oppo r9tm user code reset
 

hi guy
i am newbie with this tool
but getting error will try to reset pin
i enter code but asking
result;
connect failed please input the right key.
here is log
Starting..
Asking Server for Access..
Checking User Details.. ok
Checking User Login.. ok
Connect Phone to Pc
Open Emergency calls and Dial (*#67766776#)
Enable "Serial interface/PC assistant"
Open Emergency calls and Dial (*#67766776001#) after press ok
Starting Adb Server..
Waiting for Phone...
Phone Not Found..
Process Failed...

any sugestion will be apreciated
tnx in advance

falcom team not present to give info about my problem
really need help to solve this pb