g975u carrier relock failed bit 2 - GSM-Forum

ziggywong0305 · 11-03-2019, 00:18

relock was done before but now customer may have updated device,so now device is not taking relock..

Chimera Mobile Phone Utility version: 22.80.1408 @ 2019-11-02
Printing phone history

Carrier Relock
11/2/2019
11:07:39
PM

Carrier Relock
11/2/2019
10:52:22
PM

Carrier Relock
11/2/2019
10:49:23
PM

Carrier Relock
11/2/2019
10:47:05
PM

Carrier Relock
11/2/2019
10:44:09
PM

Carrier relock started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G975U
Sales Code: TMB
Country Code: USA
Timezone: America/Jamaica
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Sat Oct 26 15:45:25 KST 2019
PDA Version: G975USQS2BSIV [september 2019, revV]
Phone Version: G975USQS2BSIV [september 2019, revV]
CSC Version: G975UOYN2BSIV [september 2019, revV]
Product Code: TMB
HIDSw Version: G975USQS2BSIV/G975UOYN2BSIV/G975USQS2BSIV/G975USQS2BSIV
Board Platform: MSMNILE
Modem Platform: SM8150
Serial Number: R38M401AM3B
Imei: 352688109414181
Unique Number: 988ECD36353356523934
Connections: AT,MTP
Battery Status: 4.28V (98%)
Network Type: CDMA
SIM Status: NETWORK_LOCKED
Multisim Config: SS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2019-11-01
Data Encryption State: encrypted
Carrier relock...
The operation is in progress. Be patient! Do NOT disconnect the phone!
The withdrawn credits will be refunded within one hour.
Carrier relock failed.
Finished at local time: [11.02.19 18:15:06]
WorkID: 78009493

iberia1080 · 11-03-2019, 03:35

all s10, s10+ and s10e are facing same problem.. after update to 2BSIV relock is gone.

To fix this, flash any previus version, like 2ASGF and it will work again, but you need to disable updates to prevent device to update to 2BSIV again.... hope chimera team fix this soon, cuz in case a bit 3 update comes, we all be owned >_<

iberia1080 · 11-03-2019, 04:09

dammit, forum was failing when i posted reply, i only intended to do 1 reply, please delete extra posts >_<

ziggywong0305 · 11-03-2019, 05:12

Thanks alot bro..really appreciate your response

ziggywong0305 · 11-03-2019, 05:14

I never wanted customer lose his files so I never resorted to downgrading,but I may have to downgrade to save him...

**Chimera Tool** · 11-04-2019, 12:57

Hi,

how chavonbravo mentioned by an other post
"Need flash firmware with Security Patch before November 2019. The new security update blocks carrier relock. The bit revision has not incremented, so for now it works to flash October or earlier security patch firmwares."

We are working on it, I hope shortly we can add that new security. At the moment when we detected the latest security patch, the process button will be hidden in a software too.

Best regards
Nicole

Quote:

Originally Posted by ziggywong0305

relock was done before but now customer may have updated device,so now device is not taking relock..

Chimera Mobile Phone Utility version: 22.80.1408 @ 2019-11-02
Printing phone history

