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11-03-2018, 11:58
| #16 (permalink) |
| Freak Poster  Join Date: Dec 2004 Location: istanbul Age: 46
Posts: 108
Member: 97848 Status: Offline Thanks Meter: 5 | i have same problem Chimera Mobile Phone Utility version: 19.17.1421 @ 2018-11-03 Printing phone history Get Info 03.11.2018 10:52:29 Repair IMEI 03.11.2018 10:50:53 Repairing IMEI(s)... Searching for manufacture port... Testing connection... Checking IMEI(s)... Authenticating... This may take a while. Be patient! Do NOT disconnect the phone! The device sent an invalid challenge. Retry 2/5 The device sent an invalid challenge. Retry 3/5 The device sent an invalid challenge. Retry 4/5 The device sent an invalid challenge. Retry 5/5 The device sent an invalid challenge. Authentication with the device failed. Finished at local time: [11.03.18 12:54:06] WorkID: 46921310 |
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11-05-2018, 15:21
| #18 (permalink) | |
| Product Manager   Join Date: Jul 2012 Location: EU
Posts: 24,778
Member: 1787203 Status: Offline Thanks Meter: 23,750 | reply Hi, the problem comes from the device's new firmware(security) level. Unfortunately imei repair process can not be done on your phone  Sorry for the inconveniences. Best regards Nicole Quote:
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11-13-2018, 14:40
| #19 (permalink) |
| Junior Member Join Date: May 2013
Posts: 4
Member: 1943250 Status: Offline Thanks Meter: 0 | HI CHIMERA Team, i have huawei p smart FIG-LX1 here is history Removing network lock... Searching for manufacture port... Testing connection... Authenticating... This may take a while. Be patient! Do NOT disconnect the phone! The device sent an invalid challenge. Retry 2/5 The device sent an invalid challenge. Retry 3/5 Failed to send authentication credentials to the device Retry 4/5 The device sent an invalid challenge. Retry 5/5 The device sent an invalid challenge. Authentication with the device failed. Finished at local time: [11.13.18 13:38:19] WorkID: 47482019 any update to do unlock |
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11-13-2018, 15:55
| #20 (permalink) | |
| Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,778
Member: 1787203 Status: Offline Thanks Meter: 23,750 | reply Hi, your case the situation same. The device's have new firmware with new security key Unable to unlock at the moment.Best regards Nicole Quote:
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11-26-2018, 08:25
| #21 (permalink) |
| Junior Member Join Date: Nov 2013 Location: mongolia Age: 36
Posts: 3
Member: 2064421 Status: Offline Sonork: ganaa Thanks Meter: 0 | chimera tool huawei p smart network unlock problem Removing network lock... Searching for manufacture port... Testing connection... Authenticating... This may take a while. Be patient! Do NOT disconnect the phone! The device sent an invalid challenge. Retry 2/5 The device sent an invalid challenge. Retry 3/5 The device sent an invalid challenge. Retry 4/5 The device sent an invalid challenge. Retry 5/5 The device sent an invalid challenge. Authentication with the device failed. Finished at local time: [11.25.18 23:19:36] WorkID: 48177230 help |
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11-26-2018, 11:32
| #22 (permalink) | |
| Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,778
Member: 1787203 Status: Offline Thanks Meter: 23,750 | reply Hi, the problem comes from the new Huawei Key, firmware, the chimera tool is not supporting that version right now, but we are working on it already, hopefully we can release it very soon, of course all the users will be informed. Best regards: Nicole Quote:
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01-16-2019, 21:18
| #23 (permalink) | |
| No Life Poster   Join Date: Jun 2007 Location: SPAIN
Posts: 996
Member: 532853 Status: Offline Thanks Meter: 610 | same problem with mate 10 pro BLA-L09 Quote:
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01-17-2019, 10:19
| #24 (permalink) | |
| Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,778
Member: 1787203 Status: Offline Thanks Meter: 23,750 | reply Hi, please send us the work id of the problematic process and we can check the reason of the problem. Naturally when you get the same result in a log: "The device sent an invalid challenge. Retry 2/5 The device sent an invalid challenge. Retry 3/5 The device sent an invalid challenge. Retry 4/5 The device sent an invalid challenge. Retry 5/5 The device sent an invalid challenge. Authentication with the device failed." The reply will be same in your case too: "the problem comes from the new Huawei Key, firmware, the chimera tool is not supporting that version right now, but we are working on it already" It is an global problem, each other team working on that case too. Best regards Nicole Quote:
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01-17-2019, 19:17
| #25 (permalink) | |
| No Life Poster Join Date: Jun 2007 Location: SPAIN
Posts: 996
Member: 532853 Status: Offline Thanks Meter: 610 | only i get this .i try direct unlock unlock boot loader but always same problem.i bought only 3 days to try this phone.tomorow i will lose my licence and phone not unlocked. . Quote:
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01-18-2019, 14:45
| #26 (permalink) | |
| Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,778
Member: 1787203 Status: Offline Thanks Meter: 23,750 | reply Hi, please send us your user name and we can check your account. When you bought the start license only for that device we are able to refund your money without any problem. Best regards Nicole Quote:
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01-18-2019, 18:04
| #27 (permalink) | |
| No Life Poster Join Date: Jun 2007 Location: SPAIN
Posts: 996
Member: 532853 Status: Offline Thanks Meter: 610 | Quote:
my user name is mamepap thank | |
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01-21-2019, 10:44
| #28 (permalink) | |
| Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,778
Member: 1787203 Status: Offline Thanks Meter: 23,750 | reply Hi, now you purchase refunded, please check your paypal account. Best regards: Nicole Quote:
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| The Following User Says Thank You to Chimera Tool For This Useful Post: |
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02-01-2019, 09:42
| #29 (permalink) | |
| Freak Poster Join Date: Aug 2016 Location: Peshawar Pakistan
Posts: 140
Member: 2613197 Status: Offline Sonork: 100.1673396 Thanks Meter: 29 | huawei HOnor Y9 2018 Quote:
Testing connection... Authenticating... This may take a while. Be patient! Do NOT disconnect the phone! The device sent an invalid challenge. Retry 2/5 The device sent an invalid challenge. Retry 3/5 The device sent an invalid challenge. Retry 4/5 The device sent an invalid challenge. Retry 5/5 The device sent an invalid challenge. Authentication with the device failed. Finished at local time: [02.01.19 01:36:11] WorkID: 51851051 plzz work on it its a international Prblm | |
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02-01-2019, 16:03
| #30 (permalink) | |
| Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,778
Member: 1787203 Status: Offline Thanks Meter: 23,750 | reply Hi, We are working on that case, It is a really big issue at the moment and we would like to add the solution as soon as possible. Our goal the world first solution, do not worry  Best regards Nicole Quote:
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