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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Ultimate Multi Tool Box


Ultimate Multi Tool Box Multi GSM & CDMA Box

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Old 07-18-2018, 16:00   #1 (permalink)
No Life Poster
 
Join Date: Nov 2012
Location: delhi
Posts: 525
Member: 1845731
Status: Offline
Thanks Meter: 741
zte a2017u try to repair bt facing unkow error


when i try backup qcn umt say bckup save in umt folder bt there is no qcn backup in c drive i try to change pc bt some issue
logos is here

Operation : Backup QCN
Searching for Device in FTM Mode...Found
Port : ZTE Handset Diagnostic Interface (COM46)
Hardware ID : usb\vid_19d2&pid_0500&rev_0318&mi_00
Compile : Apr 20 2017 04:04:37
Release : Mar 19 2017 21:00:00
Hw. Ver. : 8996.gen
Software : P996A01V1.1.0B25
IMEI : 861712030641854 / 990006780667068
Reading QCN Data...Done
Saved As : C:\UMTool\QcFire\QCN_Backup\8996.gen_P996A01V1.1.0 B25_861712030641854_180718_201556.qcn
Operation Finished.
Module Ver. 2.5


Operation : Repair IMEI
Searching for Device in FTM Mode...Found
Port : ZTE Handset Diagnostic Interface (COM46)
Hardware ID : usb\vid_19d2&pid_0500&rev_0318&mi_00
Compile : Apr 20 2017 04:04:37
Release : Mar 19 2017 21:00:00
Hw. Ver. : 8996.gen
Software : P996A01V1.1.0B25
IMEI : 861712030641854 / 990006780667068
Reading QCN Data...Done
Saved As : C:\UMTool\QcFire\QCN_Backup\8996.gen_P996A01V1.1.0 B25_861712030641854_180718_184922.qcn
Switching to EDL Mode...Done
Checking for existing devices...Not Found
Turn Off phone, hold Vol UP + Vol DOWN and insert USB cable.
Some phones may need Special Boot Cable or TestPoint for EDL mode.
Found Port
Driver Info : Qualcomm Incorporated, qcusbser.sys, 2.1.2.7
Connecting to phone...OK
Waiting for response...OK
Init Handshake Sequence...OK
Hardware ID : E1709400 [8996] 00000400
OPK_DATA : 81335CD2BB007B787CC2F266D1C603745042C900374E436565 E6C3AE594D8B7F
Initializing Protocol...OK
Using Auto Loader Selection [1]
Preparing Firehose Loader...Done
Sending Loader [8996_007.ufl]...Done
Executing Loader...OK
Detecting Chip Type...OK
Hardware : MSM8996, UFS, 64 GB
LU Count : 6 [0x00D4C800] [0x00000400] [0x00000400] [0x00000400] [0x00196400] [0x00002800]
WARNING! High Speed Driver is not installed.
Please install driver from QcFire\Drivers folder using Device Manager.
Payload Info : In: 65536 [4096], Out: 131072, Sector Size: 4096
Reading Partition Table...OK
Reading Device Information...OK
Device : ZTE ZTE A2017U [msm8996]
Software : A2017UV1.1.0B25, 20170420.050245 [Thu Apr 20 05:02:39 CST 2017]
Android Ver. : 7.1.1
Patch Level : 2017-03-01
Saving EFS Backup.......OK
EFS Backup : EFS_ZTE_ZTE A2017U_A2017UV1.1.0B25_2017-03-01_180718_185138.ueb
Reset EFS (Full).......Done
Restoring QCN Data...QCN Parse Err!
Operation Failed.

aftr this operation phone going ftm mode only
Attached Images
File Type: png error.PNG (35.4 KB, 7 views)
File Type: png qcn error.PNG (42.4 KB, 9 views)
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The Following User Says Thank You to aryanmobile1989 For This Useful Post:
Old 07-24-2018, 10:44   #2 (permalink)
No Life Poster
 
Join Date: Nov 2012
Location: delhi
Posts: 525
Member: 1845731
Status: Offline
Thanks Meter: 741
its done thx to umt imei 0000000000 done

Quote:
Originally Posted by aryanmobile1989 View Post
when i try backup qcn umt say bckup save in umt folder bt there is no qcn backup in c drive i try to change pc bt some issue
logos is here

Operation : Backup QCN
Searching for Device in FTM Mode...Found
Port : ZTE Handset Diagnostic Interface (COM46)
Hardware ID : usb\vid_19d2&pid_0500&rev_0318&mi_00
Compile : Apr 20 2017 04:04:37
Release : Mar 19 2017 21:00:00
Hw. Ver. : 8996.gen
Software : P996A01V1.1.0B25
IMEI : 861712030641854 / 990006780667068
Reading QCN Data...Done
Saved As : C:\UMTool\QcFire\QCN_Backup\8996.gen_P996A01V1.1.0 B25_861712030641854_180718_201556.qcn
Operation Finished.
Module Ver. 2.5


