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Go Back   GSM-Forum > Product Support Sections > Special Solutions / Services / WebShop > GPGIndustries Support section > Distributed Devices by GPG > GCPro Key

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Old 12-03-2018, 08:36   #4036 (permalink)
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@Bscaine
Hello
Do not try more please contact us on skype we will fix it via team viewer.
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Old 12-03-2018, 19:23   #4037 (permalink)
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Using 1.26
Checking GCPro Card Details...
Reader := Alcor Micro USB Smart Card Reader 0
session fail Card Locked..
session fail Card Locked..
Fail to start session with card...
Checking server connection...
GCPro SN GC3196FDCB
Card OsVer 0003
Fail getactivation Card Locked..
Card Lock Reason := FcLBDQAxCAOwlRAFmjwJ1+4/UnWytRLUWEdpfxXhfmzuQuetq41kUz80ae5hiOMYlh4=
CARD UUID:= 0636899573C6EAAD3D83BCE37E4EBDC0BD004F21
Card crypto verify ok..
Please check your internet connection...Connect Rejected (or failed for some other reason)
Server Reply Error := ERR_CARD_Already_Updated.
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...03-12-2018-13-22-25 Using 1.26

this got locked. please fix it. I don't have any software like usbredirector. I deleted the one I had.

please advise.
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Old 12-04-2018, 09:12   #4038 (permalink)
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@tariqkayani
Hello
Please use UPDATE GCPro in update tool and issue will be solved.
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Old 12-04-2018, 17:44   #4039 (permalink)
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not able tu unlock my card, was working perfect, now just show card lock already tried to unlock but fail.


Using 1.26
Checking server connection...
Server access ok..
Reader := Alcor Micro USB Smart Card Reader 0
Making sure card is locked or not..
session fail Card Locked..
Fail cardos Card Locked..
Fail to get card os read details...
Reading Details..
Card Lock Reason := FcLJDQAxCASwlgZEOJ4DbPovKVrZE/m56mZAroQN6xKB1YNRM3pX549FynHrYvgiwQc=
This GCPro is not Allowed to UPDATE or Register, Contact reseller..
GCPro SN := GC37B2B38F
Fail at unlock card please contact support...
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...04-12-2018-10-42-13 Using 1.26
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Old 12-04-2018, 18:34   #4040 (permalink)
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@matt2107863
Hello
Please use UPDATE GCPro not Unlock in update tool and issue will be solved.
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Old 12-04-2018, 21:54   #4041 (permalink)
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done!!! thanks, its working perfect now.
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Old 12-05-2018, 16:14   #4042 (permalink)
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Using 1.26
Checking server connection...
Server access ok..
Reader := Generic EMV Smartcard Reader 0
Making sure card is locked or not..
session fail Card Locked..
Fail cardos Card Locked..
Fail to get card os read details...
Reading Details..
Card Lock Reason := Fci5EcAwCATAlgDJPOGhE/2XZHs2W1ZYVujOMStS4p7uIfbgHn86EfBfx1L5YpnoOFl4AQ==
This GCPro is not Allowed to UPDATE or Register, Contact reseller..
GCPro SN := GC03298030
Fail at unlock card please contact support...
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...04-12-2018-14-19-43 Using 1.26
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Old 12-05-2018, 16:35   #4043 (permalink)
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@kikiperez
Hello
Please use UPDATE GCPro not Unlock in update tool and issue will be solved.
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Old 12-06-2018, 09:39   #4044 (permalink)
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My card says Please check your internet connection...104?
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Old 12-06-2018, 10:08   #4045 (permalink)
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@tyking5
Hello
Please read this GCPRO fail to check server
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Old 12-06-2018, 15:37   #4046 (permalink)
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Question Please Help US

Quote:
Originally Posted by stanner_austin View Post
@Bscaine
Hello
You have bricked dongle in half update with latest update68Fixed from support.
Then you re install or used older setup68 so you get No server certificate.
I have allowed your card to update one more time..
Please make sure you use UPDATE68Fixed from support to update GCPro no any other version.

