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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool


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Old 09-26-2019, 13:08   #1 (permalink)
Freak Poster
 
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credits lost blackberry remove antitheft - SOLVED


hi,

username lemessitelecom
after phone boots on chimera logo the software says that usb timeout and credits gone.

thanks for help
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Old 09-26-2019, 13:14   #2 (permalink)
Product Manager
 
Chimera Tool's Avatar
 
Join Date: Jul 2012
Location: EU
Posts: 24,786
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Hi,


please send us the exact work id of the problematic process and we can check your case now


Best regards
Nicole



Quote:
Originally Posted by lemessitelecom View Post
hi,

username lemessitelecom
after phone boots on chimera logo the software says that usb timeout and credits gone.

thanks for help
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Old 09-26-2019, 13:20   #3 (permalink)
Freak Poster
 
Join Date: Mar 2013
Location: Dakar (Senegal - Dakar)
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10.3.3.2163_qc8960qc8960.factory_sfi.desktop-10.3.3.2163-nto+armle-v7+signed.bar
qc8960.wtr5-10.3.3.2164-nto+armle-v7+signed.bar
All files downloaded.
Flashing file
Flashing file
10.3.3.2163_qc8960qc8960.factory_sfi.desktop-10.3.3.2163-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished
Reconnected
Flashing file
qc8960.wtr5-10.3.3.2164-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished
Waiting for the phone connection.
Turn on your phone and wait for the Chimera logo.
Phone found.
Initializing usb connection.
Testing USB connection.
USB successfully initialized.
Waiting for the usb answer.
Usb send timed out.
Finished at local time: [09.26.19 11:04:25]
WorkID: 74290691
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Old 09-26-2019, 13:25   #4 (permalink)
Product Manager
 
Chimera Tool's Avatar
 
Join Date: Jul 2012
Location: EU
Posts: 24,786
Member: 1787203
Status: Online
Thanks Meter: 23,752
reply

Hi,


credits are refunded.
Please close the background running tools /softwares and try again the unlock process. Some other software try to communicate with your phone under the unlock process and it is a reason why the unlock failed.


Best regards
Nicole



Quote:
Originally Posted by lemessitelecom View Post
10.3.3.2163_qc8960qc8960.factory_sfi.desktop-10.3.3.2163-nto+armle-v7+signed.bar
qc8960.wtr5-10.3.3.2164-nto+armle-v7+signed.bar
All files downloaded.
Flashing file
Flashing file
10.3.3.2163_qc8960qc8960.factory_sfi.desktop-10.3.3.2163-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished
Reconnected
Flashing file
qc8960.wtr5-10.3.3.2164-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished
Waiting for the phone connection.
Turn on your phone and wait for the Chimera logo.
Phone found.
Initializing usb connection.
Testing USB connection.
USB successfully initialized.
Waiting for the usb answer.
Usb send timed out.
Finished at local time: [09.26.19 11:04:25]
WorkID: 74290691
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Old 09-27-2019, 02:10   #5 (permalink)
Freak Poster
 
Join Date: Mar 2013
Location: Dakar (Senegal - Dakar)
Posts: 122
Member: 1896036
Status: Offline
Thanks Meter: 2
Donate money to this user
Done
thanks a lot chimera
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