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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool


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Old 09-10-2016, 06:11   #16 (permalink)
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BlackBerry Q10: SQN100-3 Os 10.3.3 Protect remove done

Chimera Mobile Phone Utility version: 11.35.1006 @ 2016-09-10

[BlackBerry Protect remove procedure started.]
Phone is in loader mode

Updating software.
Phone is in loader mode
Connected to loader
Querying meminfo

Downloading files
qc8960.wtr-10.3.3.745-nto+armle-v7+signed.bar
10.3.3.746_qc8960qc8960.factory_sfi.desktop-10.3.3.746-nto+armle-v7+signed.bar
All files downloaded.

Flashing file
10.3.3.746_qc8960qc8960.factory_sfi.desktop-10.3.3.746-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished
Reconnected

Flashing file
qc8960.wtr-10.3.3.745-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished

Waiting for the phone connection.
 Turn on your phone and wait for the Chimera logo.
Phone found.

Initializing usb connection.
Testing usb connection.
Usb successfully initialized.
Waiting for the usb answer.
Phone is in loader mode
Connected to loader
Querying meminfo

Downloading files
qc8960.wtr-10.3.3.745-nto+armle-v7+signed.bar
10.3.3.746_qc8960qc8960.factory_sfi.desktop-10.3.3.746-nto+armle-v7+signed.bar
All files downloaded.

Flashing file
10.3.3.746_qc8960qc8960.factory_sfi.desktop-10.3.3.746-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished
Reconnected

Flashing file
qc8960.wtr-10.3.3.745-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished

BlackBerry Protect removed successfully.
Finished at local time: [09.10.16 12:08:28]
WorkID: 13375603
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Old 09-10-2016, 14:16   #17 (permalink)
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Sir Blackberry Passport Remove Protection Error Occured

Download failed. Error code: 203
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Old 09-12-2016, 09:50   #18 (permalink)
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reply

Dear Sir,

please send us work id for the process or your user name.
and we need to know the version of your chimeratool software.

Best regards
Nicole

Quote:
Originally Posted by jhonyjhony12 View Post
Sir Blackberry Passport Remove Protection Error Occured

Download failed. Error code: 203
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Old 09-12-2016, 10:12   #19 (permalink)
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Credits Lost

Dear Sir,

1st thank you for your excellent piece of software and all things made possible by it.

2nd I would kindly request if possible to get my credits back taht I lost after an error attempting to unlock a BB under OS 10


WorkID: 13360853
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Old 09-12-2016, 10:19   #20 (permalink)
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reply

Dear Sir,

credits refunded for the unsuccessfull process.

Best regards
Nicole

Quote:
Originally Posted by elnats1 View Post
Dear Sir,

1st thank you for your excellent piece of software and all things made possible by it.

2nd I would kindly request if possible to get my credits back taht I lost after an error attempting to unlock a BB under OS 10


WorkID: 13360853
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Old 09-12-2016, 10:24   #21 (permalink)
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Thank's

Thank you very much for your fast response.
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Old 09-12-2016, 13:37   #22 (permalink)
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Failed Again

Hello Sir,

Sorry to bother you but it happened again

Finished at local time: [09.12.16 14:34:40]
WorkID: 13412905

I am going to buy more credits to unlock 10 devices so it depends on the sucesfull unlock of this particular model

WOuld you be kind enough to refund the credits for a new try ?

thank you
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Old 09-12-2016, 14:09   #23 (permalink)
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BlackBerry Passport SQW100-1


Chimera Версия утилиты Mobile Phone: 11.35.1006 @ 2016-09-12

Printing phone history

Info
12.09.2016
13:07:31

SW Change
12.09.2016
13:06:39

SW Change
12.09.2016
13:02:20

SW Change
12.09.2016
13:02:07

SW Change
12.09.2016
13:00:43



[Software change started.]
Phone is in loader mode
Connected to loader
Querying meminfo

Downloading files
10.3.2.2876_qc8974qc8960.factory_sfi_hybrid_qc8974 .desktop-10.3.2.2876-nto+armle-v7+signed.bar
qc8974.wtr2-10.3.2.2877-nto+armle-v7+signed.bar
Download failed. Error code: 202
Finished at local time: [09.12.16 16:06:47]
WorkID: 13414328
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Old 09-12-2016, 16:22   #24 (permalink)
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reply

Dear Sir,

when I see the phone must be unlocked, please use the sw change function (install an new os) and check it again.

Best regards
Nicole

Quote:
Originally Posted by elnats1 View Post
Hello Sir,

Sorry to bother you but it happened again

Finished at local time: [09.12.16 14:34:40]
WorkID: 13412905

I am going to buy more credits to unlock 10 devices so it depends on the sucesfull unlock of this particular model

WOuld you be kind enough to refund the credits for a new try ?

thank you
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Old 09-12-2016, 16:44   #25 (permalink)
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Solved

Hello,

It was a problem with USB

installed Blackberry Blend

Changed USB cable and USB port

Unlock Successfull !!

thank you
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Old 09-13-2016, 09:24   #26 (permalink)
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reply

Thank you for your feedback, if you need any other help in a future please do not hesitate contact us.

