Dead 935f - GSM-Forum

Stevefilby · 10-26-2017, 14:24

Hi
Customer brought in this recently purchased (not from me) G935f. She had tried to instal update on phone. Phone was DEAD, black screen and all buttons totally unresponsive. I left phone for a few hours then I fully charged to 100%. Phone then readily entered downoad mode. I then flashed with Chimera:
Finished at local time: [10.26.17 13:48:17]
WorkID: 28359748
The phone tried to restart but at the Samsung logo the phone crashed and now the phone is black screen and a blue light. Totaly unresponsive.
All I can do now is leave it to go flat and turn off, recharge and try again. I have done this routine twice now, always with the same result.
Any Ideas Please
Thank you
Steve

**Chimera Tool** · 10-26-2017, 16:17

Dear Steve,

could you send us the work id of the FW flash process please?
Thank you in advance!

Best regards
Nicole

Quote:

Originally Posted by Stevefilby

Hi
Customer brought in this recently purchased (not from me) G935f. She had tried to instal update on phone. Phone was DEAD, black screen and all buttons totally unresponsive. I left phone for a few hours then I fully charged to 100%. Phone then readily entered downoad mode. I then flashed with Chimera:
Finished at local time: [10.26.17 13:48:17]
WorkID: 28359748
The phone tried to restart but at the Samsung logo the phone crashed and now the phone is black screen and a blue light. Totaly unresponsive.
All I can do now is leave it to go flat and turn off, recharge and try again. I have done this routine twice now, always with the same result.
Any Ideas Please
Thank you
Steve

Stevefilby · 10-26-2017, 19:32

Hi
Work ID 28359748
Sorry not sure where to find log of earlier attempts.
Steve

Stevefilby · 10-26-2017, 21:30

Hi
Work ID 28359748
Sorry not sure where to find log of earlier attempts.
Steve

10-26-2017, 14:24	#1 (permalink)
Stevefilby Freak Poster Join Date: Dec 2015 Location: GREAT YAR*** Posts: 335 Member: 2495115 Status: Offline** Thanks Meter: 34	Dead 935f Hi Customer brought in this recently purchased (not from me) G935f. She had tried to instal update on phone. Phone was DEAD, black screen and all buttons totally unresponsive. I left phone for a few hours then I fully charged to 100%. Phone then readily entered downoad mode. I then flashed with Chimera: Finished at local time: [10.26.17 13:48:17] WorkID: 28359748 The phone tried to restart but at the Samsung logo the phone crashed and now the phone is black screen and a blue light. Totaly unresponsive. All I can do now is leave it to go flat and turn off, recharge and try again. I have done this routine twice now, always with the same result. Any Ideas Please Thank you Steve

10-26-2017, 19:32	#3 (permalink)
Stevefilby Freak Poster Join Date: Dec 2015 Location: GREAT YAR*** Posts: 335 Member: 2495115 Status: Offline** Thanks Meter: 34	Hi Work ID 28359748 Sorry not sure where to find log of earlier attempts. Steve

10-26-2017, 21:30	#4 (permalink)
Stevefilby Freak Poster Join Date: Dec 2015 Location: GREAT YAR*** Posts: 335 Member: 2495115 Status: Offline** Thanks Meter: 34	Hi Work ID 28359748 Sorry not sure where to find log of earlier attempts. Steve