SM-T365 4.4.4 Rooted - Protocol error. Unable to unlock. - GSM-Forum

chopwell20 · 03-15-2018, 20:18

Chimera Mobile Phone Utility version: 16.82.0734 @ 2018-03-15

Printing phone history

Unlock
15/03/2018
19:12:20

Unlock
15/03/2018
19:03:11

Reboot
15/03/2018
18:55:42

Unlock
15/03/2018
18:54:38

Reboot
15/03/2018
18:52:24

[Unlock phone started]

Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-T365
Sales Code: VOD
Country Code: UK
Timezone: Europe/London
Android Version: 4.4.4 [KTU84P]
Build Date: Thu Jan 29 16:04:10 KST 2015
PDA Version: T365XXU1AOA3 [january 2015, rev3]
Phone Version: T365XXU1BOJ5 [october 2015, rev5]
CSC Version: T365VOD1AOB1 [february 2015, rev1]
Product Code: SM-T365NNGAVOD
HIDSw Version: T365XXU1AOA3/T365VOD1AOB1/T365XXU1BOJ5/T365XXU1AOA3
Board Platform: MSM8226
Modem Platform: MSM8926
Serial Number: R52
Imei: 35521
Unique Number: C0000FC8CA28DC2
Connections: AT,MTP
Battery Status: 4.34V (100%)
Network Type: GSM
SIM Status: NETWORK_LOCKED
Knox Version: v30
Warranty Bit: 1
Data Encryption State: unencrypted

Checking root state...
Rooted.

Backing up partitions...
Partition #1 stored
Partition #2 stored
Partition #3 stored
Partition #4 stored

Unlocking...
Trying on SAMSUNG Mobile USB Serial Port (COM308)
Protocol error.
Trying on SAMSUNG Mobile USB Serial Port (COM308)
Protocol error.
Trying on SAMSUNG Mobile USB Serial Port (COM308)
Protocol error.
Unable to unlock.
Finished at local time: [03.15.18 19:13:42]
WorkID: 34851669

gcceleghg · 03-15-2018, 21:05

UNLOCK INSTRUCTIONS:
Micro-USB cable:
1. Phone must be powered on.
2. Type * # 0808 # and select 'DM + MODEM + ADB'.
3. Type * # 9090 # and choose USB (or 'DM / DUN over HSIC').
4. Reboot phone.
5. Connect USB cable, install drivers if needed.

If not unlocking, could be the problem comes from some security reason.

chopwell20 · 03-16-2018, 10:30

Quote:

Originally Posted by gcceleghg

UNLOCK INSTRUCTIONS:
Micro-USB cable:
1. Phone must be powered on.
2. Type * # 0808 # and select 'DM + MODEM + ADB'.
3. Type * # 9090 # and choose USB (or 'DM / DUN over HSIC').
4. Reboot phone.
5. Connect USB cable, install drivers if needed.

If not unlocking, could be the problem comes from some security reason.

thanks for quick response but this is not working i see these instructions on z3x too but after many attempts whatever you do still ask for code and chimera has failed to provide a solution in last 2 years. and i dont see much development or better than other boxes .

chopwell20 · 03-16-2018, 11:16

seriously Chimera needs to look into their customer services when there is alot of competition in tech.

apart from new issues arising like many old phone tab still not supported - cannot download old firmware from chimera server and few may be more picked by user..

well update i managed to fix it by flashing french 4.4.4 firmware and unlocked with chimera logs here

[Unlock phone started]

Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-T365
Sales Code: FTM
Country Code: France
Timezone: Europe/London
Android Version: 4.4.4 [KTU84P]
Build Date: Thu Jan 29 16:04:10 KST 2015
PDA Version: T365XXU1AOA3 [january 2015, rev3]
Phone Version: T365XXU1AOA1 [january 2015, rev1]
CSC Version: T365FTM1AOB1 [february 2015, rev1]
Product Code: SM-T365NNGAVOD
HIDSw Version: T365XXU1AOA3/T365FTM1AOB1/T365XXU1AOA1/T365XXU1AOA3
Board Platform: MSM8226
Modem Platform: MSM8926
Serial Number: R52H
Imei: 355
Unique Number: C0000FC8CA28DC2
Connections: AT,MTP
Battery Status: 4.33V (100%)
Network Type: GSM
SIM Status: NETWORK_LOCKED
Knox Version: v30
Warranty Bit: 1
Data Encryption State: unencrypted

Checking root state...
Not rooted.
There is no backup, because there is no root access.

Unlocking...
Appropriate serial port is not available.
1. On dial window enter *#0808# or *#9090# or *#7284#
2. Select DM+MODEM+ADB
3. Tap OK on phone display
4. Wait a few seconds until the diag port is initialized.
5. Click OK button
Trying on SAMSUNG Mobile USB Serial Port (COM308)
Unlocked.

