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12-11-2017, 13:31
| #4 (permalink) | |
| Product Manager   Join Date: Jul 2012 Location: EU
Posts: 24,787
Member: 1787203 Status: Offline Thanks Meter: 23,754 | reply Dear Sir, can I ask the work id of the process please? Thank you in advance! Best regards Nicole Quote:
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12-13-2017, 04:01
| #6 (permalink) | |
| Junior Member Join Date: May 2017
Posts: 8
Member: 2713467 Status: Offline Thanks Meter: 0 | Quote:
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12-15-2017, 14:10
| #8 (permalink) | |
| Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,787
Member: 1787203 Status: Offline Thanks Meter: 23,754 | reply Dear Sir, we checked each started process on the device what you started. you started 15x the EFS unlock process, 14 failed with the same error, 1x it is crashed, and the imei was null at this point. Previously when I see the problem comes from modem side, it was the reason of the errors. When the imei damaged by the chimeratool software, please restore the EFS backup from the work 30154201 When the situation will be same the imei damaged previously by other way. Best regards Nicole Quote:
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12-18-2017, 08:49
| #9 (permalink) | |
| Junior Member Join Date: May 2017
Posts: 8
Member: 2713467 Status: Offline Thanks Meter: 0 | Quote:
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12-18-2017, 09:02
| #10 (permalink) | |
| Junior Member Join Date: May 2017
Posts: 8
Member: 2713467 Status: Offline Thanks Meter: 0 | Quote:
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12-18-2017, 14:08
| #11 (permalink) | |
| Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,787
Member: 1787203 Status: Offline Thanks Meter: 23,754 | reply Dear Sir, when I know my colleagues solved the problem via teamviewer. I hope now it is ok  Best regards Nicole Quote:
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