serial port not responding!! - GSM-Forum

kaledkureshi · 11-21-2014, 22:51

Hello Team

I have tried many times by using UART RJ45 cable (Z3X) but always get error except one time only I was able to factory unlock an S4 Mini

here is the log, could you please help what is wrong here!

Chimera Mobile Phone Utility version: 4.74.1311 @ 2014-11-21

Printing phone history
Info 2014-11-21 18:05:03.000000 FINISHED

[Unlock phone started.]

Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-N900W8
Android Version: 4.4.2
Sales Code: VTR
PDA Version: N900W8VLUCNB7
Phone Version: N900W8VLUCNB7
CSC Version: N900W8OYACNB7
Product Code: SM-N900WZKEVTR
HIDSw Version: N900W8VLUCNB7/N900W8OYACNB7/N900W8VLUCNB7/N900W8VLUCNB7
Board Platform: MSM8974
Serial Number: RV8F30T69BY
Imei: 357740052411162
Unique Number: CMB00DXXXXXXXXX
Connections: AT,MTP
Battery Status: 4.02V (67%)

Unlocking...
1. Disconnect micro USB cable
2. On dial window enter *#0808# (or *#9090# or *#7284#) and set DM+MODEM+ADB
3. Select OK on phone display
4. Connect micro UART cable
5. Click OK button
Testing availability. Be patient! Do NOT disconnect the phone!
Port "Z3X BOX Serial Port" (COM4 - 0x403, 0x11) is not responding.
Unable to unlock.
Finished at local time: [11.21.14 16:39:21]
WorkID: 3027825

**Chimera Tool** · 11-24-2014, 12:41

Dear kaledkureshi,

As I checked, it was finished after a few try.
So is it okay, or still get some error message?

Best Regards,
Chimera Team

Quote:

Originally Posted by kaledkureshi

Hello Team

I have tried many times by using UART RJ45 cable (Z3X) but always get error except one time only I was able to factory unlock an S4 Mini

here is the log, could you please help what is wrong here!

Chimera Mobile Phone Utility version: 4.74.1311 @ 2014-11-21

Printing phone history
Info 2014-11-21 18:05:03.000000 FINISHED

[Unlock phone started.]

Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-N900W8
Android Version: 4.4.2
Sales Code: VTR
PDA Version: N900W8VLUCNB7
Phone Version: N900W8VLUCNB7
CSC Version: N900W8OYACNB7
Product Code: SM-N900WZKEVTR
HIDSw Version: N900W8VLUCNB7/N900W8OYACNB7/N900W8VLUCNB7/N900W8VLUCNB7
Board Platform: MSM8974
Serial Number: RV8F30T69BY
Imei: 357740052411162
Unique Number: CMB00DXXXXXXXXX
Connections: AT,MTP
Battery Status: 4.02V (67%)

Unlocking...
1. Disconnect micro USB cable
2. On dial window enter *#0808# (or *#9090# or *#7284#) and set DM+MODEM+ADB
3. Select OK on phone display
4. Connect micro UART cable
5. Click OK button
Testing availability. Be patient! Do NOT disconnect the phone!
Port "Z3X BOX Serial Port" (COM4 - 0x403, 0x11) is not responding.
Unable to unlock.
Finished at local time: [11.21.14 16:39:21]
WorkID: 3027825

kaledkureshi · 11-24-2014, 15:08

No, each try I made result was same, always I get error Z3X BOX Serial Port is not responding

**Chimera Tool** · 11-24-2014, 16:32

Dear kaledkureshi,

Can you please try again once more?

If still not okay, we will refund your credits.

Best Regards,
Chimera Team

Quote:

Originally Posted by kaledkureshi

No, each try I made result was same, always I get error Z3X BOX Serial Port is not responding

kaledkureshi · 11-25-2014, 17:13

I tried another S5 and it worked on first try,got rooted and unlocked (work ID 3068048) while same phone and model and even same provider Videotron didn't get rooted thus never unlocked and always get same error "Z3X Box port is not responding"

Results are below

Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G900W8
Android Version: 4.4.2
Sales Code: VTR
PDA Version: G900W8VLU1ANH3
Phone Version: G900W8VLU1ANH3
CSC Version: G900W8OYA1ANH3
Board Platform: MSM8974
Serial Number: RV8XXXXXXXX
Imei: 3523XXXXXXXXXXXX
Battery Status: 3.82V (37%)

Unlocking...
1. Disconnect micro USB cable
2. On dial window enter *#0808# (or *#9090# or *#7284#) and set DM+MODEM+ADB
3. Select OK on phone display
4. Connect micro UART cable
5. Click OK button
Testing availability. Be patient! Do NOT disconnect the phone!
Port "Z3X BOX Serial Port" (COM4 - 0x403, 0x11) is not responding.
Unable to unlock.
Finished at local time: [11.25.14 11:05:10]
WorkID: 3070044

**Chimera Tool** · 11-25-2014, 17:35

Dear kaledkureshi,

Your message was forwarded to the related developing collegaue, please be patient until we get his feedback.

