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01-16-2018, 16:13 | #1 (permalink) |
No Life Poster Join Date: Jun 2005 Location: Timeless zone! Age: 35
Posts: 1,720
Member: 152244 Status: Offline Sonork: 100.1591179 Thanks Meter: 162 | Blackberry passport credits gone but Blackberry protect still ON - SOLVED I was just removing the blackberry protect from blackbeery passport.Chimera logo was on phone screen at that moment the software gave error and credits gone and phone stuck at chimera logo after that i change software but after that the blackberry protect id is still on my phone.my ID is MUNEEB and the process id of chimera is 32060017. Regards Muneeb |
01-16-2018, 17:45 | #2 (permalink) | |
No Life Poster Join Date: Jun 2012 Location: Arg
Posts: 4,913
Member: 1766567 Status: Offline Thanks Meter: 1,788 | Quote:
Connect the phone without the battery and make a software update Once the upgrade of the trading system is finished, try setting up the phone again. | |
01-16-2018, 19:17 | #4 (permalink) |
No Life Poster Join Date: Aug 2010 Location: Inside Logic Age: 37
Posts: 5,882
Member: 1377783 Status: Offline Sonork: 100.1611724 Thanks Meter: 3,335 | Hi, process no finish correctly, on that case credits will be refunded auto and you can again repeat operation Best Regards Shensohau |
01-17-2018, 12:45 | #5 (permalink) | |
No Life Poster Join Date: Jun 2005 Location: Timeless zone! Age: 35
Posts: 1,720
Member: 152244 Status: Offline Sonork: 100.1591179 Thanks Meter: 162 | Quote:
Regards Muneeb | |
01-17-2018, 15:22 | #6 (permalink) | |
Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,769
Member: 1787203 Status: Offline Thanks Meter: 23,740 | reply Dear Sir, credits are refunded for the unsuccessfully process. Best regards Nicole Quote:
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01-18-2018, 14:28 | #9 (permalink) | |
No Life Poster Join Date: Jun 2005 Location: Timeless zone! Age: 35
Posts: 1,720
Member: 152244 Status: Offline Sonork: 100.1591179 Thanks Meter: 162 | Quote:
Regards Muneeb | |
01-18-2018, 14:49 | #10 (permalink) |
Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,769
Member: 1787203 Status: Offline Thanks Meter: 23,740 | reply Dear Sir, first of all credits are refunded now. Blackberry blend installed on your computer? When it is not installed it is worth to try. Before you start the process again please shut down every running background tools and software's. Then start it. |
01-21-2018, 09:45 | #11 (permalink) | |
No Life Poster Join Date: Jun 2005 Location: Timeless zone! Age: 35
Posts: 1,720
Member: 152244 Status: Offline Sonork: 100.1591179 Thanks Meter: 162 | Quote:
Thanks for refund and sorry to disturb u but i want to notify u that this time again i tried to remove blackberry protect this time again i got error but when i change software again the Blackberry id gone.Its bit confusing that even after failed process/operation the job is done.Here is the work id to veriy.32248145 Regards, Muneeb | |
01-22-2018, 13:58 | #12 (permalink) | |
Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,769
Member: 1787203 Status: Offline Thanks Meter: 23,740 | reply Dear Sir, are you able to try from other computer or with other usb port? Credits naturally refunded. Best regards Nicole Quote:
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