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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool


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Old 11-10-2018, 15:40   #1 (permalink)
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samsung j330 unlock


welcome, during the unlock operation, the phone will display the message "verification error." the device can not be restarted. Integrity verification has failed, you must restore the factory default settings to the device, all data will be deleted...
Chimera Mobile Phone Utility version: 19.24.1041 @ 2018-11-10
Printing phone history

Info
2018-10-29
17:17:34

Unlock phone started
Unable to detect IMEI number and baseband version. It seems that the modem does not work or the network is unavailable/disabled.
Please reinstall a complete stock firmware and try again!
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-J330F
Sales Code: PLS
Country Code: Poland
Timezone: Europe/Warsaw
Android Version: 7.0 [NRD90M] [SDK 24]
Build Date: Tue Mar 27 08:59:57 KST 2018
PDA Version: J330FXXU3ARC5 [march 2018, rev5]
CSC Version: J330FPLS3ARA1 [january 2018, rev1]
Board Platform: EXYNOS5
Serial Number: R58K92AKLYY
Battery Status: 3.84V (50%)
Network Type: UNKNOWN
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2018-04-01
Data Encryption State: encrypted
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Old 11-10-2018, 16:06   #2 (permalink)
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Hi perform full wipe and then try again...

Best Regards
Shensohau
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Old 11-10-2018, 17:20   #3 (permalink)
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it seems that the phone has a knox operator blockade (works in the Polish-plusgsm network) the blockade does not allow to interfere with the software, is there any way?
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