Finished successfully.
Finished at local time: [03.16.18 10:13:12]
WorkID: 34873500

Shensohau · 03-16-2018, 11:53

Hi, thanks for your feedback sir... sorry for inconvinience... soon you will see, really great news... ;-)

Best Regards
Shensohau

techmania97 · 06-08-2018, 21:59

Chimera Version Mobile Phone Utility : 17.65.1100 @ 2018-06-08

Printing phone history

Unlock
08/06/2018
20:26:07

Info
08/06/2018
20:11:16

Unlock
08/06/2018
20:09:28

Unlock
08/06/2018
19:54:00

Unlock
08/06/2018
19:40:43

[Read codes started]

Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-T365
Sales Code: XEF
Country Code: France
Timezone: America/Guadeloupe
Android Version: 5.1.1 [LMY47X] [SDK 22]
Build Date: Wed Oct 25 19:19:58 KST 2017
PDA Version: T365XXU1BQJ1 [october 2017, rev1]
Phone Version: T365XXU1BOJ5 [october 2015, rev5]
CSC Version: T365XEF1BQJ1 [october 2017, rev1]
Product Code: SM-T365NNGAFTM
HIDSw Version: T365XXU1BQJ1/T365XEF1BQJ1/T365XXU1BOJ5/T365XXU1BQJ1
Board Platform: MSM8226
Modem Platform: MSM8926
Serial Number: R52G31ZEK1R
Imei: 355217060862753
Unique Number: C160451A418D022
Connections: AT,MTP
Battery Status: 4.07V (93%)
Network Type: GSM
SIM Status: ABSENT
Knox Version: v30
Warranty Bit: 1
Security Patch: 2017-08-01
Data Encryption State: unencrypted

Preparing...
Restarting phone.
Waiting for ADB connection. Be patient! Do NOT disconnect the phone!
Restarting phone.
Waiting for ADB connection. Be patient! Do NOT disconnect the phone!
The phone will restart in upload mode, this is normal operation, do not worry!
Switching to upload mode. Be patient! Do NOT disconnect the phone!
Be patient! Trying another method.

Waiting for upload interface...
Waiting for upload interface. Be patient! Do NOT disconnect the phone!
Upload interface: SAMSUNG Mobile USB Modem (COM14)

Reading data...
Reading data is in progress. Be patient! Do NOT disconnect the phone!

Communicating with the server...
The phone can be unplug now.
Waiting for server response...
This operation costed 59 credits.
Nouveau solde : -49

Freeze Code: 6070xxxxx
Network Lock: 6136xxxx
Subset Lock: 0000xxxx
SP Lock: 00000000
CP Lock: 00000000

Finished successfully.
Finished at local time: [06.08.18 17:31:01]
WorkID: 39024062

03-15-2018, 20:18	#1 (permalink)
chopwell20 Freak Poster Join Date: Dec 2012 Location: Earth Posts: 360 Member: 1852580 Status: Offline Thanks Meter: 74	SM-T365 4.4.4 Rooted - Protocol error. Unable to unlock. Chimera Mobile Phone Utility version: 16.82.0734 @ 2018-03-15 Printing phone history Unlock 15/03/2018 19:12:20 Unlock 15/03/2018 19:03:11 Reboot 15/03/2018 18:55:42 Unlock 15/03/2018 18:54:38 Reboot 15/03/2018 18:52:24 [Unlock phone started] Gathering phone info... Collecting information. Be patient! Do NOT disconnect the phone! Model: SM-T365 Sales Code: VOD Country Code: UK Timezone: Europe/London Android Version: 4.4.4 [KTU84P] Build Date: Thu Jan 29 16:04:10 KST 2015 PDA Version: T365XXU1AOA3 [january 2015, rev3] Phone Version: T365XXU1BOJ5 [october 2015, rev5] CSC Version: T365VOD1AOB1 [february 2015, rev1] Product Code: SM-T365NNGAVOD HIDSw Version: T365XXU1AOA3/T365VOD1AOB1/T365XXU1BOJ5/T365XXU1AOA3 Board Platform: MSM8226 Modem Platform: MSM8926 Serial Number: R52 Imei: 35521 Unique Number: C0000FC8CA28DC2 Connections: AT,MTP Battery Status: 4.34V (100%) Network Type: GSM SIM Status: NETWORK_LOCKED Knox Version: v30 Warranty Bit: 1 Data Encryption State: unencrypted Checking root state... Rooted. Backing up partitions... Partition #1 stored Partition #2 stored Partition #3 stored Partition #4 stored Unlocking... Trying on SAMSUNG Mobile USB Serial Port (COM308) Protocol error. Trying on SAMSUNG Mobile USB Serial Port (COM308) Protocol error. Trying on SAMSUNG Mobile USB Serial Port (COM308) Protocol error. Unable to unlock. Finished at local time: [03.15.18 19:13:42] WorkID: 34851669

03-15-2018, 21:05	#2 (permalink)
gcceleghg No Life Poster Join Date: Jun 2012 Location: Arg Posts: 4,913 Member: 1766567 Status: Offline Thanks Meter: 1,788	UNLOCK INSTRUCTIONS: Micro-USB cable: 1. Phone must be powered on. 2. Type * # 0808 # and select 'DM + MODEM + ADB'. 3. Type * # 9090 # and choose USB (or 'DM / DUN over HSIC'). 4. Reboot phone. 5. Connect USB cable, install drivers if needed. If not unlocking, could be the problem comes from some security reason.