Best regards
Nicole

Quote:
Originally Posted by elnats1 View Post
Hello,

It was a problem with USB

installed Blackberry Blend

Changed USB cable and USB port

Unlock Successfull !!

thank you
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Old 09-22-2016, 09:41   #27 (permalink)
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Z10 Remove BlackBerry Protect error

Chimera Mobile Phone Utility version: 11.35.1006 @ 2016-09-22

Printing phone history

Remove BlackBerry Protect
9/21/2016
3:55:06
PM

Remove BlackBerry Protect
9/21/2016
8:47:53
AM

Remove BlackBerry Protect
9/21/2016
8:25:48
AM

SW Change
9/20/2016
4:58:19
PM

Nuke
9/20/2016
9:19:22
AM



[BlackBerry Protect remove procedure started.]
Phone is in loader mode

Updating software.
Phone is in loader mode
Connected to loader
Querying meminfo

Downloading files
10.3.2.680_omapwinchester.factory_sfi.desktop-10.3.2.680-nto+armle-v7+signed.bar
m5730-10.3.2.681-nto+armle-v7+signed.bar
All files downloaded.

Flashing file
10.3.2.680_omapwinchester.factory_sfi.desktop-10.3.2.680-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished
Reconnected

Flashing file
m5730-10.3.2.681-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished

Waiting for the phone connection.
 Turn on your phone and wait for the Chimera logo.
Phone found.

Initializing usb connection.
Phone is in loader mode
Connected to loader
Querying meminfo

Downloading files
10.3.2.680_omapwinchester.factory_sfi.desktop-10.3.2.680-nto+armle-v7+signed.bar
m5730-10.3.2.681-nto+armle-v7+signed.bar
All files downloaded.

Flashing file
10.3.2.680_omapwinchester.factory_sfi.desktop-10.3.2.680-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished
Reconnected

Flashing file
m5730-10.3.2.681-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished
Handshake error
Finished at local time: [09.22.16 09:19:33]
WorkID: 13640310
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Old 09-22-2016, 15:08   #28 (permalink)
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Posts: 24,745
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reply

Dear Sir,

if it is possible can we check the process via teamviewer? It is an really unique problem and we need some more information about it.

Please contact us in private message.

Best regards
Nicole

Quote:
Originally Posted by abakwa View Post
Chimera Mobile Phone Utility version: 11.35.1006 @ 2016-09-22

Printing phone history

Remove BlackBerry Protect
9/21/2016
3:55:06
PM

Remove BlackBerry Protect
9/21/2016
8:47:53
AM

Remove BlackBerry Protect
9/21/2016
8:25:48
AM

SW Change
9/20/2016
4:58:19
PM

Nuke
9/20/2016
9:19:22
AM



[BlackBerry Protect remove procedure started.]
Phone is in loader mode

Updating software.
Phone is in loader mode
Connected to loader
Querying meminfo

Downloading files
10.3.2.680_omapwinchester.factory_sfi.desktop-10.3.2.680-nto+armle-v7+signed.bar
m5730-10.3.2.681-nto+armle-v7+signed.bar
All files downloaded.

Flashing file
10.3.2.680_omapwinchester.factory_sfi.desktop-10.3.2.680-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished
Reconnected

Flashing file
m5730-10.3.2.681-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished

Waiting for the phone connection.
 Turn on your phone and wait for the Chimera logo.
Phone found.

Initializing usb connection.
Phone is in loader mode
Connected to loader
Querying meminfo

Downloading files
10.3.2.680_omapwinchester.factory_sfi.desktop-10.3.2.680-nto+armle-v7+signed.bar
m5730-10.3.2.681-nto+armle-v7+signed.bar
All files downloaded.

Flashing file
10.3.2.680_omapwinchester.factory_sfi.desktop-10.3.2.680-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished
Reconnected

Flashing file
m5730-10.3.2.681-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished
Handshake error
Finished at local time: [09.22.16 09:19:33]
WorkID: 13640310
  Reply With Quote
Old 10-04-2016, 07:59   #29 (permalink)
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Hi, can you reset metod to pay? I try with skill and with paypall but can't. User: libragsm. Thank's
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Old 10-04-2016, 09:23   #30 (permalink)
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Posts: 24,745
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reply

Dear Sir,

got you any exact error message? When I see the connection lost under the transaction.
Please try again the credits purchase.

Best regards
Nicole

Quote:
Originally Posted by libragsm View Post
Hi, can you reset metod to pay? I try with skill and with paypall but can't. User: libragsm. Thank's
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