Best Regards,
Chimera Team

Quote:

Originally Posted by kaledkureshi

I tried another S5 and it worked on first try,got rooted and unlocked (work ID 3068048) while same phone and model and even same provider Videotron didn't get rooted thus never unlocked and always get same error "Z3X Box port is not responding"

Results are below

Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G900W8
Android Version: 4.4.2
Sales Code: VTR
PDA Version: G900W8VLU1ANH3
Phone Version: G900W8VLU1ANH3
CSC Version: G900W8OYA1ANH3
Board Platform: MSM8974
Serial Number: RV8XXXXXXXX
Imei: 3523XXXXXXXXXXXX
Battery Status: 3.82V (37%)

Unlocking...
1. Disconnect micro USB cable
2. On dial window enter *#0808# (or *#9090# or *#7284#) and set DM+MODEM+ADB
3. Select OK on phone display
4. Connect micro UART cable
5. Click OK button
Testing availability. Be patient! Do NOT disconnect the phone!
Port "Z3X BOX Serial Port" (COM4 - 0x403, 0x11) is not responding.
Unable to unlock.
Finished at local time: [11.25.14 11:05:10]
WorkID: 3070044

kaledkureshi · 11-26-2014, 16:42

I have used the same z3x box for another model and it worked fine.

Below is the log

Printing phone history
Root/Unroot 2014-11-26 15:24:50.000000 FINISHED
Info 2014-11-26 15:23:50.000000 FINISHED

[Unlock phone started.]

Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SGH-T599V
Android Version: 4.1.2
Sales Code: VTR
PDA Version: T599VVLAME3
Phone Version: T599VVLAME3
CSC Version: T599VYVLAME3
Product Code: SGH-T599DAAVTR
HIDSw Version: T599VVLAME3/T599VYVLAME3/T599VVLAME3/T599VVLAME3
Board Platform: MONTBLANC
Serial Number: R2XXXXXXXXX
Imei: 35643XXXXXXXXXX
Connections: AT,MTP,MTP
Battery Status: 4.04V (62%)
Network Type: GSM

Reading image...
Reading affected image.
Storing affected image.

Unlocking...
1. Disconnect micro USB cable
2. Connect micro UART cable
3. Click OK button
Testing availability. Be patient! Do NOT disconnect the phone!
Preparing MSL. Be patient! Do NOT disconnect the phone!
Processing.
Restart phone by using the phone's menu if it does not restart automatically!
If needed use unlock code "12345678".

Finished successfully.
Finished at local time: [11.26.14 10:31:36]
WorkID: 3084049

**Chimera Tool** · 11-26-2014, 16:56

Dear kaledkureshi,

Actually if there is fail for one model which type was successfully unlocked many times before that can be because of wrong firmware installed or many other small details.

Best Regards,
Chimera Team

Quote:

Originally Posted by kaledkureshi

I have used the same z3x box for another model and it worked fine.

Below is the log

Printing phone history
Root/Unroot 2014-11-26 15:24:50.000000 FINISHED
Info 2014-11-26 15:23:50.000000 FINISHED

[Unlock phone started.]

Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SGH-T599V
Android Version: 4.1.2
Sales Code: VTR
PDA Version: T599VVLAME3
Phone Version: T599VVLAME3
CSC Version: T599VYVLAME3
Product Code: SGH-T599DAAVTR
HIDSw Version: T599VVLAME3/T599VYVLAME3/T599VVLAME3/T599VVLAME3
Board Platform: MONTBLANC
Serial Number: R2XXXXXXXXX
Imei: 35643XXXXXXXXXX
Connections: AT,MTP,MTP
Battery Status: 4.04V (62%)
Network Type: GSM

Reading image...
Reading affected image.
Storing affected image.

Unlocking...
1. Disconnect micro USB cable
2. Connect micro UART cable
3. Click OK button
Testing availability. Be patient! Do NOT disconnect the phone!
Preparing MSL. Be patient! Do NOT disconnect the phone!
Processing.
Restart phone by using the phone's menu if it does not restart automatically!
If needed use unlock code "12345678".

