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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > xtc2cliP


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Old 01-07-2017, 18:12   #1 (permalink)
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HTC One M9 OPJA200 nTelos simunlock [SOLVED]


Hi xtc2clip team.
Please need help
I have a phone

(bootloader) product: htc_himawhl
(bootloader) version: 1.0
(bootloader) imei: 990005694253767
(bootloader) version-main: 2.11.510.16
(bootloader) boot-mode: download
(bootloader) version-baseband: 1.11.C1144030@50421
(bootloader) version-bootloader: 1.0.0.0000
(bootloader) mid: 0PJA20000
(bootloader) cid: ACG__001

I must say that I can make call with GSM sim inserted, but network indicator was always showing "no network" and network modes available were only CDMA and CDMA/LTE

I decided to simunlock phone anyway, make s-off, flash TWRP and custom ROM.

I have performed unlock procedure using "SPECIAL UNLOCK" tab.
FTM showed me unlock procedure step 1... step 2.... step 3.... step 4... DONE SUCESSFULLY on phones's LCD.
Then I S-OFFed and made supercid and flashed first sprint 2.11.561.x
firmware When I boot the phone it won't catch network anymore and network modes available were still only CDMA and CDMA/LTE. Then I tried to update to firmware and the second step was sprint firmware 3.41.651.41. Then flashed TWRP recovery and Viper ROM, because stock ROM does not boot with new firmware.

Phone booted sucessfully, but Wi-Fi networks became unavailable and HFA is active (but why HFA active?) and no network with GSM sim.
Now I can not boot home screen because can not activate phone through HFA and also have no WIFI

Please help me. Seems like everything Was done right, but can not understand why it does not work

P.S. Maybe I should use Sprint TAB for unlock, but Special Unlock tab says M9/Sprint M9 unlock, bl unlock, HFA) but nothing was done correctly using it (no network, HFA active)
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Old 01-07-2017, 20:33   #2 (permalink)
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I flashed RUU_HIMA_WHL_M60_SENSE70_SPCS_MR_Sprint_WWE_3.41.6 51.31
and perfomed unlock using special unlock tab but the phone still hangs on HFA.
HOW TO UNLOCK PHONE?
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Old 01-07-2017, 20:41   #3 (permalink)
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if u are s-off and cid 11111111 u can flash any ruu even european one but i recomand u to change cid to BS_US001 and flash the factory unlocked one and try and see how will perform
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Old 01-07-2017, 21:16   #4 (permalink)
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Quote:
Originally Posted by warrior26ro View Post
if u are s-off and cid 11111111 u can flash any ruu even european one but i recomand u to change cid to BS_US001 and flash the factory unlocked one and try and see how will perform

You are wrong.
My hardware is hima_whl
Do not help others with NOT WORKING solutions
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Old 01-07-2017, 21:17   #5 (permalink)
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Quote:
Originally Posted by nick_fc View Post
I flashed RUU_HIMA_WHL_M60_SENSE70_SPCS_MR_Sprint_WWE_3.41.6 51.31
and perfomed unlock using special unlock tab but the phone still hangs on HFA.
HOW TO UNLOCK PHONE?
LOG from xtc2clip:
===============================
XTC 2 Clip - service tool v2.14
Detected release:HIMA_WHL_M60_SENSE70_SPCS_MR
===============================
XTC 2 Clip - service tool v2.14
Detected release: HIMA_WHL_M60_SENSE70_SPCS_MR
===============================
XTC 2 Clip - service tool v2.14
Detected release: HIMA_WHL_M60_SENSE70_SPCS_MR
===============================
XTC 2 Clip - service tool v2.14
Detected release: HIMA_WHL_M60_SENSE70_SPCS_MR
===============================
XTC 2 Clip - service tool v2.14
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Old 01-10-2017, 23:54   #6 (permalink)
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repair file system and restoring clip image did not help.
phone hangs on HFA even after 5 attemps to activate. And this lasts forever
Screenshot 1
Screenshot 2
when in FTM ONLY 2 strings appear on phone's screen (and clip log too):
===============================
XTC 2 Clip - service tool v2.14
===============================
XTC 2 Clip - service tool v2.14
Detected release: HIMA_WHL_L51_SENSE70_SPCS_MR
===============================
XTC 2 Clip - service tool v2.14
Detected release: HIMA_WHL_L51_SENSE70_SPCS_MR
===============================
XTC 2 Clip - service tool v2.14
Detected release: HIMA_WHL_L51_SENSE70_SPCS_MR