Carrier Relock
11/2/2019
11:07:39
PM

Carrier Relock
11/2/2019
10:52:22
PM

Carrier Relock
11/2/2019
10:49:23
PM

Carrier Relock
11/2/2019
10:47:05
PM

Carrier Relock
11/2/2019
10:44:09
PM

Carrier relock started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G975U
Sales Code: TMB
Country Code: USA
Timezone: America/Jamaica
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Sat Oct 26 15:45:25 KST 2019
PDA Version: G975USQS2BSIV [september 2019, revV]
Phone Version: G975USQS2BSIV [september 2019, revV]
CSC Version: G975UOYN2BSIV [september 2019, revV]
Product Code: TMB
HIDSw Version: G975USQS2BSIV/G975UOYN2BSIV/G975USQS2BSIV/G975USQS2BSIV
Board Platform: MSMNILE
Modem Platform: SM8150
Serial Number: R38M401AM3B
Imei: 352688109414181
Unique Number: 988ECD36353356523934
Connections: AT,MTP
Battery Status: 4.28V (98%)
Network Type: CDMA
SIM Status: NETWORK_LOCKED
Multisim Config: SS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2019-11-01
Data Encryption State: encrypted
Carrier relock...
The operation is in progress. Be patient! Do NOT disconnect the phone!
The withdrawn credits will be refunded within one hour.
Carrier relock failed.
Finished at local time: [11.02.19 18:15:06]
WorkID: 78009493

Teknical · 11-05-2019, 00:10

Quote:

Originally Posted by iberia1080

all s10, s10+ and s10e are facing same problem.. after update to 2BSIV relock is gone.

To fix this, flash any previus version, like 2ASGF and it will work again, but you need to disable updates to prevent device to update to 2BSIV again.... hope chimera team fix this soon, cuz in case a bit 3 update comes, we all be owned >_<

Are we going to be charged for this again?

dannytbach · 11-05-2019, 00:13

Quote:

Originally Posted by Teknical

Are we going to be charged for this again?

Chimera does not charge for the re-processing of the same IMEI.

I just had to roll back a customer's firmware to an earlier date in order to perform the relock procedure. (At least the customer was understanding that he should not have accepted the update -- against our advice at the original servicing time.)

Thank you Chimera!!!

iberia1080 · 11-05-2019, 01:19

Quote:

Originally Posted by Teknical

Are we going to be charged for this again?

just to make clear, if you once did carrier relock and after and upgrade this carrier relock was blocked, once you downgrade to previus version, phone recovers full signal (there is not need to do carrier relock again)

dombronx · 11-05-2019, 05:06

Quote:

Originally Posted by iberia1080

just to make clear, if you once did carrier relock and after and upgrade this carrier relock was blocked, once you downgrade to previus version, phone recovers full signal (there is not need to do carrier relock again)

Hi bro. What build are u using for downgrade?
because I downgraded 2 today and had to redo the process

dombronx · 11-05-2019, 05:06

Quote:

Originally Posted by iberia1080

just to make clear, if you once did carrier relock and after and upgrade this carrier relock was blocked, once you downgrade to previus version, phone recovers full signal (there is not need to do carrier relock again)

Hi bro. What build are u using for downgrade?
because I downgraded 2 today and had to redo the process

dannytbach · 11-05-2019, 17:02

Post #2:

Quote:

Originally Posted by iberia1080

all s10, s10+ and s10e are facing same problem.. after update to 2BSIV relock is gone.

To fix this, flash any previus version, like 2ASGF and it will work again, but you need to disable updates to prevent device to update to 2BSIV again.... hope chimera team fix this soon, cuz in case a bit 3 update comes, we all be owned >_<

I used G973USQU2ASGC to roll back (downgrade) and it also worked for me.

dombronx · 11-05-2019, 17:43

Quote:

Originally Posted by dannytbach

Post #2:

I used G973USQU2ASGC to roll back (downgrade) and it also worked for me.

Its strange because i did that and phone get locked again, i had to redo the process. But all is ok now

ziggywong0305 · 11-05-2019, 20:53

i reflashed with 2ASF7 but still carrier locked,CHIMERA TEAM SAY NO CHARGE FOR RE UNLOCK BUT STILL CHARGE ME

**Chimera Tool** · 11-06-2019, 10:27

Hi,

please send us the work id of the latest carrier relock process.

