zte encrypted userdata help - GSM-Forum

magixian · 08-22-2018, 00:06

Device : ZTE Grand X Max 2 (Z988)
Operation : Reset Locks
Checking for existing devices...Found
Port : Qualcomm HS-USB QDLoader 9008 (COM91)
Driver Info : Qualcomm Incorporated, qcusbser.sys, 2.1.0.3
Opening Port...OK
Init Handshake Sequence...OK
Hardware ID : E1209700 [8952] 00000400
OPK_DATA : 46B4EC5C949D2BD3FA853DFEDEE69DF9F6B7415FADA68A0729 345ADC932CB23F
Initializing Protocol...OK
Using Auto Loader Selection [1]
Preparing Firehose Loader...Done
Sending Loader [8952_016.ufl]...Done
Executing Loader...OK
Detecting Chip Type...OK
Hardware : 8952, eMMC, 16 GB
LU Count : 1 [0x01D1F000]
WARNING! High Speed Driver is not installed.
Please install driver from QcFire\Drivers folder using Device Manager.
Payload Info : In: 65536 [4096], Out: 1048576, Sector Size: 512
Reading Partition Table...OK
Reading Device Information...Failed
USERDATA : Encrypted
Encrypted USERDATA is NOT SUPPORTED
Operation Failed.
Module Ver. 2.6

how to unlock?

owais a · 08-22-2018, 01:52

not supported disable lock userdata is encrypted, you also can try format fs
br
owais a
UMT Team

**U.M.T** · 08-22-2018, 18:42

Try Disable Locks and see if it works. If yes, then backup data when lock is disabled.

Br,
UMT

08-22-2018, 00:06	#1 (permalink)
magixian No Life Poster Join Date: Apr 2004 Location: Lagos Nigeria Posts: 2,461 Member: 61176 Status: Offline Sonork: 100.86572 Thanks Meter: 368	zte encrypted userdata help Device : ZTE Grand X Max 2 (Z988) Operation : Reset Locks Checking for existing devices...Found Port : Qualcomm HS-USB QDLoader 9008 (COM91) Driver Info : Qualcomm Incorporated, qcusbser.sys, 2.1.0.3 Opening Port...OK Init Handshake Sequence...OK Hardware ID : E1209700 [8952] 00000400 OPK_DATA : 46B4EC5C949D2BD3FA853DFEDEE69DF9F6B7415FADA68A0729 345ADC932CB23F Initializing Protocol...OK Using Auto Loader Selection [1] Preparing Firehose Loader...Done Sending Loader [8952_016.ufl]...Done Executing Loader...OK Detecting Chip Type...OK Hardware : 8952, eMMC, 16 GB LU Count : 1 [0x01D1F000] WARNING! High Speed Driver is not installed. Please install driver from QcFire\Drivers folder using Device Manager. Payload Info : In: 65536 [4096], Out: 1048576, Sector Size: 512 Reading Partition Table...OK Reading Device Information...Failed USERDATA : Encrypted Encrypted USERDATA is NOT SUPPORTED Operation Failed. Module Ver. 2.6 how to unlock?

08-22-2018, 01:52	#2 (permalink)
owais a No Life Poster Join Date: May 2015 Location: mumbai Age: 27 Posts: 1,066 Member: 2401939 Status: Offline Thanks Meter: 682	not supported disable lock userdata is encrypted, you also can try format fs br owais a UMT Team

08-22-2018, 18:42	#3 (permalink)
U.M.T Product Manager Join Date: Sep 2015 Location: Inside UMT Posts: 9,405 Member: 2465108 Status: Offline Sonork: No More Used Thanks Meter: 13,432	Try Disable Locks and see if it works. If yes, then backup data when lock is disabled. Br, UMT