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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool

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Old 09-12-2019, 10:37   #1 (permalink)
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Join Date: Apr 2013
Location: Bulgaria
Age: 32
Posts: 14
Member: 1915660
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Model: SM-G973F READ CODE Problem


Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G973F
Sales Code: EVR
Country Code: UK
Timezone: Europe/Sofia
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Mon Jun 17 20:45:03 KST 2019
PDA Version: G973FXXU2ASF3 [june 2019, rev3]
Phone Version: G973FXXU2ASF3 [june 2019, rev3]
CSC Version: G973FOBE2ASF2 [june 2019, rev2]
Product Code: EVR
HIDSw Version: G973FXXU2ASF3/G973FOBE2ASF2/G973FXXU2ASF3/G973FXXU2ASF3
Board Platform: EXYNOS5
Modem Platform: SHANNON5000
Serial Number: RF8M71AXF8V
Imei: 356928109607913
Unique Number: 988F8B4F423947334434
Connections: AT,MTP
Battery Status: 4.22V (87%)
Network Type: GSM
SIM Status: ABSENT,ABSENT
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2019-06-01
Data Encryption State: encrypted
Reading codes online...
Checking modem version.
This modem is not appropriate (G973FXXU2ASF3). Please downgrade if possible!
Unsupported modem version.
Finished at local time: [09.12.19 12:36:30]
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Old 09-12-2019, 15:18   #2 (permalink)
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Join Date: Jul 2012
Posts: 12,992
Member: 1787203
Status: Offline
Thanks Meter: 14,560
reply

Hi,


by the latest firmware versions modem security changed and the process can not be done with these firmwares.
Please try to install firmware with older modem on your device and start read codes process again.


We are working on the solution for the new modem versions too, I hope shortly it can be added.


Best regards
Nicole








Quote:
Originally Posted by bochmo View Post
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G973F
Sales Code: EVR
Country Code: UK
Timezone: Europe/Sofia
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Mon Jun 17 20:45:03 KST 2019
PDA Version: G973FXXU2ASF3 [june 2019, rev3]
Phone Version: G973FXXU2ASF3 [june 2019, rev3]
CSC Version: G973FOBE2ASF2 [june 2019, rev2]
Product Code: EVR
HIDSw Version: G973FXXU2ASF3/G973FOBE2ASF2/G973FXXU2ASF3/G973FXXU2ASF3
Board Platform: EXYNOS5
Modem Platform: SHANNON5000
Serial Number: RF8M71AXF8V
Imei: 356928109607913
Unique Number: 988F8B4F423947334434
Connections: AT,MTP
Battery Status: 4.22V (87%)
Network Type: GSM
SIM Status: ABSENT,ABSENT
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2019-06-01
Data Encryption State: encrypted
Reading codes online...
Checking modem version.
This modem is not appropriate (G973FXXU2ASF3). Please downgrade if possible!
Unsupported modem version.
Finished at local time: [09.12.19 12:36:30]
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Old 09-13-2019, 05:35   #3 (permalink)
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Join Date: Apr 2016
Posts: 49
Member: 2554714
Status: Offline
Thanks Meter: 6
version u2 and u3 can't read code
only way use mslcert
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