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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Ultimate Multi Tool Box


Ultimate Multi Tool Box Multi GSM & CDMA Box

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Old 12-22-2016, 07:09   #1 (permalink)
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SM-J500G Resetting FRP Lock Data... . Done, but still locked [ANSWERED]


device info
Code:
Port	: COM77 : SAMSUNG Mobile USB Modem #11
Baud Rate	: 921600
Device	: Samsung A310F
Operation	: Read Info
Opening Port... OK
Reading Information... OK
Model	: SM-J500G
IMEI	: 3535160715xxxxxx
Version Info	: J500GXXU1APG1
	: J500GOLB1APG1
	: J500GXXU1APG1
	: J500GXXU1APG1
Checking Lock Status... Failed
Operation Finished.
Elapsed Time: 00:07
[Module Ver. 3.3]

Resetting FRP Lock
Code:
Device: Samsung Device
Operation: Reset FRP (New Method)
Port: COM24 : SAMSUNG Mobile USB Modem #4
Checking for Device... Found [Download Mode]
Reading Data from Phone... Done
Chipset: MSM8916 [HiSpeed]
Resetting FRP Lock Data... . Done
Closing Session... Done
---------------- IMPORTANT ----------------
Wait for phone to reboot and turn on fully or TURN ON manually.
Once Phone is completely ON, wait a few minutes and then.
goto Menu > Settings > Backup and Reset and do Factory data Reset.
Elapsed Time: 00:18
[Ultimate Samsung Flasher v0.8]

Done, but still FRP Locked
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Old 12-22-2016, 07:31   #2 (permalink)
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Quote:
Originally Posted by tsabila View Post
device info
Code:
Port    : COM77 : SAMSUNG Mobile USB Modem #11
Baud Rate    : 921600
Device    : Samsung A310F
Operation    : Read Info
Opening Port... OK
Reading Information... OK
Model    : SM-J500G
IMEI    : 3535160715xxxxxx
Version Info    : J500GXXU1APG1
    : J500GOLB1APG1
    : J500GXXU1APG1
    : J500GXXU1APG1
Checking Lock Status... Failed
Operation Finished.
Elapsed Time: 00:07
[Module Ver. 3.3]
Resetting FRP Lock
Code:
Device: Samsung Device
Operation: Reset FRP (New Method)
Port: COM24 : SAMSUNG Mobile USB Modem #4
Checking for Device... Found [Download Mode]
Reading Data from Phone... Done
Chipset: MSM8916 [HiSpeed]
Resetting FRP Lock Data... . Done
Closing Session... Done
---------------- IMPORTANT ----------------
Wait for phone to reboot and turn on fully or TURN ON manually.
Once Phone is completely ON, wait a few minutes and then.
goto Menu > Settings > Backup and Reset and do Factory data Reset.
Elapsed Time: 00:18
[Ultimate Samsung Flasher v0.8]
Done, but still FRP Locked
whether you have done a factory reset?
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Old 12-22-2016, 10:20   #3 (permalink)
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Quote:
Originally Posted by Deni's View Post
whether you have done a factory reset?
factory reset via AT command after frp reset done, but still frp locked

Code:
---------------- IMPORTANT ----------------
Wait for phone to reboot and turn on fully or TURN ON manually.
Once Phone is completely ON, wait a few minutes and then.
goto Menu > Settings > Backup and Reset and do Factory data Reset.
Elapsed Time: 00:18
[Ultimate Samsung Flasher v0.8]
after w8ting a few minutes, cannt enter menu, still frp locked

btw problem solved by sidesync
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Old 12-22-2016, 19:26   #4 (permalink)
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You are damn crazy that you are using AT command?

Did you really read and understood what UMT software told you in log?

If not, use google translate to understand it and then tell us result.

Br,
Ultimate Multi Tool
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Old 12-23-2016, 02:55   #5 (permalink)
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Quote:
Originally Posted by U.M.T View Post
You are damn crazy that you are using AT command?

Did you really read and understood what UMT software told you in log?

If not, use google translate to understand it and then tell us result.

Br,
Ultimate Multi Tool

hello....,
in fact is #1 post i follow software instruction after Resetting FRP Lock complete, i w8ting a few minutes, cannt enter menu, still frp locked (tried 2 times same pb)
how many minutes waiting for access phone menus? i missed something here??




and

i do factory reset via AT command after frp reset 2nd time done is the last step.





btw thx

Last edited by tsabila; 12-23-2016 at 03:03.
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Old 12-23-2016, 06:15   #6 (permalink)
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If there is any problem, then you flash phone with new firmware and try frp reset again.

You must do Factory reset from Menu - Settings.

Br,
Ultimate Multi Tool
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