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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool


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Old 11-28-2018, 06:11   #1 (permalink)
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need solutions to remove demo unit from huawei nova 3i


Hi team we need support to remove retail model on huawei phone i have huawei nova 3i everything working simcard alsoworking but i can not remove retail mode
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Old 11-28-2018, 14:03   #2 (permalink)
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Hi,


maybe are you able to start get info process on the device?
When it is possible send us the work id.


Best regards
Nicole



Quote:
Originally Posted by salim5566 View Post
Hi team we need support to remove retail model on huawei phone i have huawei nova 3i everything working simcard alsoworking but i can not remove retail mode
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Old 11-29-2018, 04:34   #3 (permalink)
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Quote:
Originally Posted by Chimera Tool View Post
Hi,


maybe are you able to start get info process on the device?
When it is possible send us the work id.


Best regards
Nicole
work id - 48297290
plz let me know what we can do about it?
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Old 12-05-2018, 14:40   #4 (permalink)
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same problem
Build number: ANE-LX1
WorkID: 48721413
and
SNE-LX1
WorkID: 48721896

Last edited by rickyalex; 12-05-2018 at 14:47.
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