think previously you logged in with only user name and password and licence removed from the authenticator.
Now I added the licence to your authenticator. Please try to use it now.

Best regards
Nicole

Now it works automatically.. solved!

Thank you

fasternaiger · 03-12-2019, 22:31

i have same problem

**Chimera Tool** · 03-14-2019, 11:09

Hi,

we need same information to check the problem in you case too:
1. what is the exact error message?
2. what is your user name?
3. what is your authenticator id?

Best regards
Nicole

Quote:

Originally Posted by fasternaiger

i have same problem

03-03-2018, 09:46	#1 (permalink)
Digital EDGE No Life Poster Join Date: Feb 2010 Location: Koronadal City, Ph/Riyadh, KSA Posts: 560 Member: 1240161 Status: Offline Thanks Meter: 159	Account Logged-in with Authenticator But Why Am I Seing This? - SOLVED

03-03-2018, 12:50	#3 (permalink)
Digital EDGE No Life Poster Join Date: Feb 2010 Location: Koronadal City, Ph/Riyadh, KSA Posts: 560 Member: 1240161 Status: Offline Thanks Meter: 159	Does it mean, I need to wait for 48 Hours before I can use my Authenticator? So, what's the difference of having an authenticator and logging-in with username/pass? Last edited by Digital EDGE; 03-03-2018 at 12:56.

03-05-2018, 10:51	#6 (permalink)
Chimera Tool Product Manager Join Date: Jul 2012 Location: EU Posts: 24,774 Member: 1787203 Status: Online Thanks Meter: 23,742	reply Dear Sir, in each case please use the "log in with authenticator" button, without it you are logged in with user name and password only. Best regards Nicole

03-03-2018, 12:21	#2 (permalink)
Shensohau No Life Poster Join Date: Aug 2010 Location: Inside Logic Age: 37 Posts: 5,882 Member: 1377783 Status: Offline Sonork: 100.1611724 Thanks Meter: 3,336	Hi, please detactch pc on link given and try again.... Best Regards Shensohau

03-04-2018, 15:16	#5 (permalink)
Desirat No Life Poster Join Date: Mar 2007 Location: Portugal Posts: 1,057 Member: 478535 Status: Offline Thanks Meter: 433	On the other computer u have logged in with username / pass and u had also the authenticator. 48h is only for username and pass login. Now you use only authenticator and use immediately the program on any computer

03-05-2018, 10:57	#7 (permalink)
Digital EDGE No Life Poster Join Date: Feb 2010 Location: Koronadal City, Ph/Riyadh, KSA Posts: 560 Member: 1240161 Status: Offline Thanks Meter: 159	That's why I'm wondering.. logged in with authenticator but I still need to wait for 48 hours.

03-12-2019, 22:31	#10 (permalink)
fasternaiger No Life Poster Join Date: Feb 2009 Age: 57 Posts: 832 Member: 980267 Status: Offline Thanks Meter: 101	i have same problem