03-16-2018, 11:16	#4 (permalink)
chopwell20 Freak Poster Join Date: Dec 2012 Location: Earth Posts: 360 Member: 1852580 Status: Offline Thanks Meter: 74	seriously Chimera needs to look into their customer services when there is alot of competition in tech. apart from new issues arising like many old phone tab still not supported - cannot download old firmware from chimera server and few may be more picked by user.. well update i managed to fix it by flashing french 4.4.4 firmware and unlocked with chimera logs here [Unlock phone started] Gathering phone info... Collecting information. Be patient! Do NOT disconnect the phone! Model: SM-T365 Sales Code: FTM Country Code: France Timezone: Europe/London Android Version: 4.4.4 [KTU84P] Build Date: Thu Jan 29 16:04:10 KST 2015 PDA Version: T365XXU1AOA3 [january 2015, rev3] Phone Version: T365XXU1AOA1 [january 2015, rev1] CSC Version: T365FTM1AOB1 [february 2015, rev1] Product Code: SM-T365NNGAVOD HIDSw Version: T365XXU1AOA3/T365FTM1AOB1/T365XXU1AOA1/T365XXU1AOA3 Board Platform: MSM8226 Modem Platform: MSM8926 Serial Number: R52H Imei: 355 Unique Number: C0000FC8CA28DC2 Connections: AT,MTP Battery Status: 4.33V (100%) Network Type: GSM SIM Status: NETWORK_LOCKED Knox Version: v30 Warranty Bit: 1 Data Encryption State: unencrypted Checking root state... Not rooted. There is no backup, because there is no root access. Unlocking... Appropriate serial port is not available. 1. On dial window enter #0808# or #9090# or *#7284# 2. Select DM+MODEM+ADB 3. Tap OK on phone display 4. Wait a few seconds until the diag port is initialized. 5. Click OK button Trying on SAMSUNG Mobile USB Serial Port (COM308) Unlocked. Finished successfully. Finished at local time: [03.16.18 10:13:12] WorkID: 34873500

03-16-2018, 11:53	#5 (permalink)
Shensohau No Life Poster Join Date: Aug 2010 Location: Inside Logic Age: 37 Posts: 5,882 Member: 1377783 Status: Offline Sonork: 100.1611724 Thanks Meter: 3,336	Hi, thanks for your feedback sir... sorry for inconvinience... soon you will see, really great news... ;-) Best Regards Shensohau

06-08-2018, 21:59	#6 (permalink)
techmania97 Freak Poster Join Date: Feb 2015 Location: guyane francaise Posts: 147 Member: 2351647 Status: Offline Thanks Meter: 37	Chimera Version Mobile Phone Utility : 17.65.1100 @ 2018-06-08 Printing phone history Unlock 08/06/2018 20:26:07 Info 08/06/2018 20:11:16 Unlock 08/06/2018 20:09:28 Unlock 08/06/2018 19:54:00 Unlock 08/06/2018 19:40:43 [Read codes started] Gathering phone info... Collecting information. Be patient! Do NOT disconnect the phone! Model: SM-T365 Sales Code: XEF Country Code: France Timezone: America/Guadeloupe Android Version: 5.1.1 [LMY47X] [SDK 22] Build Date: Wed Oct 25 19:19:58 KST 2017 PDA Version: T365XXU1BQJ1 [october 2017, rev1] Phone Version: T365XXU1BOJ5 [october 2015, rev5] CSC Version: T365XEF1BQJ1 [october 2017, rev1] Product Code: SM-T365NNGAFTM HIDSw Version: T365XXU1BQJ1/T365XEF1BQJ1/T365XXU1BOJ5/T365XXU1BQJ1 Board Platform: MSM8226 Modem Platform: MSM8926 Serial Number: R52G31ZEK1R Imei: 355217060862753 Unique Number: C160451A418D022 Connections: AT,MTP Battery Status: 4.07V (93%) Network Type: GSM SIM Status: ABSENT Knox Version: v30 Warranty Bit: 1 Security Patch: 2017-08-01 Data Encryption State: unencrypted Preparing... Restarting phone. Waiting for ADB connection. Be patient! Do NOT disconnect the phone! Restarting phone. Waiting for ADB connection. Be patient! Do NOT disconnect the phone! The phone will restart in upload mode, this is normal operation, do not worry! Switching to upload mode. Be patient! Do NOT disconnect the phone! Be patient! Trying another method. Waiting for upload interface... Waiting for upload interface. Be patient! Do NOT disconnect the phone! Upload interface: SAMSUNG Mobile USB Modem (COM14) Reading data... Reading data is in progress. Be patient! Do NOT disconnect the phone! Communicating with the server... The phone can be unplug now. Waiting for server response... This operation costed 59 credits. Nouveau solde : -49 Freeze Code: 6070xxxxx Network Lock: 6136xxxx Subset Lock: 0000xxxx SP Lock: 00000000 CP Lock: 00000000 Finished successfully. Finished at local time: [06.08.18 17:31:01] WorkID: 39024062