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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > xtc2cliP

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Old 05-06-2019, 12:32   #1 (permalink)
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Red face [JAVACARD_ERR] Javacard reset response timeout C= 1000


when i use direct mode for soff
Sending oem writesecureflag 0
... (bootloader) SecuritySDInit counter = 3
(bootloader) t6ul_init_sd, SD card already power on
(bootloader) sdhw_7xxx_open: id=0
(bootloader) [ERR] Cmd5 polling status timed out, MCI_STATUS: 0xC0000
(bootloader) [ERR] sdcc_command: sdcc_poll_status error, rc: 2
(bootloader) [ERR] Cmd8 polling status timed out, MCI_STATUS: 0xC0000
(bootloader) [ERR] sdcc_command: sdcc_poll_status error, rc: 2
(bootloader) [ERR] Cmd8 polling status timed out, MCI_STATUS: 0xC0000
(bootloader) [ERR] sdcc_command: sdcc_poll_status error, rc: 2
(bootloader) [ERR] Cmd8 polling status timed out, MCI_STATUS: 0xC0000
(bootloader) [ERR] sdcc_command: sdcc_poll_status error, rc: 2
(bootloader) sdcc_init_memory_device done
(bootloader) SD clock freq = 19MHz....
(bootloader) [Tuxera] No exFAT partition found
(bootloader) [FAT_ERROR] can not find FAT16/32 partition
(bootloader) [FAT_ERROR] fat_open_file: can not find SMART_IO.CRD
(bootloader) [JAVACARD_ERR] SMART_IO.CRD cann't find
(bootloader) writesecureflag: Permission denied, value 1
OKAY


but when use simlock via phone show
chek keycard failed
i try format and write img file but not slove
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Old 05-06-2019, 21:09   #2 (permalink)
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Hello,

The error itself means not connection with the smartcard, so first make sure smartcard is correctly inserted. You can eject it, gently clean and put it back.

Second thing you can try it to change the flex cable, as if it's damaged it may cause such problems.

Please let us know the results!
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