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09-12-2019, 10:37
| #1 (permalink) |
| Crazy Poster  Join Date: Apr 2013 Location: Bulgaria Age: 37
Posts: 52
Member: 1915660 Status: Online Thanks Meter: 2 | Model: SM-G973F READ CODE Problem Collecting information. Be patient! Do NOT disconnect the phone! Model: SM-G973F Sales Code: EVR Country Code: UK Timezone: Europe/Sofia Android Version: 9 [PPR1.180610.011] [SDK 28] Build Date: Mon Jun 17 20:45:03 KST 2019 PDA Version: G973FXXU2ASF3 [june 2019, rev3] Phone Version: G973FXXU2ASF3 [june 2019, rev3] CSC Version: G973FOBE2ASF2 [june 2019, rev2] Product Code: EVR HIDSw Version: G973FXXU2ASF3/G973FOBE2ASF2/G973FXXU2ASF3/G973FXXU2ASF3 Board Platform: EXYNOS5 Modem Platform: SHANNON5000 Serial Number: RF8M71AXF8V Imei: 356928109607913 Unique Number: 988F8B4F423947334434 Connections: AT,MTP Battery Status: 4.22V (87%) Network Type: GSM SIM Status: ABSENT,ABSENT Multisim Config: DSDS Knox Version: v30 Warranty Bit: 0 Security Patch: 2019-06-01 Data Encryption State: encrypted Reading codes online... Checking modem version. This modem is not appropriate (G973FXXU2ASF3). Please downgrade if possible! Unsupported modem version. Finished at local time: [09.12.19 12:36:30] |
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09-12-2019, 15:18
| #2 (permalink) | |
| Product Manager   Join Date: Jul 2012 Location: EU
Posts: 24,769
Member: 1787203 Status: Offline Thanks Meter: 23,741 | reply Hi, by the latest firmware versions modem security changed and the process can not be done with these firmwares. Please try to install firmware with older modem on your device and start read codes process again. We are working on the solution for the new modem versions too, I hope shortly it can be added. Best regards Nicole Quote:
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