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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > xtc2cliP

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Old 03-15-2018, 13:29   #1 (permalink)
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HTC U Play soff&unlock


1. Checking phone connectivity...
Phone connection confirmed!
HTC KEY CARD VERSION: 7
2. Checking Server connectivity...
Server connection confirmed!
3. Checking PowerAdapter connectivity...
Process started
PowerAdapter connected, processing request to adapter...
Starting operation...
Sending oem writesecureflag 0
... (bootloader) HTC KEY CARD VERSION: 7
Building connection
Initiating communication
Building connection
Data exchange sequence.
Requesting information from server
Request sent, waiting 3 seconds for reply...
Processing...
Data exchange completed
Data exchange sequence.
FAILPERMISSION DENY (VERIFY_FAIL)
FAILED (remote: PERMISSION DENY (VERIFY_FAIL))
Execution time is 26(s)
Operation completed!
Releasing adapter.
Request completed
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Old 03-15-2018, 13:41   #2 (permalink)
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normally connectivity problem
make sure power adapter is correctly inserted in clip
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Old 03-15-2018, 13:55   #3 (permalink)
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1. Connection is OK
2. Repaired clip multiple times
3. Clip is registered

After several tries get this
1. Checking phone connectivity...
Phone connection confirmed!
HTC KEY CARD VERSION: 7
2. Checking Server connectivity...
Server connection error #1. Please check firewall and/or internet connectivity!

But Connection is OK
Server problem?

Phone info:

Using Fastboot mode...
Reading common information
(bootloader) kernel: lk
(bootloader) product: htc_alpine_uhl
(bootloader) version: 1.0
(bootloader) max-download-size: 1172000000
(bootloader) serialno: HT7BJ16XXXXX
(bootloader) slot-count: 0
(bootloader) current-slot:
(bootloader) imei: 3550720809XXXXX
(bootloader) version-main: 1.30.401.4
(bootloader) boot-mode: download
(bootloader) version-baseband: READ version-baseband ERROR
(bootloader) version-bootloader: 1.01.0000(481d8b67)
(bootloader) mid: 2PZM30000
(bootloader) cid: HTC__034
all:
Execution time is 3(ms)
Reading CID information
... (bootloader) cid: HTC__034
OKAY
Execution time is 4(ms)
Reading MEID information
... FAILREAD MEID ERROR
FAILED (remote: READ MEID ERROR)
Execution time is 2(ms)
Reading IMEI1 information
... (bootloader) imei: 3550720809XXXXX
OKAY
Execution time is 3(ms)
Reading IMEI2 information
... FAILREAD IMEI2 ERROR
FAILED (remote: READ IMEI2 ERROR)
Execution time is 2(ms)
Reading secure flag information
... (bootloader) Device security level S-ON
OKAY
Execution time is 4(ms)
Reading serial number information
... (bootloader) Device Serial No. is HT7BJXXXXXX
OKAY
Execution time is 3(ms)
Read information completed.
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Old 03-15-2018, 14:01   #4 (permalink)
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1. Checking phone connectivity...
Phone connection confirmed!
HTC KEY CARD VERSION: 7
2. Checking Server connectivity...
Server connection confirmed!
3. Checking PowerAdapter connectivity...
Process started
PowerAdapter connected, processing request to adapter...
Starting operation...
Sending oem reboot-download
... OKAY
Execution time is 3(ms)
Waiting for the phone to reboot...
Phone DISconnected
Phone connected [HT7BJ1600142] *** Fastboot mode
Phone connected
Building connection
Initiating communication
Building connection
Data exchange sequence.
Requesting information from server
Request sent, waiting 3 seconds for reply...
Waiting 3 seconds more...
Waiting 3 seconds more...
Processing...
Data exchange completed
Data exchange sequence.....
Initiating communication
Building connection
Data exchange sequence.
Requesting information from server
Request sent, waiting 3 seconds for reply...
Processing...
Data exchange completed
Data exchange sequence....
Sending oem writesecureflag 0
Initiating communication
Building connection
Data exchange sequence.
Requesting information from server
Request sent, waiting 3 seconds for reply...
Processing...
Data exchange completed
Data exchange sequence.....
... (bootloader) HTC KEY CARD VERSION: 7
Initiating communication
Building connection
Data exchange sequence.
Requesting information from server
Request sent, waiting 3 seconds for reply...
Processing...
Data exchange completed
Data exchange sequence.....
Initiating communication
Building connection
Data exchange sequence.
Requesting information from server
Request sent, waiting 3 seconds for reply...
Processing...
Data exchange completed
Data exchange sequence.
FAILWRITE SECURE FLAG ERROR (11)
FAILED (remote: WRITE SECURE FLAG ERROR (11))
Execution time is 21(s)
Operation completed!
Initiating communication
Releasing adapter.
Request completed
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Old 03-15-2018, 14:01   #5 (permalink)
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U Play not supported S-OFF
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Old 03-15-2018, 14:04   #6 (permalink)
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How to unlock U Play? I bought power adapter especially for this model.

