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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool


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Old 11-23-2018, 01:50   #1 (permalink)
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S9 (G960XU) Demo unit


i got the software because it says that it can write this firmware but now its not turning on it say this device has been flashed with unauthorized software and is locked. secure check fail: Modem can you please help me??
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Old 11-23-2018, 09:36   #2 (permalink)
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Hi,


when you started any process on the device previously, please send us the work id.
Basically the demo device's modem difference and you can not use demo devices as normal phone.


Best regards
Nicole



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Originally Posted by jtands17 View Post
i got the software because it says that it can write this firmware but now its not turning on it say this device has been flashed with unauthorized software and is locked. secure check fail: Modem can you please help me??
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Old 11-24-2018, 06:01   #3 (permalink)
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correct i want to install the stock firmware on it, can you please help me return it to stock? i buy the full licence for Samsung please help me
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Old 11-25-2018, 10:11   #4 (permalink)
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Hi,


please send us a work id of one started process on the device.
When I wrote in the previously post, the DEMO units are difference from HARDWARE side than the normal devices, so from software side DEMO units can not be modify to normal device.


Best regards
Nicole



Quote:
Originally Posted by jtands17 View Post
correct i want to install the stock firmware on it, can you please help me return it to stock? i buy the full licence for Samsung please help me
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