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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Smart-Clip 2


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Old 11-24-2016, 17:23   #1 (permalink)
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Unhappy ZTE NX406E Unlock Fail


Hi guys.
I need to unlock a ZTE NX406E but it always fails.
Can you please help me?

Her the logs:

Qualcom Log
Code:
Smart-Clip 2 v.1.21.01
104016647 Smart-Clip 2 dongle 1.21, Initializing...OK
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Activated
--------- 2016-11-24 11:37:40 ---------
Smart-Clip 2 1.21.01 Qcom: Get unlock codes
USB Diagnostics Port (COM44), Provider: Corporation_z, Driver ver.: 2.2.0.3, Date: 01/09/2013, USB\VID_19D2&PID_FFAE&REV_????&MI_00
Firmware: NX406E_Z23_ES_JSONK1HD10H110
Date: Apr 23 2015 08:26:22, Dec 02 2014 04:00:00, EAAAANUZ
Software IMEI: 863396026187219
Bluetooth address: 92A544A355D8
Reading unlock codes...File I/O operation failed: 51436F6F
--------- 2016-11-24 11:37:55 ---------
Smart-Clip 2 1.21.01 Qcom: Direct unlock
USB Diagnostics Port (COM44), Provider: Corporation_z, Driver ver.: 2.2.0.3, Date: 01/09/2013, USB\VID_19D2&PID_FFAE&REV_????&MI_00
Firmware: NX406E_Z23_ES_JSONK1HD10H110
Date: Apr 23 2015 08:26:22, Dec 02 2014 04:00:00, EAAAANUZ
Software IMEI: 863396026187219
Bluetooth address: 92A544A355D8
Unlocking phone...File I/O operation failed: 51436F6F


ADB Log
Code:
Smart-Clip 2 v.1.21.01
104016647 Smart-Clip 2 dongle 1.21, Initializing...OK
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Activated
--------- 2016-11-24 12:08:38 ---------
Smart-Clip 2 1.21.01 ADB: Get unlock codes
* daemon not running. starting it now *
* daemon started successfully *
^ Android Sooner Single ADB Interface
Version: Linux version 3.10.28-gc52dac7-00421-g1e856eb (nubia@swlab-1t189) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Wed Apr 22 17:34:06 CST 2015
Phone model: zte NX406E
Android 4.4.4; Firmware: KTU84P; Date: 2015年 04月 22日 星期三 17:22:24 CST
Version: NX406E_VE_V1.01
Baseband Firmware: NX406E_Z23_ES_JSONK1HD10H110
Baseband Processor: Qualcomm Technologies, Inc MSM8916
Unable to read codes for this phone model. Do you want to perform direct unlock instead? [YES]
Reconnect phone and try again
--------- 2016-11-24 12:10:01 ---------
Smart-Clip 2 1.21.01 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
^ Android Sooner Single ADB Interface
Version: Linux version 3.10.28-gc52dac7-00421-g1e856eb (nubia@swlab-1t189) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Wed Apr 22 17:34:06 CST 2015
Phone model: zte NX406E
Android 4.4.4; Firmware: KTU84P; Date: 2015年 04月 22日 星期三 17:22:24 CST
Version: NX406E_VE_V1.01
Baseband Firmware: NX406E_Z23_ES_JSONK1HD10H110
Baseband Processor: Qualcomm Technologies, Inc MSM8916
Preparing.............Error 00000802:DEAD
Please help me.
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Old 11-24-2016, 17:58   #2 (permalink)
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@ dislorth,

ZTE Nx406e phone model is currently supported for the Repair IMEI operation, only.

Best Regards
GSMServer team



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