@kabo tel
Hello
Please use UPDATE GCPro in update tool and issue will be solved.
our GCPro Dongle have same problem that you'r blocked our dongle
and now we have update the GCPro but it didn't work until now
now upload our log so please help us to solve problem. to make GCPro work again

Code:
Read GCPro Details
Using 1.26
Reader := Alcor Micro USB Smart Card Reader 0
GCPro found...
session fail Card Locked..
Fail cardos Card Locked..
Fail to get card os read details...
Job finish 
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...06-12-2018-17-14-32 Using 1.26
Code:
Update GCPro
Using 1.26
Checking GCPro Card Details...
Reader := Alcor Micro USB Smart Card Reader 0
session fail Card Locked..
Fail cardos Card Locked..
Fail to get card os read details...
Checking server connection...
GCPro SN GCF1FF4509
Card OsVer  0003
Fail getactivation Card Locked..
Card Lock Reason :=  czR1MsEHHR2dzKEsUzMXN1NHV1NzUxMnUwMLY0cA
Please UnLock GCPro First...
Job finish 
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...06-12-2018-17-31-39 Using 1.26
Code:
Register GCPro
Using 1.26
Reader := Alcor Micro USB Smart Card Reader 0
session fail Card Locked..
Fail cardos Card Locked..
Fail to get card os read details...
Job finish 
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...06-12-2018-17-32-42 Using 1.26
Code:
Unlock GCPro
Using 1.26
Checking server connection...
Server access ok..
Reader := Alcor Micro USB Smart Card Reader 0
Making sure card is locked or not..
session fail Card Locked..
Fail cardos Card Locked..
Fail to get card os read details...
Reading Details..
Card Lock Reason :=  M3YxcsYHjY2M3KAsFwsLI0NTM1NLAzdHYxdzFxcA
This GCPro is not Allowed to UPDATE or Register, Contact reseller..
GCPro SN := GCF1FF4509
Fail at unlock card please contact support...
Job finish 
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...06-12-2018-17-34-05 Using 1.26
Code:
Check Replacement GCPro
Using 1.26
Reader := Alcor Micro USB Smart Card Reader 0
CARD UUID:= 070243955FF9D387C322D554693521201FDAD601
1
Job finish 
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...06-12-2018-17-34-53 Using 1.26
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Old 12-06-2018, 16:11   #4047 (permalink)
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@ana_ye
Hello
Quote:
Card Lock Reason := M3YxcsYHjY2M3KAsFwsLI0NTM1NLAzdHYxdzFxcA
Its say your card is locked due to spy tool.. if you think this is error please find logs and contact us at skype we will help you.
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The Following User Says Thank You to stanner_austin For This Useful Post:
Old 12-06-2018, 16:54   #4048 (permalink)
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Quote:
Originally Posted by stanner_austin View Post
@ana_ye
Hello

Its say your card is locked due to spy tool.. if you think this is error please find logs and contact us at skype we will help you.

what logs do you mean ?
because i have been format my laptop after problem happend and problem not solve.
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Old 12-06-2018, 23:41   #4049 (permalink)
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Using 1.26
Checking GCPro Card Details...
Reader := Alcor Micro USB Smart Card Reader 0
session fail Card Locked..
session fail Card Locked..
Fail to start session with card...
Checking server connection...
GCPro SN GC09E95711
Card OsVer 0003
Fail getactivation Card Locked..
Card Lock Reason := FcLBEcAgDAOwlTAtif3EkOw/Uq8nIcJVkgFZw8d5g+Sa3FtmViDGL3G7V/sVqGL28wE=
CARD UUID:= 074655958A1D300F6540528D165F1C28CE8D908F
Card crypto verify ok..
Server Reply Error := ERR_CARD_Already_Updated.
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...06-12-2018-17-41-06 Using 1.26
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Old 12-06-2018, 23:51   #4050 (permalink)
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Server access ok..
Reader := Alcor Micro USB Smart Card Reader 0
Making sure card is locked or not..
session fail Card Locked..
Fail cardos Card Locked..
Fail to get card os read details...
Reading Details..
Card Lock Reason := FcLBEcAwCAOwlQKtDX4mBPYfqdeTxrKWosFpdJeXdg7ngPdtjJ TM+Inush0w58Xjpg8=
This GCPro is not Allowed to UPDATE or Register, Contact reseller..
GCPro SN := GC09E95711
Fail at unlock card please contact support...
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...06-12-2018-17-51-10 Using 1.26
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