Finished successfully.
Finished at local time: [11.26.14 10:31:36]
WorkID: 3084049

kaledkureshi · 11-27-2014, 03:31

But the Galaxy S5 was the brand new phone I just opened to unlock and the same model from same network I unlocked without any issue!!

**Chimera Tool** · 11-27-2014, 10:54

Dear kaledkureshi,

Problem is that by some reason phone does not answer.
MicroUart cable is needed that's okay, but you can try other boxes as well, not only Z3X but please make sure DM+Modem+ADB are enabled.

Best Regards,
Chimera Team

Quote:

Originally Posted by kaledkureshi

But the Galaxy S5 was the brand new phone I just opened to unlock and the same model from same network I unlocked without any issue!!

kaledkureshi · 11-27-2014, 14:52

ok, I will test some more models and get you results.

Appreciate for your prompt response.

kaledkureshi · 11-29-2014, 15:54

I tested another Samsung Alpha and this has 4.4.4

work IDs listed below, tried all 3 options and each try not succeed

3117103
3117121
3117128
3117132

**Chimera Tool** · 11-29-2014, 19:51

Can you send me your skype nick please and I will check it on your machine with help of TeamViewer.

Kind regards,
Chimera Team

kaledkureshi · 11-29-2014, 23:17

Tried Galaxy S5 on 4.4.2 and it rooted and unlocked

Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G900W8
Android Version: 4.4.2
Sales Code: KDO
PDA Version: G900W8VLU1ANF3
Phone Version: G900W8VLU1ANF3
CSC Version: G900W8OYA1ANF3
Board Platform: MSM8974
Serial Number: RVXXXXXXXXX
Imei: 35230XXXXXXXXXX
Battery Status: 4.07V (82%)
Network Type: GSM

Finished successfully.
Finished at local time: [11.29.14 16:46:30]
WorkID: 3127580

kaledkureshi · 11-29-2014, 23:26

Skype kaledkureshi1872

11-21-2014, 22:51	#1 (permalink)
kaledkureshi Freak Poster Join Date: Nov 2010 Location: Canada Posts: 424 Member: 1450247 Status: Offline Thanks Meter: 36	serial port not responding!! Hello Team I have tried many times by using UART RJ45 cable (Z3X) but always get error except one time only I was able to factory unlock an S4 Mini here is the log, could you please help what is wrong here! Chimera Mobile Phone Utility version: 4.74.1311 @ 2014-11-21 Printing phone history Info 2014-11-21 18:05:03.000000 FINISHED [Unlock phone started.] Gathering phone info... Collecting information. Be patient! Do NOT disconnect the phone! Model: SM-N900W8 Android Version: 4.4.2 Sales Code: VTR PDA Version: N900W8VLUCNB7 Phone Version: N900W8VLUCNB7 CSC Version: N900W8OYACNB7 Product Code: SM-N900WZKEVTR HIDSw Version: N900W8VLUCNB7/N900W8OYACNB7/N900W8VLUCNB7/N900W8VLUCNB7 Board Platform: MSM8974 Serial Number: RV8F30T69BY Imei: 357740052411162 Unique Number: CMB00DXXXXXXXXX Connections: AT,MTP Battery Status: 4.02V (67%) Unlocking... 1. Disconnect micro USB cable 2. On dial window enter #0808# (or #9090# or *#7284#) and set DM+MODEM+ADB 3. Select OK on phone display 4. Connect micro UART cable 5. Click OK button Testing availability. Be patient! Do NOT disconnect the phone! Port "Z3X BOX Serial Port" (COM4 - 0x403, 0x11) is not responding. Unable to unlock. Finished at local time: [11.21.14 16:39:21] WorkID: 3027825

11-24-2014, 15:08	#3 (permalink)
kaledkureshi Freak Poster Join Date: Nov 2010 Location: Canada Posts: 424 Member: 1450247 Status: Offline Thanks Meter: 36	No, each try I made result was same, always I get error Z3X BOX Serial Port is not responding

11-25-2014, 17:13	#5 (permalink)
kaledkureshi Freak Poster Join Date: Nov 2010 Location: Canada Posts: 424 Member: 1450247 Status: Offline Thanks Meter: 36	I tried another S5 and it worked on first try,got rooted and unlocked (work ID 3068048) while same phone and model and even same provider Videotron didn't get rooted thus never unlocked and always get same error "Z3X Box port is not responding" Results are below Gathering phone info... Collecting information. Be patient! Do NOT disconnect the phone! Model: SM-G900W8 Android Version: 4.4.2 Sales Code: VTR PDA Version: G900W8VLU1ANH3 Phone Version: G900W8VLU1ANH3 CSC Version: G900W8OYA1ANH3 Board Platform: MSM8974 Serial Number: RV8XXXXXXXX Imei: 3523XXXXXXXXXXXX Battery Status: 3.82V (37%) Unlocking... 1. Disconnect micro USB cable 2. On dial window enter #0808# (or #9090# or *#7284#) and set DM+MODEM+ADB 3. Select OK on phone display 4. Connect micro UART cable 5. Click OK button Testing availability. Be patient! Do NOT disconnect the phone! Port "Z3X BOX Serial Port" (COM4 - 0x403, 0x11) is not responding. Unable to unlock. Finished at local time: [11.25.14 11:05:10] WorkID: 3070044

