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Old 11-15-2017, 17:27   #1 (permalink)
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s8 and s8+ knox lock error. This device has been associated with an enterprise...


Hello everyone,

I Have a few phones s8, s8 plus and a520f etc.
Phone turns on normally and then goes to this lock screen saying that the phone has been associated with an enterprise account and connect with internet etc. Same as FRP account lock page.
Furthermore, the phone does not go to download mode as well.

Can you please suggest some solution ?
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Old 11-15-2017, 20:02   #2 (permalink)
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Originally Posted by UnlockingPoint View Post
Hello everyone,

I Have a few phones s8, s8 plus and a520f etc.
Phone turns on normally and then goes to this lock screen saying that the phone has been associated with an enterprise account and connect with internet etc. Same as FRP account lock page.
Furthermore, the phone does not go to download mode as well.

Can you please suggest some solution ?
Dear Sir,

The device blocked by the service provider too.
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Old 11-17-2017, 19:30   #3 (permalink)
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thanks,

any solution for this ?
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Old 11-17-2017, 20:32   #4 (permalink)
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thanks,

any solution for this ?
Dear Sir!
You could try with this video.
https://www.youtube.com/watch?v=b2R_z-s_S_I
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Old 11-19-2017, 14:15   #5 (permalink)
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Dear Sir!
You could try with this video.
https://www.youtube.com/watch?v=b2R_z-s_S_I
HI

thanks. I have used this method to remove the retail mode but when the phone turns on, it gets stuck to this Samsung Knox Mobile Enrolment page and asks for wifi connection.
If I connect it to wifi, it goes back again to retail mode thing and so on...
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Old 12-15-2017, 20:36   #6 (permalink)
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Dear Chimera Support

any news ?
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Old 12-10-2018, 12:15   #7 (permalink)
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Hi,


you have 3 options:
1. When the device switched into recovery mode and ADB connection available, choose the "adb reboot download" option.
2. you are able to do it with the follow button combinations too: bixby + volume_down + power
3. When the previously 2 option not working, you need to buy usb-c jig.


Best regards
Nicole



Quote:
Originally Posted by TMAC1122 View Post
S8+ G955F not going into download mode, only recovery mode is working,
phone had custom blocker inside, so flashed it with 'simple factory setting apk,
but now phone isn't going into download mode..
please help to find solution for this..??
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Old 12-10-2018, 13:08   #8 (permalink)
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Hi, these devices are locked by MDM services... (new protection for enterprise providers) so in order to remove you need to put devices into factory mode by testpoint, rewrite bootloader and then flash device with any full rom...

Best Regards
Shensohau
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Old 12-14-2018, 02:17   #9 (permalink)
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Quote:
Originally Posted by Shensohau View Post
Hi, these devices are locked by MDM services... (new protection for enterprise providers) so in order to remove you need to put devices into factory mode by testpoint, rewrite bootloader and then flash device with any full rom...

Best Regards
Shensohau



How to put this model with test point?
Can you send a picture?
Thanks!
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Old 09-16-2019, 19:30   #10 (permalink)
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Quote:
Originally Posted by Chimera Tool View Post
3. When the previously 2 option not working, you need to buy usb-c jig.

Sorry for digging up such an old topic but do you have a schematic for that one? Regular microUSB jig connected through microUSB->USB-C adapter (with OTG support) doesn't seem to work and does nothing. Even if i keep power button pressed phone just turns on. Maybe it requires a different resistor than 300k or something else entirely? I'm unable to find pre-made USB-C jigs.
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Old 09-17-2019, 14:18   #11 (permalink)
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Hi,


sorry we can not provide it, I hope somebody have it and can help you.


Best regards
Nicole



Quote:
Originally Posted by KrzychuG View Post
Sorry for digging up such an old topic but do you have a schematic for that one? Regular microUSB jig connected through microUSB->USB-C adapter (with OTG support) doesn't seem to work and does nothing. Even if i keep power button pressed phone just turns on. Maybe it requires a different resistor than 300k or something else entirely? I'm unable to find pre-made USB-C jigs.
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