there are no step_1... step_2... etc and succesfully finished like it was the first time

Sprint TAB method did not work to, but log says phone was unlocked:



09.01.2017 20:06:37 Read information completed.

09.01.2017 20:06:38 Starting SPC code request procedure

09.01.2017 20:06:38 Starting SPC request

09.01.2017 20:06:38 Detected MEID: 99000569425376

09.01.2017 20:06:38 Checking server connection...

09.01.2017 20:06:39 Communicating with the XTC 2 Clip ...

09.01.2017 20:07:12 Connecting to the server...

09.01.2017 20:07:12 Please wait, contacting Sprint database...

09.01.2017 20:07:13 Waiting for the server to process request, it may take up to 5 minutes...

09.01.2017 20:07:25 Your request was processed successfully! SPC obtainted

09.01.2017 20:07:25 SPC for MEID 99000569425376 is 400425

09.01.2017 20:07:49 Sending reboot

09.01.2017 20:07:49 rebooting...

Execution time is 19(ms)

09.01.2017 20:07:49 Phone DISconnected

09.01.2017 20:07:49 Operation finished

09.01.2017 20:08:06 Phone connected [HT55ESV01816] *** ADB mode

09.01.2017 20:09:13 Trying to connect in Sprint mode...

09.01.2017 20:09:13 Trying to connect on COM14

09.01.2017 20:09:13 Checking server connection...

09.01.2017 20:09:14 Communicating with the XTC 2 Clip ...

09.01.2017 20:09:46 Connecting to the server...

09.01.2017 20:09:46 Please wait, generating unlock hash...

09.01.2017 20:09:46 Process finished SUCCESSFULLY

09.01.2017 20:09:46 Please restart your phone for the changes to take effect

09.01.2017 20:09:46 Note: If your phone is M7 - please do S-OFF first and then unlock again

09.01.2017 20:09:46 In case of calls/network problems, please do reset by:

09.01.2017 20:09:46 Open phone dialer, type ##786#, wait for the menu to appear

09.01.2017 20:09:46 Press MENU in top right corner and select RESET

09.01.2017 20:09:46 Enter SPC code

09.01.2017 20:09:46 Wait for the phone to verify the code and reboot

09.01.2017 20:10:55 Opening special menu

09.01.2017 20:11:00 Please check your phone screen:

09.01.2017 20:11:00 DM Command Service Should appear

09.01.2017 20:11:00 Choose '1. DM ON' and press SELECT

09.01.2017 20:11:00 You will be asked to enter MSL code

09.01.2017 20:11:00 Enter SPC code from last step

09.01.2017 20:11:00 We will try to do it automatically, but if something will go

09.01.2017 20:11:00 wrong - please enter manually.

09.01.2017 20:11:00 At the end you should see 'Diag enabled' or 'Have enabled before'

09.01.2017 20:11:00 Please wait...

09.01.2017 20:11:00 Phone DISconnected

09.01.2017 20:11:00 If you see 'Diag enabled' - please press to Step 4. Otherwise try to perform operation manually.

09.01.2017 20:11:01 Detected phone in mass-storage mode, trying to switch to ADB...