Tried unlock via special unlock and get "security checking failed GT_CONNECT_FAIL"
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Old 03-15-2018, 14:11   #7 (permalink)
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Quote:
Originally Posted by bobo07 View Post
How to unlock U Play? I bought power adapter especially for this model.
Is that mean unlock bootloader?

If it is, you can unlock bootloader via Bootloader tab in xtc 2 tool
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Old 03-15-2018, 14:13   #8 (permalink)
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Quote:
Originally Posted by sabpprook View Post
Is that mean unlock bootloader?

If it is, you can unlock bootloader via Bootloader tab in xtc 2 tool
Bootloader is already unlocked. I need sim unlock.
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Old 03-15-2018, 14:17   #9 (permalink)
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for sim unlock use special tab
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Old 03-15-2018, 14:19   #10 (permalink)
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Quote:
Originally Posted by bobo07 View Post
Bootloader is already unlocked. I need sim unlock.
Copy HTC U Play files to clip storage
Insert SMART card into clip (not poweradapter)
Insert flex cable into phone's sdcard slot
Reboot phone into FTM mode (FTM button in xtc2 tool)
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Old 03-15-2018, 14:25   #11 (permalink)
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1. Checking phone connectivity...
Phone connection confirmed!
HTC KEY CARD VERSION: 7
2. Checking Server connectivity...
Server connection confirmed!
3. Checking PowerAdapter connectivity...
Process started
PowerAdapter connected, processing request to adapter...
Starting operation...
Sending oem writesecureflag 0
... (bootloader) HTC KEY CARD VERSION: 7
Building connection
Initiating communication
Building connection
Data exchange sequence.
Requesting information from server
Request sent, waiting 3 seconds for reply...
Waiting 3 seconds more...
Processing...
Data exchange completed
Data exchange sequence
FAILPERMISSION DENY (VERIFY_GET_PATERN_FAIL)
FAILED (remote: PERMISSION DENY (VERIFY_GET_PATERN_FAIL))
Execution time is 20(s)
Operation completed!
Initiating communication
Releasing adapter.
Request completed
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Old 03-15-2018, 14:26   #12 (permalink)
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Quote:
Originally Posted by sabpprook View Post
Copy HTC U Play files to clip storage
Insert SMART card into clip (not poweradapter)
Insert flex cable into phone's sdcard slot
Reboot phone into FTM mode (FTM button in xtc2 tool)
When using smart card I get Security Error.
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Old 03-15-2018, 14:31   #13 (permalink)
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Quote:
Originally Posted by sabpprook View Post
U Play not supported S-OFF
HTC U Ultra / U Play S-OFF instructions
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Old 03-15-2018, 14:45   #14 (permalink)
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Introducing XTC 2 Clip PowerAdapter - your HTC must-have for 2017!

It's clearly written here that is FULL SUPPORTED including S-OFF.
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Old 03-15-2018, 15:37   #15 (permalink)
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Quote:
Originally Posted by bobo07 View Post
Introducing XTC 2 Clip PowerAdapter - your HTC must-have for 2017!

It's clearly written here that is FULL SUPPORTED including S-OFF.
Warning! At this moment Power Adapter may not S-OFF U11 and U Ultra. For U Ultra temporary S-OFF please use "Ultra S-OFF" tab in XTC 2 Tool
stated in link shared above
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