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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > HUA Team Products > HUA Box

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Old 11-14-2015, 13:41   #1 (permalink)
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read here if have smart card not found after activation on infinity(FINAL SOLUTION)


old solution
Please read here if have smart card not found after buy activation

New solution:
-open dongle manager and check hua active
-open dongle manager and use update firmware
-remove all smart card products
-unistall smart card drivers and install http://server1.infinity-box.com/down...Fetian_FT2K.7z
OR OTHER DRIVERS
http://www.infinity-best.com/support.php

Last edited by Hua Supporter; 11-15-2015 at 23:40.
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Old 11-16-2015, 05:18   #2 (permalink)
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where is infinity best smartcard suitable driver???
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Old 11-16-2015, 07:49   #3 (permalink)
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BB5 Easy Service Tool [BEST] - Support
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Old 11-17-2015, 11:28   #4 (permalink)
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Quote:
Originally Posted by shivapradhan0 View Post
where is infinity best smartcard suitable driver???
Infinity BEST and Hua should works with the same drivers.
If you have Infinity BEST intalled and working well - this means you do not need to install drivers again.
If you will have any problem - post here probleem details.
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Old 11-17-2015, 18:03   #5 (permalink)
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plz send me dongle manger
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Old 11-17-2015, 18:32   #6 (permalink)
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plz send me dongle manger
http://server1.infinity-box.com/down...r.rar&rnd=2815
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Old 11-17-2015, 22:23   #7 (permalink)
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I can not open module hua tools already set
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Old 11-17-2015, 22:43   #8 (permalink)
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I can not open module hua tools already set
share full report here please
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Old 12-07-2015, 11:01   #9 (permalink)
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DongleManager [Infinity-Box] v1.59 [12/7/2015 5:00:41 PM]
PC HWID: 40A4C768B7C6F306C0509656B31F1CBF
Box/Dongle searching...
Box/Dongle found: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 01086B7B24881292
Box/Dongle Serial No (S/N): FDBB6B7B
Firmware version: 0122.02
"UK edition" status: Off
Last launched Application: 0000 v.0000
Active modules:
- 03: [BEST] v.0122
- 0E: hua
Online Service Account: Infinity-Box - Online Service
- Username: 03FDBB6B7B
- Password: YJTDhsio
my best working well.hua dongle dongle not found
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Old 12-07-2015, 11:46   #10 (permalink)
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Quote:
DongleManager [Infinity-Box] v1.59 [12/7/2015 5:00:41 PM]
PC HWID: 40A4C768B7C6F306C0509656B31F1CBF
Box/Dongle searching...
Box/Dongle found: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 01086B7B24881292
Box/Dongle Serial No (S/N): FDBB6B7B
Firmware version: 0122.02
"UK edition" status: Off
Last launched Application: 0000 v.0000
Active modules:
- 03: [BEST] v.0122
- 0E: hua
Online Service Account: Infinity-Box - Online Service
- Username: 03FDBB6B7B
- Password: YJTDhsio
my best working well.hua dongle dongle not found
(this problem is for smartcard driver)
open dongle manager
press update
unistall smartcard driver
install this smartcard drivers step by step
read here if have smart card not found after activation on infinity(FINAL SOLUTION)
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Old 12-07-2015, 12:53   #11 (permalink)
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work on win xp.not detect on win 7 64 bit.BEST work good
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Old 12-07-2015, 13:01   #12 (permalink)
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work on win xp.not detect on win 7 64 bit.BEST work good
you can fix this problem with change driver only
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Old 12-07-2015, 21:12   #13 (permalink)
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hi friend help help
card S/N: A2A0C277


DongleManager [Infinity-Box] v1.61 [07/12/2015 02:56:46 p.m.]
PC HWID: 2E5984F7557BC8447DCF8BA79CABDE91
Card-Reader: USB CCID Smart Card Reader 0
HWID: 0002C27700001942
Type: inf S/N: A2A0C277 Version: 0118.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Error upgrading applets:
Card returned error - 6982 at 9341/14542
Disconnected
Box/Dongle type selected: inf
---------- Process started: 07/12/2015 02:59:32 p.m. ----------
DongleManager [Infinity-Box] v1.61 [07/12/2015 02:59:32 p.m.]
PC HWID: 2E5984F7557BC8447DCF8BA79CABDE91
Card-Reader: USB CCID Smart Card Reader 0
HWID: 0002C27700001942
Type: inf S/N: A2A0C277 Version: 0118.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to [email protected]
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Old 12-07-2015, 22:22   #14 (permalink)
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contact to infinity team for check or use the last dongle manager version
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Old 12-07-2015, 22:45   #15 (permalink)
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FRIEND CARD NOT RECOGNIZED


DongleManager [Infinity-Box] v1.61 [07/12/2015 03:53:49 p.m.]
PC HWID: 2E5984F7557BC8447DCF8BA79CABDE91
Box/Dongle searching...
Card-Reader: USB CCID Smart Card Reader 0
HWID: 0002C27700001942
Box/Dongle is not found
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