09.01.2017 20:11:01 Successfully

09.01.2017 20:11:01 Phone connected [HT55ESV01816] *** ADB mode

09.01.2017 20:11:31 Sending reboot

09.01.2017 20:11:41 Operation finished

09.01.2017 20:11:43 Phone DISconnected

09.01.2017 20:11:56 Phone connected [HT55ESV01816] *** ADB mode

09.01.2017 20:23:04 Phone DISconnected

09.01.2017 20:52:29 Phone connected [HT55ESV01816] *** ADB mode

09.01.2017 20:52:58 Trying to connect in Sprint mode...

09.01.2017 20:52:58 Trying to connect on COM14

09.01.2017 20:52:58 Checking server connection...

09.01.2017 20:52:59 Communicating with the XTC 2 Clip ...

09.01.2017 20:53:09 Connecting to the server...

09.01.2017 20:53:09 Please wait, generating unlock hash...

09.01.2017 20:53:10 Process finished SUCCESSFULLY

09.01.2017 20:53:10 Please restart your phone for the changes to take effect

09.01.2017 20:53:10 Note: If your phone is M7 - please do S-OFF first and then unlock again

09.01.2017 20:53:10 In case of calls/network problems, please do reset by:

09.01.2017 20:53:10 Open phone dialer, type ##786#, wait for the menu to appear

09.01.2017 20:53:10 Press MENU in top right corner and select RESET

09.01.2017 20:53:10 Enter SPC code

09.01.2017 20:53:10 Wait for the phone to verify the code and reboot

09.01.2017 21:00:07 Phone DISconnected



Maybe I need flash native nTelos RUU and try to unlock again? But I have done unlock before flashing sprint RUU
Maybe I should try viper rom (custom rom)?
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Old 01-11-2017, 11:52   #7 (permalink)
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Quote:
Originally Posted by nick_fc View Post
repair file system and restoring clip image did not help.
phone hangs on HFA even after 5 attemps to activate. And this lasts forever
Screenshot 1
Screenshot 2
when in FTM ONLY 2 strings appear on phone's screen (and clip log too):
===============================
XTC 2 Clip - service tool v2.14
===============================
XTC 2 Clip - service tool v2.14
Detected release: HIMA_WHL_L51_SENSE70_SPCS_MR
===============================
XTC 2 Clip - service tool v2.14
Detected release: HIMA_WHL_L51_SENSE70_SPCS_MR
===============================
XTC 2 Clip - service tool v2.14
Detected release: HIMA_WHL_L51_SENSE70_SPCS_MR

there are no step_1... step_2... etc and succesfully finished like it was the first time

Sprint TAB method did not work to, but log says phone was unlocked:



09.01.2017 20:06:37 Read information completed.

09.01.2017 20:06:38 Starting SPC code request procedure

09.01.2017 20:06:38 Starting SPC request

09.01.2017 20:06:38 Detected MEID: 99000569425376

09.01.2017 20:06:38 Checking server connection...

09.01.2017 20:06:39 Communicating with the XTC 2 Clip ...

09.01.2017 20:07:12 Connecting to the server...

09.01.2017 20:07:12 Please wait, contacting Sprint database...

09.01.2017 20:07:13 Waiting for the server to process request, it may take up to 5 minutes...

09.01.2017 20:07:25 Your request was processed successfully! SPC obtainted

09.01.2017 20:07:25 SPC for MEID 99000569425376 is 400425

09.01.2017 20:07:49 Sending reboot

09.01.2017 20:07:49 rebooting...

Execution time is 19(ms)

09.01.2017 20:07:49 Phone DISconnected

09.01.2017 20:07:49 Operation finished

09.01.2017 20:08:06 Phone connected [HT55ESV01816] *** ADB mode

09.01.2017 20:09:13 Trying to connect in Sprint mode...

09.01.2017 20:09:13 Trying to connect on COM14

09.01.2017 20:09:13 Checking server connection...

09.01.2017 20:09:14 Communicating with the XTC 2 Clip ...