11-26-2014, 16:42	#7 (permalink)
kaledkureshi Freak Poster Join Date: Nov 2010 Location: Canada Posts: 424 Member: 1450247 Status: Offline Thanks Meter: 36	I have used the same z3x box for another model and it worked fine. Below is the log Printing phone history Root/Unroot 2014-11-26 15:24:50.000000 FINISHED Info 2014-11-26 15:23:50.000000 FINISHED [Unlock phone started.] Gathering phone info... Collecting information. Be patient! Do NOT disconnect the phone! Model: SGH-T599V Android Version: 4.1.2 Sales Code: VTR PDA Version: T599VVLAME3 Phone Version: T599VVLAME3 CSC Version: T599VYVLAME3 Product Code: SGH-T599DAAVTR HIDSw Version: T599VVLAME3/T599VYVLAME3/T599VVLAME3/T599VVLAME3 Board Platform: MONTBLANC Serial Number: R2XXXXXXXXX Imei: 35643XXXXXXXXXX Connections: AT,MTP,MTP Battery Status: 4.04V (62%) Network Type: GSM Reading image... Reading affected image. Storing affected image. Unlocking... 1. Disconnect micro USB cable 2. Connect micro UART cable 3. Click OK button Testing availability. Be patient! Do NOT disconnect the phone! Preparing MSL. Be patient! Do NOT disconnect the phone! Processing. Restart phone by using the phone's menu if it does not restart automatically! If needed use unlock code "12345678". Finished successfully. Finished at local time: [11.26.14 10:31:36] WorkID: 3084049

11-27-2014, 03:31	#9 (permalink)
kaledkureshi Freak Poster Join Date: Nov 2010 Location: Canada Posts: 424 Member: 1450247 Status: Offline Thanks Meter: 36	But the Galaxy S5 was the brand new phone I just opened to unlock and the same model from same network I unlocked without any issue!!

11-27-2014, 14:52	#11 (permalink)
kaledkureshi Freak Poster Join Date: Nov 2010 Location: Canada Posts: 424 Member: 1450247 Status: Offline Thanks Meter: 36	ok, I will test some more models and get you results. Appreciate for your prompt response.

11-29-2014, 15:54	#12 (permalink)
kaledkureshi Freak Poster Join Date: Nov 2010 Location: Canada Posts: 424 Member: 1450247 Status: Offline Thanks Meter: 36	I tested another Samsung Alpha and this has 4.4.4 work IDs listed below, tried all 3 options and each try not succeed 3117103 3117121 3117128 3117132

11-29-2014, 19:51	#13 (permalink)
Chimera Tool Product Manager Join Date: Jul 2012 Location: EU Posts: 24,778 Member: 1787203 Status: Offline Thanks Meter: 23,746	Can you send me your skype nick please and I will check it on your machine with help of TeamViewer. Kind regards, Chimera Team

11-29-2014, 23:17	#14 (permalink)
kaledkureshi Freak Poster Join Date: Nov 2010 Location: Canada Posts: 424 Member: 1450247 Status: Offline Thanks Meter: 36	Tried Galaxy S5 on 4.4.2 and it rooted and unlocked Gathering phone info... Collecting information. Be patient! Do NOT disconnect the phone! Model: SM-G900W8 Android Version: 4.4.2 Sales Code: KDO PDA Version: G900W8VLU1ANF3 Phone Version: G900W8VLU1ANF3 CSC Version: G900W8OYA1ANF3 Board Platform: MSM8974 Serial Number: RVXXXXXXXXX Imei: 35230XXXXXXXXXX Battery Status: 4.07V (82%) Network Type: GSM Finished successfully. Finished at local time: [11.29.14 16:46:30] WorkID: 3127580

11-29-2014, 23:26	#15 (permalink)
kaledkureshi Freak Poster Join Date: Nov 2010 Location: Canada Posts: 424 Member: 1450247 Status: Offline Thanks Meter: 36	Skype kaledkureshi1872