Gsmfastest refund my money, you not correct

[petiwiw]

After ask you several times to cancel order 426184 Submited On : 2016/05/30 20:21:31 Because term is 25 days and after 35 days customer take his phone yesterday i resive mail:

"GsmFastest.com" ([email protected])
07.07.2016 14:28
[email protected]
Dear magdavuza

Your order for UK Orange/T-Mobile/EE - iPhone 3G/3GS/4/4S/5/5s/5c/6/6+ Premium Slow - 359316064176339 has processing failure .
Reason : xxx/delayed ,refuned

Amount Refunded To Your GsmFastest Account :- 68

After 10 hour i resive another email:

"GsmFastest.com" ([email protected])
08.07.2016 00:03
[email protected]

Dear magdavuza

Your unlock code for your mobile phone IMEI : 359316064176339 has successfully been calculated.

=================================
Unlock code : unlocked
=================================
Orders details
Order ID : 426184
Service Name : UK Orange/T-Mobile/EE - iPhone 3G/3GS/4/4S/5/5s/5c/6/6+ Premium Slow
Credit : 68

Refund my money, you not correct, term to unlock is 25 days not 39 !!!

[gsmfastest]

iphone unlcok terms already clear can be delay but if any delay u can ask on web top we mention email [email protected] and in each email we mentiond that u can ask support online team or skype if any delay for cancelation or any issue after done we cannot cancel


GsmFastest.com" ([email protected]) this email we are not monitoring

[petiwiw]

This is not fear from you! First cancel my order and refund and afer ten hour charge my money and say phone unlocked i dont have this phone becouse you are verry slow, say max25 days but unlock after 39 days, my client take his phone from and now from where to get my money.. Im verry Disappointed from you...

[gsmfastest]

Originally Posted by petiwiw

This is not fear from you! First cancel my order and refund and afer ten hour charge my money and say phone unlocked i dont have this phone becouse you are verry slow, say max25 days but unlock after 39 days, my client take his phone from and now from where to get my money.. Im verry Disappointed from you...

we refund on our behalf but suplier not accept he said now phone is unlock cannot cancel so if u can coperate of other can be refund from my pocket

[petiwiw]

Unlocking after the specified date is not business! You told the phone will be done in 25 days, my client waited this time and than he took it back and gone away! Now I want my money back from you! Nothing personal, it's business! You have to be correct!


Sent from my iPhone using Tapatalk

[gsmsalman]

Originally Posted by petiwiw

Unlocking after the specified date is not business! You told the phone will be done in 25 days, my client waited this time and than he took it back and gone away! Now I want my money back from you! Nothing personal, it's business! You have to be correct!


Sent from my iPhone using Tapatalk

if ur customer giving u issue where u contact with support team for delay stop process lke that ?