09.01.2017 20:09:46 Connecting to the server...

09.01.2017 20:09:46 Please wait, generating unlock hash...

09.01.2017 20:09:46 Process finished SUCCESSFULLY

09.01.2017 20:09:46 Please restart your phone for the changes to take effect

09.01.2017 20:09:46 Note: If your phone is M7 - please do S-OFF first and then unlock again

09.01.2017 20:09:46 In case of calls/network problems, please do reset by:

09.01.2017 20:09:46 Open phone dialer, type ##786#, wait for the menu to appear

09.01.2017 20:09:46 Press MENU in top right corner and select RESET

09.01.2017 20:09:46 Enter SPC code

09.01.2017 20:09:46 Wait for the phone to verify the code and reboot

09.01.2017 20:10:55 Opening special menu

09.01.2017 20:11:00 Please check your phone screen:

09.01.2017 20:11:00 DM Command Service Should appear

09.01.2017 20:11:00 Choose '1. DM ON' and press SELECT

09.01.2017 20:11:00 You will be asked to enter MSL code

09.01.2017 20:11:00 Enter SPC code from last step

09.01.2017 20:11:00 We will try to do it automatically, but if something will go

09.01.2017 20:11:00 wrong - please enter manually.

09.01.2017 20:11:00 At the end you should see 'Diag enabled' or 'Have enabled before'

09.01.2017 20:11:00 Please wait...

09.01.2017 20:11:00 Phone DISconnected

09.01.2017 20:11:00 If you see 'Diag enabled' - please press to Step 4. Otherwise try to perform operation manually.

09.01.2017 20:11:01 Detected phone in mass-storage mode, trying to switch to ADB...

09.01.2017 20:11:01 Successfully

09.01.2017 20:11:01 Phone connected [HT55ESV01816] *** ADB mode

09.01.2017 20:11:31 Sending reboot

09.01.2017 20:11:41 Operation finished

09.01.2017 20:11:43 Phone DISconnected

09.01.2017 20:11:56 Phone connected [HT55ESV01816] *** ADB mode

09.01.2017 20:23:04 Phone DISconnected

09.01.2017 20:52:29 Phone connected [HT55ESV01816] *** ADB mode

09.01.2017 20:52:58 Trying to connect in Sprint mode...

09.01.2017 20:52:58 Trying to connect on COM14

09.01.2017 20:52:58 Checking server connection...

09.01.2017 20:52:59 Communicating with the XTC 2 Clip ...

09.01.2017 20:53:09 Connecting to the server...

09.01.2017 20:53:09 Please wait, generating unlock hash...

09.01.2017 20:53:10 Process finished SUCCESSFULLY

09.01.2017 20:53:10 Please restart your phone for the changes to take effect

09.01.2017 20:53:10 Note: If your phone is M7 - please do S-OFF first and then unlock again

09.01.2017 20:53:10 In case of calls/network problems, please do reset by:

09.01.2017 20:53:10 Open phone dialer, type ##786#, wait for the menu to appear

09.01.2017 20:53:10 Press MENU in top right corner and select RESET

09.01.2017 20:53:10 Enter SPC code

09.01.2017 20:53:10 Wait for the phone to verify the code and reboot

09.01.2017 21:00:07 Phone DISconnected



Maybe I need flash native nTelos RUU and try to unlock again? But I have done unlock before flashing sprint RUU
Maybe I should try viper rom (custom rom)?
Hello,

Sprint unlock will not remove HFA, unfortunately.
The unlock/HFA removal process doesn't work according to the log, and I cannot understand the reason at the moment.
Try to reflash and then unlock/remove HFA again, just to see the result.
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Old 01-11-2017, 16:28   #8 (permalink)
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Quote:
Originally Posted by xtc2clip View Post
Hello,

Sprint unlock will not remove HFA, unfortunately.
The unlock/HFA removal process doesn't work according to the log, and I cannot understand the reason at the moment.
Try to reflash and then unlock/remove HFA again, just to see the result.
I tried 3.41.651.xx
I tried 2.11.651.xx
DID NOT HELP.

