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Old 09-18-2019, 13:40   #1 (permalink)
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G955F Emergency calls after successful patch cert


Hi, after patching certificate successfully, I still have Emergency calls only. How can I make sure that this is a software problem and not hardware problem? Problems started after I dropped my phone. I still can access APN settings tho. Phone is unlocked and not blacklisted
I really dont know how to properly troubleshoot this.


Printing phone history

Knoxguard Unlock
16.09.2019
05:52:59

Knoxguard Unlock
16.09.2019
05:51:00

Knoxguard Unlock
16.09.2019
05:49:41

Patch Certificate
16.09.2019
05:34:49

Patch Certificate
16.09.2019
04:47:35

Patch certificate started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G955F
Sales Code: SEB
Country Code: BALTIC
Timezone: Europe/Riga
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Fri Aug 23 19:02:59 KST 2019
PDA Version: G955FXXU5DSHC [august 2019, revC]
Phone Version: G955FXXU5ASF1 [june 2019, rev1]
CSC Version: G955FOXM5DSHC [august 2019, revC]
Product Code: SEB
HIDSw Version: G955FXXU5DSHC/G955FOXM5DSHC/G955FXXU5ASF1/G955FXXU5DSHC
Board Platform: EXYNOS5
Modem Platform: SHANNON355
Serial Number: R58J463YNZN
Imei: 358792082493669
Unique Number: CE031713EDAAAB3002
Connections: AT,MTP
Battery Status: 3.85V (40%)
Network Type: GSM
SIM Status: ABSENT
Multisim Config: SS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2019-08-01
Data Encryption State: unencrypted
Preparing...
Checking current patchcert.
Checking modem.
Checking root.
The phone is rooted by: 19.3:MAGISKSU
Checking boot image. Be patient! Do NOT disconnect the phone!
The knox is still valid. Because of the boot patch the warranty will void.
Writing boot image.
Restarting phone.
Waiting for ADB connection. Be patient! Do NOT disconnect the phone!
Reading data...
Checking modem version.
Restarting phone.
Waiting for ADB connection. Be patient! Do NOT disconnect the phone!
Reading data. Be patient! Do NOT disconnect the phone!
Patching certificate...
The operation is in progress. Be patient! Do NOT disconnect the phone!
After the phone starts, it switches to flying mode and then returns to normal mode after 20-70 seconds.
You can check the status of the imei using: *#0011#
The patchcert can be removed by repeating the process.
If a new firmware is used, the patchcert process must be repeated.
Succeeded.
Successfully finished.
Finished at local time: [09.16.19 08:57:52]
WorkID: 73267159
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Old 09-18-2019, 14:38   #2 (permalink)
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Location: EU
Posts: 24,791
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reply

Hi,


hmm.. try to re-flash your device and root then start again the repair process and patch cert finally.
I think when it is SW side issue problem will be solved with it.


Best regards
Nicole



Quote:
Originally Posted by w1cc View Post
Hi, after patching certificate successfully, I still have Emergency calls only. How can I make sure that this is a software problem and not hardware problem? Problems started after I dropped my phone. I still can access APN settings tho. Phone is unlocked and not blacklisted
I really dont know how to properly troubleshoot this.


Printing phone history

Knoxguard Unlock
16.09.2019
05:52:59

Knoxguard Unlock
16.09.2019
05:51:00

Knoxguard Unlock
16.09.2019
05:49:41

Patch Certificate
16.09.2019
05:34:49

Patch Certificate
16.09.2019
04:47:35

Patch certificate started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G955F
Sales Code: SEB
Country Code: BALTIC
Timezone: Europe/Riga
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Fri Aug 23 19:02:59 KST 2019
PDA Version: G955FXXU5DSHC [august 2019, revC]
Phone Version: G955FXXU5ASF1 [june 2019, rev1]
CSC Version: G955FOXM5DSHC [august 2019, revC]
Product Code: SEB
HIDSw Version: G955FXXU5DSHC/G955FOXM5DSHC/G955FXXU5ASF1/G955FXXU5DSHC
Board Platform: EXYNOS5
Modem Platform: SHANNON355
Serial Number: R58J463YNZN
Imei: 358792082493669
Unique Number: CE031713EDAAAB3002
Connections: AT,MTP
Battery Status: 3.85V (40%)
Network Type: GSM
SIM Status: ABSENT
Multisim Config: SS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2019-08-01
Data Encryption State: unencrypted
Preparing...
Checking current patchcert.
Checking modem.
Checking root.
The phone is rooted by: 19.3:MAGISKSU
Checking boot image. Be patient! Do NOT disconnect the phone!
The knox is still valid. Because of the boot patch the warranty will void.
Writing boot image.
Restarting phone.
Waiting for ADB connection. Be patient! Do NOT disconnect the phone!
Reading data...
Checking modem version.
Restarting phone.
Waiting for ADB connection. Be patient! Do NOT disconnect the phone!
Reading data. Be patient! Do NOT disconnect the phone!
Patching certificate...
The operation is in progress. Be patient! Do NOT disconnect the phone!
After the phone starts, it switches to flying mode and then returns to normal mode after 20-70 seconds.
You can check the status of the imei using: *#0011#
The patchcert can be removed by repeating the process.
If a new firmware is used, the patchcert process must be repeated.
Succeeded.
Successfully finished.
Finished at local time: [09.16.19 08:57:52]
WorkID: 73267159
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Old 09-18-2019, 17:07   #3 (permalink)
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Hi, just reflash only modem, if not sucess, repeat flash firmware procedure carefully...

Best Regards
Shensohau
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Old 09-18-2019, 23:35   #4 (permalink)
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Join Date: Sep 2019
Location: EU
Posts: 2
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Quote:
Originally Posted by Shensohau View Post
Hi, just reflash only modem, if not sucess, repeat flash firmware procedure carefully...

Best Regards
Shensohau
Hi, thanks for your reply. I forgot to mention that I get MM#6 Phone not allowed for voice error. Does this change anything?
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Old 09-23-2019, 09:12   #5 (permalink)
Product Manager
 
Chimera Tool's Avatar
 
Join Date: Jul 2012
Location: EU
Posts: 24,791
Member: 1787203
Status: Offline
Thanks Meter: 23,786
reply

Hi,


basically it is not important by that case, just re-flash your device and start again the root and repair finally patch cert processes.


Best regards
Nicole



Quote:
Originally Posted by w1cc View Post
Hi, thanks for your reply. I forgot to mention that I get MM#6 Phone not allowed for voice error. Does this change anything?
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