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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > xtc2cliP

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Old 03-28-2017, 23:03   #1 (permalink)
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[HELP] HTC One M9 Stuck in Fastboot Mode


Hello,

I have an HTC One M9 (SPRINT) here that is stuck in fastboot mode. Phone will not power on to normal OS, it just boots to fastboot mode where I can select "Reboot to Bootloader" etc....

I am trying to flash stock firmware back to this phone to see if I can get it back to a working state. The phone is currently LOCKED and S-ON. I can't flash the firmware file because the phone is S-ON.

I tried to S-OFF the phone with the DIRECT MODE - WRITE SECURITY METHOD but I just get error.

Sending oem writesecureflag 0
... FAILunknown command
FAILED (remote: unknown command)
Execution time is 12(ms)
Operation finished

This keeps failing and Idk how to S-OFF phone like this in this sate where it wont fully boot. Is this MOBO DAMAGE?

Can anyone help me? I also try to READ INFO and get this error.


Reading information...
Using Fastboot mode...
Reading common information
(bootloader) version:0.5
(bootloader) variant:MTP eMMC
(bootloader) secure:yes
(bootloader) version-baseband:
(bootloader) version-bootloader:
(bootloader) max-download-size: 0x20000000
(bootloader) partition-type:cache:ext4
(bootloader) partition-size:cache: 0x14000000
(bootloader) partition-type:userdata:ext4
(bootloader) partition-size:userdata: 0x5e0000000
(bootloader) partition-type:system:ext4
(bootloader) partition-size:system: 0x118000000
(bootloader) serialno:HT58XSV00950
all:
Execution time is 1(s)
Reading secure flag information
... (bootloader) read secure flag: 3
OKAY
Execution time is 15(ms)
Reading CID information
... FAILunknown command
FAILED (remote: unknown command)
Execution time is 8(ms)
Reading MEID information
... FAILunknown command
FAILED (remote: unknown command)
Execution time is 7(ms)
Read information failed


Can you help me get this phone to a working state XTC Team??

Thanks!!

Last edited by GTrader; 03-28-2017 at 23:11.
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Old 04-04-2017, 20:15   #2 (permalink)
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nobody has any idea how to fix this?
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Old 04-05-2017, 06:09   #3 (permalink)
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Direct mode ... is useless for new phones. Drop here shot of phone screen. May you miss the M9 "no download mode" solution by XTC 2 Clip
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Old 04-05-2017, 15:17   #4 (permalink)
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Hello,

You can only flash hosd (download mode core) while in bootloader mode.
Please refer to the link provided by debeliamark, it should help, unless it's a emmc problem (which is widely known for M9)
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Old 04-05-2017, 16:07   #5 (permalink)
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okay thanks everyone!!!
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