Operation : Repair IMEI
Searching for Device in FTM Mode...Found
Port : ZTE Handset Diagnostic Interface (COM46)
Hardware ID : usb\vid_19d2&pid_0500&rev_0318&mi_00
Compile : Apr 20 2017 04:04:37
Release : Mar 19 2017 21:00:00
Hw. Ver. : 8996.gen
Software : P996A01V1.1.0B25
IMEI : 861712030641854 / 990006780667068
Reading QCN Data...Done
Saved As : C:\UMTool\QcFire\QCN_Backup\8996.gen_P996A01V1.1.0 B25_861712030641854_180718_184922.qcn
Switching to EDL Mode...Done
Checking for existing devices...Not Found
Turn Off phone, hold Vol UP + Vol DOWN and insert USB cable.
Some phones may need Special Boot Cable or TestPoint for EDL mode.
Found Port
Driver Info : Qualcomm Incorporated, qcusbser.sys, 2.1.2.7
Connecting to phone...OK
Waiting for response...OK
Init Handshake Sequence...OK
Hardware ID : E1709400 [8996] 00000400
OPK_DATA : 81335CD2BB007B787CC2F266D1C603745042C900374E436565 E6C3AE594D8B7F
Initializing Protocol...OK
Using Auto Loader Selection [1]
Preparing Firehose Loader...Done
Sending Loader [8996_007.ufl]...Done
Executing Loader...OK
Detecting Chip Type...OK
Hardware : MSM8996, UFS, 64 GB
LU Count : 6 [0x00D4C800] [0x00000400] [0x00000400] [0x00000400] [0x00196400] [0x00002800]
WARNING! High Speed Driver is not installed.
Please install driver from QcFire\Drivers folder using Device Manager.
Payload Info : In: 65536 [4096], Out: 131072, Sector Size: 4096
Reading Partition Table...OK
Reading Device Information...OK
Device : ZTE ZTE A2017U [msm8996]
Software : A2017UV1.1.0B25, 20170420.050245 [Thu Apr 20 05:02:39 CST 2017]
Android Ver. : 7.1.1
Patch Level : 2017-03-01
Saving EFS Backup.......OK
EFS Backup : EFS_ZTE_ZTE A2017U_A2017UV1.1.0B25_2017-03-01_180718_185138.ueb
Reset EFS (Full).......Done
Restoring QCN Data...QCN Parse Err!
Operation Failed.

aftr this operation phone going ftm mode only


Searching for Device in FTM Mode...Found
Port : CT_ZTE_3GPhone_Diag_Interface (COM43)
Hardware ID : usb\vid_19d2&pid_0500&rev_0318&mi_00
Compile : Apr 20 2017 04:04:37
Release : Mar 19 2017 21:00:00
Hw. Ver. : 8996.gen
Software : P996A01V1.1.0B25
IMEI : 000000000000000 / 000000000000000
Reading QCN Data...Done
Saved As : C:\UMTool\QcFire\QCN_Backup\8996.gen_P996A01V1.1.0 B25_000000000000000_180724_114252.qcn
Switching to EDL Mode...Done
Checking for existing devices...Not Found
Turn Off phone, hold Vol UP + Vol DOWN and insert USB cable.
Some phones may need Special Boot Cable or TestPoint for EDL mode.
Found Port : Qualcomm HS-USB QDLoader 9008 (COM27)
Driver Info : Qualcomm Incorporated, qcusbser.sys, 2.1.0.5
Connecting to phone...OK
Waiting for response...OK
Init Handshake Sequence...OK
Hardware ID : E1709400 [8996] 00000400
OPK_DATA : 81335CD2BB007B787CC2F266D1C603745042C900374E436565 E6C3AE594D8B7F
Initializing Protocol...OK
Using Auto Loader Selection [1]
Preparing Firehose Loader...Done
Sending Loader [8996_007.ufl]...Done
Executing Loader...OK
Detecting Chip Type...OK
Hardware : MSM8996, UFS, 64 GB
LU Count : 6 [0x00D4C800] [0x00000400] [0x00000400] [0x00000400] [0x00196400] [0x00002800]
WARNING! High Speed Driver is not installed.
Please install driver from QcFire\Drivers folder using Device Manager.
Payload Info : In: 65536 [4096], Out: 131072, Sector Size: 4096
Reading Partition Table...OK
Reading Device Information...OK
Device : ZTE ZTE A2017U [msm8996]
Software : A2017UV1.1.0B25, 20170420.050245 [Thu Apr 20 05:02:39 CST 2017]
Android Ver. : 7.1.1
Patch Level : 2017-03-01
Saving EFS Backup.......OK
EFS Backup : EFS_ZTE_ZTE A2017U_A2017UV1.1.0B25_2017-03-01_180724_114711.ueb
Reset EFS (Full).......Done
Restoring QCN Data...Done
Operation Finished.
  Reply With Quote
The Following 2 Users Say Thank You to aryanmobile1989 For This Useful Post:
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