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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool


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Old 09-01-2018, 14:20   #1 (permalink)
Crazy Poster
 
Join Date: Oct 2011
Posts: 54
Member: 1681161
Status: Offline
Thanks Meter: 3
Blackberry q20 classic unlock problem


HELLO
I TRY UNLOCK THID FONE BUT AFTER FLASH FINISH I GET USB RECEIVE TIME OUT IF I TRY ANORTHER FILE THE FONE NOT START ONLY RED LED UPDATE SOFTWARE STOP IN 67%
THANKS HELP
SEE LOG

Chimera Mobile Phone Utility version: 18.56.1407 @ 2018-09-01
Printing phone history

Direct Unlock
01/09/2018
13:09:38

SW Change
01/09/2018
12:48:49

SW Change
01/09/2018
12:43:42

Direct Unlock
01/09/2018
12:00:57

SW Change
01/09/2018
11:41:08

Direct unlock started.
Phone is in loader mode
Updating software.
Phone is in loader mode
Connected to loader
Querying meminfo
Downloading files
qc8960.wtr5-10.3.3.2164-nto+armle-v7+signed.bar
10.3.3.2163_qc8960qc8960.factory_sfi.desktop-10.3.3.2163-nto+armle-v7+signed.bar
All files downloaded.
Flashing file
10.3.3.2163_qc8960qc8960.factory_sfi.desktop-10.3.3.2163-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished
Usb receive timed out.
Finished at local time: [09.01.18 14:15:28]
WorkID: 43382457


THANKS HELP ME TO DIRECT UNLOCK BECAUS COUNTER IS 0
THANKS
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Old 09-02-2018, 18:02   #2 (permalink)
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Join Date: Aug 2010
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Age: 37
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Hi, please try the following, uninstall BBlink suite, just open again BBlink installer but only install USB drivers, restart pc and try again... you will be ok...

Best Regards
Chimeratool Team
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Old 09-02-2018, 19:17   #3 (permalink)
Crazy Poster
 
Join Date: Oct 2011
Posts: 54
Member: 1681161
Status: Offline
Thanks Meter: 3
hello
thank for your help but try same problem
thank
see log
Chimera Mobile Phone Utility version: 18.56.1407 @ 2018-09-02
Printing phone history

Direct Unlock
02/09/2018
18:04:20

SW Change
01/09/2018
13:22:56

Direct Unlock
01/09/2018
13:10:58

Direct Unlock
01/09/2018
13:09:38

SW Change
01/09/2018
12:48:49

Direct unlock started.
Phone is in loader mode
Updating software.
Phone is in loader mode
Connected to loader
Querying meminfo
Downloading files
qc8960.wtr5-10.3.3.2164-nto+armle-v7+signed.bar
10.3.3.2163_qc8960qc8960.factory_sfi.desktop-10.3.3.2163-nto+armle-v7+signed.bar
All files downloaded.
Flashing file
10.3.3.2163_qc8960qc8960.factory_sfi.desktop-10.3.3.2163-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished
Usb receive timed out.
Finished at local time: [09.02.18 19:18:45]
WorkID: 43442860

Chimera Mobile Phone Utility version: 18.56.1407 @ 2018-09-02
Printing phone history

Direct Unlock
02/09/2018
18:14:15

Direct Unlock
02/09/2018
18:04:20

SW Change
01/09/2018
13:22:56

Direct Unlock
01/09/2018
13:10:58

Direct Unlock
01/09/2018
13:09:38

Get info started.
Bootrom info
Bootrom version: 5.46.0.11
Metrics version: 6.49
Build user: ec_agent
Build date: Jul 8 2014
Build time: 10:34:02
OS ID: 0x051d0001
HWID override: 0
OS info
OS version: 10.3.3.2163
Build user: developer
Build date: Dec 08 2016
Build time: 23:43:00
Device info
Device name: RIM BlackBerry Device
BSN hash: 6c61dd264953ac5c4bc578c520f652cc3e3cf0ec
BSN: 1162515093
Model number: BlackBerry Q20 Classic SQC100-1
HWID: 0x9600270a
PIN: 0x2c2c2fbb
ECID: 298
Flash info
Manufacturer: 0x11
Device Id: 0x10
Product name: 016GE2
Revision: 0.0.
Manufacturing date: 2015 octobre
Number of blocks: 0x3ab60
Block size: 0x10000
Page size: 0x1000
Serial number: 0xd433767b
Get info done.
Finished at local time: [09.02.18 19:20:20]
WorkID: 43443047
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