Maybe you have new clip filesystem image?

Do you have 2.11.510.16 original nTelos RUU?

Will it help if I will flash custom ROM?

Please read my 1st message in this thread attentively one more time
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Old 01-12-2017, 21:20   #9 (permalink)
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Helloooo, where is my support?
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Old 01-12-2017, 21:36   #10 (permalink)
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Quote:
Originally Posted by xtc2clip View Post
Hello,
Sprint unlock will not remove HFA, unfortunately.
The unlock/HFA removal process doesn't work according to the log, and I cannot understand the reason at the moment.
Try to reflash and then unlock/remove HFA again, just to see the result.


Helloooo, where is my support?
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Old 01-17-2017, 21:16   #11 (permalink)
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THANK YOU VERY MUCH xtc_team
YOUR SUPPORT is VERY NICE
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Old 01-17-2017, 22:47   #12 (permalink)
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Quote:
Originally Posted by xtc2clip View Post
Hello,

Sprint unlock will not remove HFA, unfortunately.
The unlock/HFA removal process doesn't work according to the log, and I cannot understand the reason at the moment.
Try to reflash and then unlock/remove HFA again, just to see the result.
reflashed phone to stock nTelos ROM 2.11.510.16
Now I have Unknown baseband and unknown IMEI in android.

Reading information...
Using ADB mode...
CID list: [ACG__001]
Main CID: [ACG__001]
Model ID (MID): [0PJA20000]
Project: [HIMA_WHL_L51_SENSE70_SPCS_MR]
System version: [2.11.510.16]
Chipset: [msm8994]
Memory: [3GB]
Hardware: [htc_hima]
Serial no: [HT55ESV01816]
Bluetooth chipset: [Broadcom BCM4356]
Buildline: [HIMAWHL_ACGUS_WWE_L51_CRC_Sense70_Stable_MR]
Sense version: [7.0]
SKU: [ACG US]
Signed: [release-keys]
Android version: [5.1]
Disk enecryption: [unencrypted]
Device: [htc_himawhl]
Read information completed.


But fastboot shows everything OK.

Reading information...
Using Fastboot mode...
Reading common information
(bootloader) kernel: lk
(bootloader) product: htc_himawhl
(bootloader) version: 1.0
(bootloader) imei: 990005694253767
(bootloader) version-main: 2.11.510.16
(bootloader) boot-mode: download
(bootloader) version-baseband: 1.11.C1144030@50421
(bootloader) version-bootloader: 1.0.0.0000
(bootloader) mid: 0PJA20000
(bootloader) cid: ACG__001
all:
Execution time is 61(ms)
Reading secure flag information
... (bootloader) Device security level S-OFF
OKAY
Execution time is 61(ms)
Reading CID information
Reading MEID information
... (bootloader) meid: 99000569425376
OKAY
Execution time is 22(ms)
Read information completed.


Why it happens?

It was fully working phone before I tried to sim-unlock, s-off, supercid etc
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Old 01-18-2017, 16:22   #13 (permalink)
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Quote:
Originally Posted by nick_fc View Post
reflashed phone to stock nTelos ROM 2.11.510.16
Now I have Unknown baseband and unknown IMEI in android.

Reading information...
Using ADB mode...
CID list: [ACG__001]
Main CID: [ACG__001]
Model ID (MID): [0PJA20000]
Project: [HIMA_WHL_L51_SENSE70_SPCS_MR]
System version: [2.11.510.16]
Chipset: [msm8994]
Memory: [3GB]
Hardware: [htc_hima]
Serial no: [HT55ESV01816]
Bluetooth chipset: [Broadcom BCM4356]
Buildline: [HIMAWHL_ACGUS_WWE_L51_CRC_Sense70_Stable_MR]
Sense version: [7.0]
SKU: [ACG US]
Signed: [release-keys]
Android version: [5.1]
Disk enecryption: [unencrypted]
Device: [htc_himawhl]
Read information completed.


