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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > HUA Team Products > HUA Box


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Old 05-24-2018, 12:54   #1 (permalink)
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Runtime error 13


Runtime error 13 only when i add simreader on usb hub.

Tryed different simreader.

i have various tools with simreader, for make hua working, i have first to remove others tools simreader from usb hub.

With the same sim, infinity launch even when all simcardreaders are connected.

Please make hua working when all readers are connected at the same time, thanks.

https://mega.nz/#!PQoVTRaa!y3SHSX2If...02oSqVF8ZUK3UU
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Old 05-24-2018, 14:09   #2 (permalink)
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We dont have report about this problem?!! What is your windows?
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Old 05-24-2018, 14:51   #3 (permalink)
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Now there is my report with video.
infinity work with any other dongle connected.

Windows 10 64bit

br
Leeno
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Old 05-24-2018, 15:12   #4 (permalink)
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Quote:
windows 10 64bit
problem is just for windows 10 and fixed soon.
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Old 06-13-2018, 20:43   #5 (permalink)
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not fixed in latest version,
i can't connect infinity/hua dongle and uart box at the same time
i hope in soon fix
thanks
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Old 06-13-2018, 20:51   #6 (permalink)
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download this tool and install on pc
https://t.me/huateam/12233
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Old 06-13-2018, 20:57   #7 (permalink)
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Quote:
Originally Posted by Hua Supporter View Post
download this tool and install on pc
https://t.me/huateam/12233
Installed it, still error runtime 13
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Old 06-13-2018, 21:09   #8 (permalink)
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we dont have other solution.
change windows
http://forum.gsmhosting.com/vbb/f930...match-2412185/
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Old 06-13-2018, 21:26   #9 (permalink)
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fixed error runtime 13 with

regsvr32 -u msxml6.dll

and reinstalling hua

Non no error but smartcard not found if 2 dongles connected
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Old 06-14-2018, 08:43   #10 (permalink)
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if i buy hua smartcard, have the same problem?
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Old 06-16-2018, 09:26   #11 (permalink)
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i think this is smart card reader problem....buy new card reader..
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Old 06-16-2018, 09:52   #12 (permalink)
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i tried those readers
aniway infinity and other activated sw on this smartcard working always

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Old 06-16-2018, 11:20   #13 (permalink)
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http://forum.gsmhosting.com/vbb/f930...loved-2412185/
Problem was pc user.
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Old 06-16-2018, 11:54   #14 (permalink)
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Quote:
Originally Posted by Hua Supporter View Post
in wich post is writed problem is pc user?

in the same smartcard is activated infinity and other tools. Only hua give this error, please check video in first post.

i done all tryes

removed dll in syswow, restarted, reinstalled hua

changed sdreader, even buyed new pcs
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Old 06-16-2018, 12:59   #15 (permalink)
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SORRY.WE DONT HAVE OTHER SOLUTION
-WINDOWS
-WIN LANGUAGE
-BAD INSTALL
-FIX TOOL
-CONFLIT WITH OTHER PRODUCTS
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