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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool


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Old 01-01-2020, 22:38   #1 (permalink)
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Join Date: May 2018
Location: ajah lagos
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Credit Deducted But phone Not unlock please


Happy New To the great team Chimera team

please help to refunded my credit back samsung s10 G973u unlock done but
still lock and my credit is gone pls help for the refund pls

Chimera Mobile Phone Utility version: 23.32.0922 @ 2020-01-01
Printing phone history

Unlock Online
12/31/2019
3:07:59
PM

Csc Change
12/31/2019
3:07:00
PM

Unlock Online
12/31/2019
3:05:22
PM

Csc Change
12/31/2019
3:04:12
PM

Unlock Online
12/31/2019
3:02:27
PM

Unlock phone started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G973U
Sales Code: AIO
Country Code: USA
Timezone: Africa/Lagos
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Fri Jul 19 10:47:57 KST 2019
PDA Version: G973USQS2ASGB [july 2019, revB]
Phone Version: G973USQS2ASGB [july 2019, revB]
CSC Version: G973UOYN2ASGB [july 2019, revB]
Product Code: AIO
HIDSw Version: G973USQS2ASGB/G973UOYN2ASGB/G973USQS2ASGB/G973USQS2ASGB
Board Platform: MSMNILE
Modem Platform: SM8150
Serial Number: RF8M411XZZJ
Imei: 357295100101547
Unique Number: 988F0D55344C564A4134
Connections: AT,MTP
Battery Status: 3.91V (55%)
Network Type: GSM
SIM Status: NETWORK_LOCKED
Multisim Config: SS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2019-07-01
Data Encryption State: encrypted
Unlocking...
Unlocking. Be patient! Do NOT disconnect the phone!
Restarting phone.
Waiting for ADB connection. Be patient! Do NOT disconnect the phone!
If necessary, use the following unlock code: 12345678
Successfully finished.
Finished at local time: [01.01.20 22:28:13]
WorkID: 84704890

thanks u in advances
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Old 01-02-2020, 10:30   #2 (permalink)
Product Manager
 
Chimera Tool's Avatar
 
Join Date: Jul 2012
Location: EU
Posts: 24,778
Member: 1787203
Status: Offline
Thanks Meter: 23,746
reply

Hi,


your device asked unlock code?


Best regards
Nicole



Quote:
Originally Posted by abitech View Post
Happy New To the great team Chimera team

please help to refunded my credit back samsung s10 G973u unlock done but
still lock and my credit is gone pls help for the refund pls

Chimera Mobile Phone Utility version: 23.32.0922 @ 2020-01-01
Printing phone history

Unlock Online
12/31/2019
3:07:59
PM

Csc Change
12/31/2019
3:07:00
PM

Unlock Online
12/31/2019
3:05:22
PM

Csc Change
12/31/2019
3:04:12
PM

Unlock Online
12/31/2019
3:02:27
PM

Unlock phone started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G973U
Sales Code: AIO
Country Code: USA
Timezone: Africa/Lagos
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Fri Jul 19 10:47:57 KST 2019
PDA Version: G973USQS2ASGB [july 2019, revB]
Phone Version: G973USQS2ASGB [july 2019, revB]
CSC Version: G973UOYN2ASGB [july 2019, revB]
Product Code: AIO
HIDSw Version: G973USQS2ASGB/G973UOYN2ASGB/G973USQS2ASGB/G973USQS2ASGB
Board Platform: MSMNILE
Modem Platform: SM8150
Serial Number: RF8M411XZZJ
Imei: 357295100101547
Unique Number: 988F0D55344C564A4134
Connections: AT,MTP
Battery Status: 3.91V (55%)
Network Type: GSM
SIM Status: NETWORK_LOCKED
Multisim Config: SS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2019-07-01
Data Encryption State: encrypted
Unlocking...
Unlocking. Be patient! Do NOT disconnect the phone!
Restarting phone.
Waiting for ADB connection. Be patient! Do NOT disconnect the phone!
If necessary, use the following unlock code: 12345678
Successfully finished.
Finished at local time: [01.01.20 22:28:13]
WorkID: 84704890

thanks u in advances
  Reply With Quote
Old 01-02-2020, 15:45   #3 (permalink)
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Join Date: May 2018
Location: ajah lagos
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no invalid sim card and supported
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Old 01-02-2020, 17:42   #4 (permalink)
Product Manager
 
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Join Date: Jul 2012
Location: EU
Posts: 24,778
Member: 1787203
Status: Offline
Thanks Meter: 23,746
reply

Hi,


credits are refunded, please start again the unlock process on your device.


Best regards
Nicole



Quote:
Originally Posted by abitech View Post
no invalid sim card and supported
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Old 01-02-2020, 19:05   #5 (permalink)
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If it is originally Spr or Tmb/Tmk, and you do a Csc change, it will not unlock like the csc you changed to. This device is originally TMB, and you change to AIO, and you hope it will unlock by code? Unfortunately it does not work that way.
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Old 01-03-2020, 12:11   #6 (permalink)
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Quote:
Originally Posted by Chimera Tool View Post
Hi,


credits are refunded, please start again the unlock process on your device.


Best regards
Nicole
thanks


but the is t-mobile and change csc to cricket maybe it may ask for unlock code but unfortunately still showing invalid sim card please any solution to return it back to T-mobile? or any other way to unlock? pls help
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Old 01-03-2020, 15:26   #7 (permalink)
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Hi, just turn it to original CSC, if you change CSC it do not change LOCKED security state... device will be remain original operator... just perform RELOCK Procedure with chimera if security is lower than November 2019

Quote:
Originally Posted by abitech View Post
thanks


but the is t-mobile and change csc to cricket maybe it may ask for unlock code but unfortunately still showing invalid sim card please any solution to return it back to T-mobile? or any other way to unlock? pls help
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Old 01-04-2020, 12:31   #8 (permalink)
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Quote:
Originally Posted by Shensohau View Post
Hi, just turn it to original CSC, if you change CSC it do not change LOCKED security state... device will be remain original operator... just perform RELOCK Procedure with chimera if security is lower than November 2019
okay but the RELOCK we UNLOCK the Phone?
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Old 01-04-2020, 16:58   #9 (permalink)
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Hi, yes, just select the operators that you will use or want use...
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Old 01-06-2020, 12:59   #10 (permalink)
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Location: EU
Posts: 24,778
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Thanks Meter: 23,746
reply

Hi,


For carrier relock solution, if in log you get "Carrier relocked", it means phone accepted the carrier list.

Relock does not mean unlock. It will still show locked in settings. However, instead of being locked to tmobile sims, it will be locked to other carriers of your choice, essentially "unlocking" it for your carriers.


Best regards
Nicole


Quote:
Originally Posted by abitech View Post
okay but the RELOCK we UNLOCK the Phone?
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