Best regards
Nicole

Quote:

Originally Posted by ziggywong0305

i reflashed with 2ASF7 but still carrier locked,CHIMERA TEAM SAY NO CHARGE FOR RE UNLOCK BUT STILL CHARGE ME

11-03-2019, 00:18	#1 (permalink)
ziggywong0305 No Life Poster Join Date: Feb 2015 Location: Jamaican Posts: 1,708 Member: 2339843 Status: Offline Thanks Meter: 1,450	g975u carrier relock failed bit 2 relock was done before but now customer may have updated device,so now device is not taking relock.. Chimera Mobile Phone Utility version: 22.80.1408 @ 2019-11-02 Printing phone history Carrier Relock 11/2/2019 11:07:39 PM Carrier Relock 11/2/2019 10:52:22 PM Carrier Relock 11/2/2019 10:49:23 PM Carrier Relock 11/2/2019 10:47:05 PM Carrier Relock 11/2/2019 10:44:09 PM Carrier relock started Gathering phone info... Collecting information. Be patient! Do NOT disconnect the phone! Model: SM-G975U Sales Code: TMB Country Code: USA Timezone: America/Jamaica Android Version: 9 [PPR1.180610.011] [SDK 28] Build Date: Sat Oct 26 15:45:25 KST 2019 PDA Version: G975USQS2BSIV [september 2019, revV] Phone Version: G975USQS2BSIV [september 2019, revV] CSC Version: G975UOYN2BSIV [september 2019, revV] Product Code: TMB HIDSw Version: G975USQS2BSIV/G975UOYN2BSIV/G975USQS2BSIV/G975USQS2BSIV Board Platform: MSMNILE Modem Platform: SM8150 Serial Number: R38M401AM3B Imei: 352688109414181 Unique Number: 988ECD36353356523934 Connections: AT,MTP Battery Status: 4.28V (98%) Network Type: CDMA SIM Status: NETWORK_LOCKED Multisim Config: SS Knox Version: v30 Warranty Bit: 0 Security Patch: 2019-11-01 Data Encryption State: encrypted Carrier relock... The operation is in progress. Be patient! Do NOT disconnect the phone! The withdrawn credits will be refunded within one hour. Carrier relock failed. Finished at local time: [11.02.19 18:15:06] WorkID: 78009493

11-03-2019, 03:35	#2 (permalink)
iberia1080 Junior Member Join Date: Oct 2014 Location: Guadalajara, Mexico Posts: 18 Member: 2275541 Status: Offline Thanks Meter: 3	all s10, s10+ and s10e are facing same problem.. after update to 2BSIV relock is gone. To fix this, flash any previus version, like 2ASGF and it will work again, but you need to disable updates to prevent device to update to 2BSIV again.... hope chimera team fix this soon, cuz in case a bit 3 update comes, we all be owned >_<

11-03-2019, 04:09	#3 (permalink)
iberia1080 Junior Member Join Date: Oct 2014 Location: Guadalajara, Mexico Posts: 18 Member: 2275541 Status: Offline Thanks Meter: 3	dammit, forum was failing when i posted reply, i only intended to do 1 reply, please delete extra posts >_<

11-03-2019, 05:12	#4 (permalink)
ziggywong0305 No Life Poster Join Date: Feb 2015 Location: Jamaican Posts: 1,708 Member: 2339843 Status: Offline Thanks Meter: 1,450	Thanks alot bro..really appreciate your response

11-03-2019, 05:14	#5 (permalink)
ziggywong0305 No Life Poster Join Date: Feb 2015 Location: Jamaican Posts: 1,708 Member: 2339843 Status: Offline Thanks Meter: 1,450	I never wanted customer lose his files so I never resorted to downgrading,but I may have to downgrade to save him...

11-05-2019, 20:53	#14 (permalink)
ziggywong0305 No Life Poster Join Date: Feb 2015 Location: Jamaican Posts: 1,708 Member: 2339843 Status: Offline Thanks Meter: 1,450	i reflashed with 2ASF7 but still carrier locked,CHIMERA TEAM SAY NO CHARGE FOR RE UNLOCK BUT STILL CHARGE ME