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Old 08-23-2017, 16:11   #1 (permalink)
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Firmware Download Unbelievably Slow ?


Hi Ive been trying to download firmware to flash some Samsung devices but the downloading time has been unbelievably slow..Please can you advise what the situation is and when will this problem be resolved..Thanks
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Old 08-23-2017, 18:05   #2 (permalink)
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Checked the Internet speed is perfect..Also my friend has the same problem when downloading from chimera..he is 25 miles from me..?
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Old 08-24-2017, 14:18   #3 (permalink)
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Dear Sir,

we know about the problem, unfortunately it happened in some case at the last weeks. We checked many things in this case, but we did not find a reason of the problem.
In our office on my colleague's computer working and really fast and on my computer slow.
So we re working on the problem and we will solve it as soon as possible.
Really sorry for the inconveniences.

Best regards
Nicole

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Originally Posted by eire69 View Post
Checked the Internet speed is perfect..Also my friend has the same problem when downloading from chimera..he is 25 miles from me..?
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Old 08-24-2017, 21:53   #4 (permalink)
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Hi
Thanks for the reply..heres hoping you can fix it soon..
Please keep us updated..
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Old 08-25-2017, 12:04   #5 (permalink)
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I have also same problem, download firmware are very slow. Need fix it.
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Old 08-25-2017, 12:37   #6 (permalink)
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Hi, on certanly hours of the day it happens, please I recommend, desactivate Windows Update, firewall, P2P software, etc.... and retry something paused and then resume also works...

Best Regards
Shensohau
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Old 08-25-2017, 13:46   #7 (permalink)
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Dear Users,

we know about the problem and our developer team working on it. We will fix it as soon as possible.
Really sorry for the inconveniences.

Best regards:
Nicole
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Old 09-13-2017, 21:43   #8 (permalink)
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Is there some news about this problem? Chimera is not the same with that poor speed.
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Old 09-15-2017, 12:04   #9 (permalink)
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really complicate to solve the problem bout our team working on it.
Really sorry for the inconveniences.

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Is there some news about this problem? Chimera is not the same with that poor speed.
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