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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Ultimate Multi Tool Box


Ultimate Multi Tool Box Multi GSM & CDMA Box

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Old 12-15-2018, 10:44   #1 (permalink)
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Question Smartisun nut pro 2 User lock reset problem


Read info Failed

Device : Smartisan Nut Pro 2
Operation : Read Information
Checking for existing devices...Not Found
Turn Off phone, hold Vol UP + Vol DOWN and insert USB cable.
Some phones may need Special Boot Cable or TestPoint for EDL mode.
Found Port : Qualcomm HS-USB QDLoader 9008 (COM12)
Driver Info : Huawei Incorporated, qu_usb_serial.sys, 2.1.1.0
Connecting to phone...OK
Waiting for response...OK
Init Handshake Sequence...OK
Hardware ID : E1C00800 [8976] 22001100
OPK_DATA : 2EC99C0A1B86E71B81744418E91A9BF774DD51EE2CDFC409FE B24AF51A5B13E8
Initializing Protocol...OK
Using Auto Loader Selection [3]
Device may possibly not boot with this loader.
Preparing Loader...Done
Sending Loader [8976_011]...Write Error!
Please use correct loader and check USB port / cable.
Operation Finished.
QcFire Ver. 3.4


Format FS also failed

Device : Smartisan Nut Pro 2
Operation : Read Information
Checking for existing devices...Not Found
Turn Off phone, hold Vol UP + Vol DOWN and insert USB cable.
Some phones may need Special Boot Cable or TestPoint for EDL mode.
Found Port : Qualcomm HS-USB QDLoader 9008 (COM12)
Driver Info : Huawei Incorporated, qu_usb_serial.sys, 2.1.1.0
Connecting to phone...OK
Waiting for response...OK
Init Handshake Sequence...OK
Hardware ID : E1C00800 [8976] 22001100
OPK_DATA : 2EC99C0A1B86E71B81744418E91A9BF774DD51EE2CDFC409FE B24AF51A5B13E8
Initializing Protocol...OK
Using Auto Loader Selection [3]
Device may possibly not boot with this loader.
Preparing Loader...Done
Sending Loader [8976_011]...Write Error!
Please use correct loader and check USB port / cable.
Operation Finished.
QcFire Ver. 3.4

How to solve this problem team make a quick solution if i did do something wrong ??
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Old 12-15-2018, 11:22   #2 (permalink)
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Can you please test with latest version 3.5?

Br,
UMT
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Old 12-15-2018, 12:53   #3 (permalink)
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Quote:
Originally Posted by U.M.T View Post
Can you please test with latest version 3.5?

Br,
UMT
Device : Smartisan Nut Pro 2
Operation : Read Information
Checking for existing devices...Not Found
Turn Off phone, hold Vol UP + Vol DOWN and insert USB cable.
Some phones may need Special Boot Cable or TestPoint for EDL mode.
Found Port : Qualcomm HS-USB QDLoader 9008 (COM12)
Driver Info : Huawei Incorporated, qu_usb_serial.sys, 2.1.1.0
Connecting to phone...OK
Waiting for response...OK
Init Handshake Sequence...OK
Hardware ID : E1C00800 [8976] 22001100
OPK_DATA : 2EC99C0A1B86E71B81744418E91A9BF774DD51EE2CDFC409FE B24AF51A5B13E8
Initializing Protocol...OK
Using Auto Loader Selection [3]
Device may possibly not boot with this loader.
Preparing Loader...Done
Sending Loader [8976_011]...Write Error!
Please use correct loader and check USB port / cable.
Operation Finished.
QcFire Ver. 3.5 still same ???
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Old 12-15-2018, 13:11   #4 (permalink)
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Cpu type
Can you please upload spacial boot file for this model
Qualcomm Snapdragon 660 MSM8976 Plus
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Old 12-16-2018, 10:07   #5 (permalink)
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Quote:
Originally Posted by U.M.T View Post
Can you please test with latest version 3.5?

Br,
UMT
Will you please tell me what i need to do

Quote:
Originally Posted by U.M.T View Post
Can you please test with latest version 3.5?

Br,
UMT
Hello_sir_what_now_no_soltion_with_umt_or_it_just_ fake_solution

Last edited by U.M.T; 12-17-2018 at 16:03.
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Old 12-17-2018, 16:04   #6 (permalink)
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I was updating loader for you.

But as you have already called fake solution, so now it does not make sense to provide updated loader.

So now for you, not supported.

Br,
UMT
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Old 12-18-2018, 08:08   #7 (permalink)
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Quote:
Originally Posted by U.M.T View Post
I was updating loader for you.

But as you have already called fake solution, so now it does not make sense to provide updated loader.

So now for you, not supported.

Br,
UMT
Really after too much wait i told that
and this is now the way to treat your customers
Its up on you. your call
I can't do that such of thing with my customer
i m recently buy umt tool to see lots of success report
but sorry to say very bad reply from you sir
by they keep it up

Thanks for reply
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Old 01-17-2019, 09:07   #8 (permalink)
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Can any umt user solve this problem if yes
so please share loader with me
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Old 01-17-2019, 16:43   #9 (permalink)
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any one unlock this phone with umt guys help me with this supporter will not help me as i know
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Old 01-17-2019, 23:25   #10 (permalink)
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Quote:
Originally Posted by robin25 View Post
any one unlock this phone with umt guys help me with this supporter will not help me as i know
Who can help you? after u call our money making machin fake? Next time control ur *****
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Old 01-18-2019, 08:30   #11 (permalink)
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Quote:
Originally Posted by Alameeen View Post
Who can help you? after u call our money making machin fake? Next time control ur *****
Okey i'agree i did wrong but after long time waiting i told that because customer can't give more time for just unlock a phone
and phone is in listed that's why i say
Forget it
In short i just ask for solution with say yes or no word only
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