But fastboot shows everything OK.

Reading information...
Using Fastboot mode...
Reading common information
(bootloader) kernel: lk
(bootloader) product: htc_himawhl
(bootloader) version: 1.0
(bootloader) imei: 990005694253767
(bootloader) version-main: 2.11.510.16
(bootloader) boot-mode: download
(bootloader) version-baseband: 1.11.C1144030@50421
(bootloader) version-bootloader: 1.0.0.0000
(bootloader) mid: 0PJA20000
(bootloader) cid: ACG__001
all:
Execution time is 61(ms)
Reading secure flag information
... (bootloader) Device security level S-OFF
OKAY
Execution time is 61(ms)
Reading CID information
Reading MEID information
... (bootloader) meid: 99000569425376
OKAY
Execution time is 22(ms)
Read information completed.


Why it happens?

It was fully working phone before I tried to sim-unlock, s-off, supercid etc
Hi Nick,

Sorry for keeping you waiting. I can't say exactly what's wrong with your phone, as you said in your first post:

Quote:
I must say that I can make call with GSM sim inserted, but network indicator was always showing "no network" and network modes available were only CDMA and CDMA/LTE
it had problems from the very beginning.

fastboot will always say that IMEI is OK, as it justs reads out the IMEI from the internal storage.

I have checked, and can confirm that 2.11.510.16 is the latest version for this release.

Which network do you want to use it on? Is it a GSM network? Because USA networks like Sprint in most cases have their own settings in NV area, so it's hard to predict what will happen with the phone, as, for example, you have already flashed it with Sprint firmware.
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Old 01-18-2017, 19:08   #14 (permalink)
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Quote:
Originally Posted by xtc2clip View Post
Hi Nick,

Sorry for keeping you waiting. I can't say exactly what's wrong with your phone, as you said in your first post:



it had problems from the very beginning.

fastboot will always say that IMEI is OK, as it justs reads out the IMEI from the internal storage.

I have checked, and can confirm that 2.11.510.16 is the latest version for this release.

Which network do you want to use it on? Is it a GSM network? Because USA networks like Sprint in most cases have their own settings in NV area, so it's hard to predict what will happen with the phone, as, for example, you have already flashed it with Sprint firmware.
It is for use in GSM networks outide of USA
Phone was reverted to nTelos original ROM 2.11.510.16.
No matter which ROM is flashed - all of them show UNKNOWN BASEBAND and UNKNOWN imei.
As I can understand modem software is missing, or modem partition is corrupted, or eMMC is defective.
Can I check all eMMC partitions? Can I read/write modem partition separately?
Can this problem be caused with wrong nvitems?
What can I try to do with this phone to find the reason?
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Old 01-18-2017, 20:53   #15 (permalink)
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Quote:
Originally Posted by nick_fc View Post
It is for use in GSM networks outide of USA
Phone was reverted to nTelos original ROM 2.11.510.16.
No matter which ROM is flashed - all of them show UNKNOWN BASEBAND and UNKNOWN imei.
As I can understand modem software is missing, or modem partition is corrupted, or eMMC is defective.
Can I check all eMMC partitions? Can I read/write modem partition separately?
Can this problem be caused with wrong nvitems?
What can I try to do with this phone to find the reason?
No, modem is valid, when modem doesn't start it usually shows "airplane mode turning off/on".
It can be eMMC, but I doubt, that it's the problem.
You can read/write modem partition, but full flash do the same, it doesn't make any sense to write the same modem once again just separately.

I believe that the problem is in nvitems, where IMEI is stored.
If you have QXDM, you can try to write IMEI. I will ask our developers, if they can assist you in any way.
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