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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > xtc2cliP

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Old 10-11-2018, 19:58   #1 (permalink)
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help xtc team htc desire728 dead


this is log


Starting flash process...
target rom version: 1.27.1405.1
found large-zip header, file count: 6
processing file 1/6...
sending 'zip' (181448 KB)...
OKAY [ 7.880s]
writing 'zip'...
(bootloader) HOSD CL#846029
(bootloader) update GPT (gpt_main_32g.img) successfully.
(bootloader) Perform pre-update
(bootloader) [email protected]
(bootloader) [email protected]
(bootloader) [email protected]
(bootloader) [email protected]
(bootloader) [email protected]%
(bootloader) [email protected]%
(bootloader) [email protected]%
(bootloader) [email protected]
(bootloader) [email protected]
(bootloader) [email protected]%
(bootloader) [email protected]%
(bootloader) [email protected]%
(bootloader) [email protected]%
(bootloader) [email protected]
(bootloader) [email protected]
(bootloader) Perform hardware reset
FAILED (remote: 90 hboot pre-update! please flush image again immediately)
finished. total time: 9.276s
preupdate done, rebooting...
Phone DISconnected
resending command...
< waiting for device >

this firmware itry to flash



2PQ8IMG_A50CML_DTUL_L51_DESIRE_SENSE70_HTC_Europe_ 1.36.401.4_Radio_0.1524V28P51.0504.0620_release_49 1899_signed_2_4.zip

this more log


10/11/2018 7:53:06 PM

10/11/2018 7:53:06 PM Checking for new version...

10/11/2018 7:53:07 PM Phone connected [LC6B9B804948] *** Fastboot mode

10/11/2018 7:53:07 PM A new version 1.36 is available

10/11/2018 7:54:04 PM Reading information...

10/11/2018 7:54:04 PM Using Fastboot mode...

10/11/2018 7:54:04 PM Reading common information

10/11/2018 7:54:04 PM (bootloader) kernel: lk

(bootloader) product: htc_a50cml_dtul

(bootloader) version: 1.0

(bootloader) imei: 352731081913489

(bootloader) version-main: 1.36.401.4

(bootloader) boot-mode: download

(bootloader) version-baseband: READ version-baseband ERROR

(bootloader) version-bootloader: 1.01.0000

(bootloader) mid: 2PQ810000

(bootloader) cid: HTC__J15

all:

Execution time is 9(ms)

10/11/2018 7:54:04 PM Reading CID information

10/11/2018 7:54:04 PM ... (bootloader) cid: HTC__J15

OKAY

Execution time is 43(ms)

10/11/2018 7:54:04 PM Reading MEID information

10/11/2018 7:54:05 PM ... FAILREAD MEID ERROR

FAILED (remote: READ MEID ERROR)

Execution time is 5(ms)

10/11/2018 7:54:05 PM Reading IMEI1 information

10/11/2018 7:54:05 PM ... (bootloader) imei: 352731081913489

OKAY

Execution time is 8(ms)

10/11/2018 7:54:05 PM Reading IMEI2 information

10/11/2018 7:54:05 PM ... FAILREAD IMEI2 ERROR

FAILED (remote: READ IMEI2 ERROR)

Execution time is 6(ms)

10/11/2018 7:54:05 PM Reading secure flag information

10/11/2018 7:54:05 PM ... (bootloader) Device security level S-ON

OKAY

Execution time is 9(ms)

10/11/2018 7:54:05 PM Reading serial number information

10/11/2018 7:54:06 PM ... (bootloader) Device Serial No. is LC6B9B804948

OKAY
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Old 10-11-2018, 20:01   #2 (permalink)
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Download mode accessible or phone completely dead? If dead than u must repair emmc


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Old 10-11-2018, 20:02   #3 (permalink)
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no download or any thing black screen and orange blimk only
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Old 10-11-2018, 20:03   #4 (permalink)
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Did u check battery is it fully charged ??


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Old 10-11-2018, 20:07   #5 (permalink)
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50% ******ed it before i start flash and the customer want the phone working agine

what is this tool how this can be happen tool kill working phone the all info is right
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Old 10-11-2018, 20:13   #6 (permalink)
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help xtc team htc desire728 dead

Why flashed phone if it was working ???
Flashing is plain fastboot commands it had nothing to do with phone being dead.
What was previous condition before flashing
May b phone died coz of downgrade attempt



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Old 10-11-2018, 20:15   #7 (permalink)
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phone showing google play has stoped phone have virus many apps auto download when connected to network thats all
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Old 10-12-2018, 05:14   #8 (permalink)
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Most probably preloader corrupted after downgrade attempt.i think u will need emmc repair tool to make it alive
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Old 10-12-2018, 16:56   #9 (permalink)
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Quote:
Originally Posted by kapaka View Post
50% ******ed it before i start flash and the customer want the phone working agine

what is this tool how this can be happen tool kill working phone the all info is right
If by "tool" you mean our clip and software - I can assure you, that XTC 2 Tool cannot kill your phone.

Also I didn't get it, you wrote that you tried to flash 2PQ8IMG_A50CML_DTUL_L51_DESIRE_SENSE70_HTC_Europe_ 1.36.401.4_Radio_0.1524V28P51.0504.0620_release_49 1899_signed_2_4.zip
, but from the log I can see 1.27.1405.1.

Since it's an MTK phone, it may have preloader interface when the phone has firmware corruption. Run Device Manager in windows, connect phone and see if you have any new devices (it will appear for 2-3 seconds and then disappear).
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