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10-26-2017, 23:51
| #1 (permalink) |
| No Life Poster  Join Date: Jan 2006 Age: 40
Posts: 517
Member: 224075 Status: Offline Thanks Meter: 69 | bb z10 remove protiction failed (new user) its take cridets and failed to remove protiction what i can do now ??? Chimera Mobile Phone Utility version: 15.40.1527 @ 2017-10-27 Printing phone history Remove BlackBerry Protect 10/26/2017 9:01:27 PM [BlackBerry Protect remove procedure started.] Phone is in loader mode Updating software. Phone is in loader mode Connected to loader Querying meminfo Downloading files 10.3.2.680_omapwinchester.factory_sfi.desktop-10.3.2.680-nto+armle-v7+signed.bar m5730-10.3.2.681-nto+armle-v7+signed.bar All files downloaded. Flashing file 10.3.2.680_omapwinchester.factory_sfi.desktop-10.3.2.680-nto+armle-v7+signed.bar Parsing file Start flashing Flashing has been finished Reconnected Flashing file m5730-10.3.2.681-nto+armle-v7+signed.bar Parsing file Start flashing Flashing has been finished Waiting for the phone connection.  Turn on your phone and wait for the Chimera logo. Phone found. Initializing usb connection. Testing usb connection. Usb successfully initialized. Waiting for the usb answer. Usb send timed out. Finished at local time: [10.27.17 00:44:06] WorkID: 28390628 |
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10-27-2017, 10:01
| #2 (permalink) | |
| Product Manager   Join Date: Jul 2012 Location: EU
Posts: 24,791
Member: 1787203 Status: Offline Thanks Meter: 23,783 | reply Dear Sir, Blackberry blend installed on your computer? It is worth to install blackberry blend on the computer. Before you start the process again please shut down every running background tools and software's. Then start it. Best regards Nicole Quote:
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10-27-2017, 10:11
| #3 (permalink) | |
| No Life Poster Join Date: Jan 2006 Age: 40
Posts: 517
Member: 224075 Status: Offline Thanks Meter: 69 | Quote:
thanks for replying me with solution ,but now what about my 95 cridets that token Removed-95 CRD154 CRDOct 26, 2017Credit cost of #28390628 job. when i try again it will take another cridets ? or u will refund this cridets ? Sent from my iPad using Tapatalk | |
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10-27-2017, 11:28
| #4 (permalink) | |
| Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,791
Member: 1787203 Status: Offline Thanks Meter: 23,783 | reply you are able to try again without any problem. We deduce only 1x the credits or the same device. Best regards Nicole Quote:
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10-27-2017, 12:00
| #5 (permalink) | |
| No Life Poster Join Date: Jan 2006 Age: 40
Posts: 517
Member: 224075 Status: Offline Thanks Meter: 69 | Quote:
i uninstalled all blackberry desktop manager and link and i try again to use Chimera to remove protection and i had same problem and lost another 95 credits where’s my wrong Chimera Mobile Phone Utility version: 15.40.1527 @ 2017-10-27 Printing phone history Remove BlackBerry Protect 10/26/2017 10:33:38 PM Remove BlackBerry Protect 10/26/2017 9:01:27 PM [BlackBerry Protect remove procedure started.] Phone is in loader mode Updating software. Phone is in loader mode Connected to loader Querying meminfo Downloading files m5730-10.3.2.681-nto+armle-v7+signed.bar 10.3.2.680_omapwinchester.factory_sfi.desktop-10.3.2.680-nto+armle-v7+signed.bar All files downloaded. Flashing file 10.3.2.680_omapwinchester.factory_sfi.desktop-10.3.2.680-nto+armle-v7+signed.bar Parsing file Start flashing Flashing has been finished Reconnected Flashing file m5730-10.3.2.681-nto+armle-v7+signed.bar Parsing file Start flashing Flashing has been finished Waiting for the phone connection.  Turn on your phone and wait for the Chimera logo. Phone found. Initializing usb connection. Testing usb connection. Usb successfully initialized. Waiting for the usb answer. Usb receive timed out. Finished at local time: [10.27.17 12:53:28] WorkID: 28402882  Sent from my iPad using Tapatalk | |
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10-27-2017, 14:11
| #8 (permalink) | |
| Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,791
Member: 1787203 Status: Offline Thanks Meter: 23,783 | reply credits are refunded now. please check your credits balance again. device connected direct to the computer or you use usb hub? Quote:
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10-27-2017, 14:14
| #9 (permalink) | |
| No Life Poster Join Date: Jan 2006 Age: 40
Posts: 517
Member: 224075 Status: Offline Thanks Meter: 69 | Quote:
usb connected directly to laptop usb not hub | |
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10-27-2017, 19:16
| #11 (permalink) |
| No Life Poster Join Date: Jan 2006 Age: 40
Posts: 517
Member: 224075 Status: Offline Thanks Meter: 69 | 3rd try and also failed please refund my credits and help me i think not drivers problem (i just reinstalled blackberry blend) usb connected directly and i used original cable no other software running when i do this job i need help Chimera team Chimera Mobile Phone Utility version: 15.40.1527 @ 2017-10-27 Printing phone history Info 10/27/2017 5:58:07 PM Info 10/27/2017 12:30:27 PM Remove BlackBerry Protect 10/27/2017 10:43:51 AM Remove BlackBerry Protect 10/26/2017 10:33:38 PM Remove BlackBerry Protect 10/26/2017 9:01:27 PM [BlackBerry Protect remove procedure started.] Phone is in loader mode Updating software. Phone is in loader mode Connected to loader Querying meminfo Downloading files m5730-10.3.2.681-nto+armle-v7+signed.bar 10.3.2.680_omapwinchester.factory_sfi.desktop-10.3.2.680-nto+armle-v7+signed.bar All files downloaded. Flashing file 10.3.2.680_omapwinchester.factory_sfi.desktop-10.3.2.680-nto+armle-v7+signed.bar Parsing file Start flashing Flashing has been finished Reconnected Flashing file m5730-10.3.2.681-nto+armle-v7+signed.bar Parsing file Start flashing Flashing has been finished Waiting for the phone connection.  Turn on your phone and wait for the Chimera logo. Phone found. Initializing usb connection. Testing usb connection. Usb successfully initialized. Waiting for the usb answer. Could not open USB connection! Finished at local time: [10.27.17 20:10:55] WorkID: 28422628 |
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10-28-2017, 13:44
| #12 (permalink) | |
| No Life Poster Join Date: Jan 2006 Age: 40
Posts: 517
Member: 224075 Status: Offline Thanks Meter: 69 | please Chimera Team refund my Credits please Chimera Team refund my Credits i want to try again with another computer but b4 give me back my lost credits Quote:
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10-30-2017, 11:54
| #13 (permalink) | |
| Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,791
Member: 1787203 Status: Offline Thanks Meter: 23,783 | reply Dear Sir, now credits are refunded, you are able to try again. Best regards Nicole Quote:
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