GSM Shop GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > xtc2cliP

Reply
 
LinkBack Thread Tools Display Modes
Old 12-02-2019, 16:58   #1 (permalink)
Major Poster
 
Join Date: Aug 2017
Posts: 48
Member: 2743735
Status: Offline
Thanks Meter: 0
HTC One 10 Sprint Unlock


I'm trying to use the Sprint Universal unlock procedure to unlock my HTC One 10 Sprint phone. I did step one and 2 so I got the SPC code. It's saved. I also did steps 3 to turn on the special menu, enabling "DM". When I try to do step 4 and hit refresh I don't see anything under the com port. What can I do to fix this?
  Reply With Quote
Old 12-03-2019, 04:25   #2 (permalink)
No Life Poster
 
deepakgarg's Avatar
 
Join Date: Jan 2006
Location: Chandigarh,India
Age: 35
Posts: 5,751
Member: 220603
Status: Offline
Sonork: 100.1624258
Thanks Meter: 1,142
Check device manager if any device needs manual drivers
Also make sure you have copied files from special unlock tab
  Reply With Quote
Old 12-05-2019, 19:16   #3 (permalink)
Product Manager
 
Join Date: Jun 2015
Posts: 6,417
Member: 2416253
Status: Offline
Thanks Meter: 4,077
Quote:
Originally Posted by Wagoo View Post
I'm trying to use the Sprint Universal unlock procedure to unlock my HTC One 10 Sprint phone. I did step one and 2 so I got the SPC code. It's saved. I also did steps 3 to turn on the special menu, enabling "DM". When I try to do step 4 and hit refresh I don't see anything under the com port. What can I do to fix this?
Hi Wagoo!

Sorry to hear that you are having problems again.

deepakgarg is right - if you don't see the COM port, most likely the drivers are not installed.

Do you still have this issue?
  Reply With Quote
Old 12-09-2019, 17:58   #4 (permalink)
Major Poster
 
Join Date: Aug 2017
Posts: 48
Member: 2743735
Status: Offline
Thanks Meter: 0
I installed the newest drivers but it is still blank. I see this:

Phone connected [HT6530102748] *** ADB mode

So it's detected by the computer but not the COM port.
  Reply With Quote
Old 12-09-2019, 18:21   #5 (permalink)
No Life Poster
 
deepakgarg's Avatar
 
Join Date: Jan 2006
Location: Chandigarh,India
Age: 35
Posts: 5,751
Member: 220603
Status: Offline
Sonork: 100.1624258
Thanks Meter: 1,142
U need to check coms and ports in device manager if there is any port


Sent from my iPhone using Tapatalk
  Reply With Quote
Old 12-10-2019, 21:01   #6 (permalink)
Major Poster
 
Join Date: Aug 2017
Posts: 48
Member: 2743735
Status: Offline
Thanks Meter: 0
This is what I see when it's in DM mode under the coms and ports:

https://imgur.com/Ok69Rqd
  Reply With Quote
Old 12-10-2019, 22:40   #7 (permalink)
Freak Poster
 
Join Date: Jan 2012
Posts: 197
Member: 1713460
Status: Offline
Thanks Meter: 25
Quote:
Originally Posted by Wagoo View Post
This is what I see when it's in DM mode under the coms and ports:

https://imgur.com/Ok69Rqd



yellow triangle says that smth wrong with driver installation
it is an issue with your PC/WindowsOS
  Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 



All times are GMT +1. The time now is 21:44.



Powered by Searchlight © 2019 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2017 -
Page generated in 0.69350 seconds with 7 queries

SEO by vBSEO