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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool


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Old 05-24-2022, 17:10   #1 (permalink)
Freak Poster
 
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g930a wrong codes


Chimera Mobile Phone Utility version: 32.13.1420 @ 2022-05-24
Printing phone history

Reset FRP Lock
23/05/2022
14:00

Read codes started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G930A
Carrier ID: ATT
Sales Code: ATT
Country Code: USA
Timezone: Africa/Dakar
Android Version: 8.0.0 [R16NW] [SDK 26]
Build Date: Tue Feb 11 13:58:39 KST 2020
PDA Version: G930AUCUBCTB1 [february 2020, rev1]
Phone Version: G930AUCUBCTB1 [february 2020, rev1]
CSC Version: G930AATTBCTB1 [february 2020, rev1]
Board Platform: MSM8996
Modem Platform: MSM8996
Serial Number: R38KB0HG75E
Imei: 359470074381858
Battery Status: 3.71V (14%)
Network Type: GSM
SIM Status: NETWORK_LOCKED
Multisim Config: SS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2019-12-01
Preparing...
Restarting phone.
Waiting for ADB connection. Be patient! Do NOT disconnect the phone!
Restarting phone.
Waiting for ADB connection. Be patient! Do NOT disconnect the phone!
The phone will restart in upload mode.
Switching to upload mode. Be patient! Do NOT disconnect the phone!
Waiting for upload interface...
Waiting for upload interface. Be patient! Do NOT disconnect the phone!
Upload interface: SAMSUNG Mobile USB Modem (COM55)
Reading data...
Reading data is in progress. Be patient! Do NOT disconnect the phone!
Communicating with the server...
The phone can be unplugged now.
Waiting for server response...
This operation costed 59 credits.
Freeze/PUK: 00000000
Network Lock: 40797160
Subset Lock: 00000000
SP Lock: 00000000
CP Lock: 00000000
Successfully finished.
Finished at local time: [05.24.22 16:07:40]
WorkID: 181441461
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Old 05-25-2022, 10:00   #2 (permalink)
Product Manager
 
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Location: EU
Posts: 24,791
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Dear lemessitelecom,

As we see in the log, you received the Network Code: 40797160
The read codes online provided you that code, that is why we have this service. What is the issue exactly? The phone is asking for the PUK code?

Best regards
Sab
Chimera team


Quote:
Originally Posted by lemessitelecom View Post
Chimera Mobile Phone Utility version: 32.13.1420 @ 2022-05-24
Printing phone history

Reset FRP Lock
23/05/2022
14:00

Read codes started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G930A
Carrier ID: ATT
Sales Code: ATT
Country Code: USA
Timezone: Africa/Dakar
Android Version: 8.0.0 [R16NW] [SDK 26]
Build Date: Tue Feb 11 13:58:39 KST 2020
PDA Version: G930AUCUBCTB1 [february 2020, rev1]
Phone Version: G930AUCUBCTB1 [february 2020, rev1]
CSC Version: G930AATTBCTB1 [february 2020, rev1]
Board Platform: MSM8996
Modem Platform: MSM8996
Serial Number: R38KB0HG75E
Imei: 359470074381858
Battery Status: 3.71V (14%)
Network Type: GSM
SIM Status: NETWORK_LOCKED
Multisim Config: SS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2019-12-01
Preparing...
Restarting phone.
Waiting for ADB connection. Be patient! Do NOT disconnect the phone!
Restarting phone.
Waiting for ADB connection. Be patient! Do NOT disconnect the phone!
The phone will restart in upload mode.
Switching to upload mode. Be patient! Do NOT disconnect the phone!
Waiting for upload interface...
Waiting for upload interface. Be patient! Do NOT disconnect the phone!
Upload interface: SAMSUNG Mobile USB Modem (COM55)
Reading data...
Reading data is in progress. Be patient! Do NOT disconnect the phone!
Communicating with the server...
The phone can be unplugged now.
Waiting for server response...
This operation costed 59 credits.
Freeze/PUK: 00000000
Network Lock: 40797160
Subset Lock: 00000000
SP Lock: 00000000
CP Lock: 00000000
Successfully finished.
Finished at local time: [05.24.22 16:07:40]
WorkID: 181441461
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Old 05-25-2022, 14:29   #3 (permalink)
Freak Poster
 
Join Date: Mar 2013
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the problem is the freeze code
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Old 05-26-2022, 09:57   #4 (permalink)
Product Manager
 
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Join Date: Jul 2012
Location: EU
Posts: 24,791
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reply

That means that the phone is already asking for the PUK CODE.
The READ CODES ONLINE main purpose is to get the Network Unlock code. Which you received.

We cannot guarantee the Freeze code, just the network unlock code.

Best regards
Sab
Chimera team


Quote:
Originally Posted by lemessitelecom View Post
the problem is the freeze code
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