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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > xtc2cliP

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Old 05-07-2018, 15:44   #1 (permalink)
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Htc 10 android 7 s-off problem


I have a Htc 10 android 7 s-off problem
Here are some logs

Please wait, preparing your phone...
HTC 10 detected
Android release: 7.0
Working in OS mode
Warning! It seems that you don't have root access, did you install SuperSU on your device?
Phone DISconnected
Phone connected [FA65MBN00317] *** ADB mode
and

Please wait, preparing your phone...
Sorry, qcom is not yet supported.
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Old 05-08-2018, 04:25   #2 (permalink)
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root then granting the ADB and s-off process will be successfully
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Old 05-08-2018, 09:32   #3 (permalink)
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Quote:
Originally Posted by hoang555 View Post
root then granting the ADB and s-off process will be successfully
It is rooted already
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Old 05-08-2018, 10:50   #4 (permalink)
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try a few times it should work
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Old 05-08-2018, 12:25   #5 (permalink)
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from download mode


1. Checking phone connectivity...
Phone connection confirmed!
HTC KEY CARD VERSION: 7
2. Checking Server connectivity...
Server connection confirmed!
3. Checking PowerAdapter connectivity...
Process started
PowerAdapter connected, processing request to adapter...
Starting operation...
Sending oem reboot-download
Phone DISconnected
... OKAY
Execution time is 2(ms)
Waiting for the phone to reboot...
Building connection
Initiating communication
Building connection
Data exchange sequence.
Phone connected [FA65MBN00317] *** Fastboot mode
Requesting information from server
Phone connected
Request sent, waiting 3 seconds for reply...
Waiting 3 seconds more...
Processing...
Data exchange completed
Data exchange sequence.....
Initiating communication
Building connection
Data exchange sequence.
Requesting information from server
Request sent, waiting 3 seconds for reply...
Processing...
Data exchange completed
Data exchange sequence....
Initiating communication
Sending oem readimei
Building connection
Initiating communication
Building connection
Data exchange sequence.
Requesting information from server
Request sent, waiting 3 seconds for reply...
Processing...
Data exchange completed
Data exchange sequence
Initiating communication
... (bootloader) imei: 354261072616774
OKAY
Execution time is 9(s)
Operation completed!
Releasing adapter.
Request completed


but still s-on
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Old 05-08-2018, 12:27   #6 (permalink)
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restart in download mode and check ?
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Old 05-08-2018, 12:44   #7 (permalink)
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Quote:
Originally Posted by deepakgarg View Post
restart in download mode and check ?
this is in download mode
in os mode this is the info
Reading information...
Using ADB mode...
Chipset: [msm8996]
Memory: [4GB]
Hardware: [qcom]
Serial no: [FA65MBN00317]
Release: [HTC/lineage_pme/pme:7.1.2/NJH47F/8273e0c50e:userdebug/release-keys]
Signed: [release-keys]
Android version: [7.1.2]
Android patch [2018-04-05]
Disk enecryption: [encrypted]
Device: [htc_pmeuhl]
Can't find service: iphonesubinfo
Read information completed.
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