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Old 01-12-2007, 10:51   #1 (permalink)
InfinitySupport
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
Posts: 38,635
Member: 130995
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Thanks Meter: 35,227
!!! Attention !!! Important !!!

Dear Friends,

If you want to send to us any flash files, backup files for repair etc., please, NEVER use services like rapidshare, megaupload etc.
All rapidshare, megaupload etc. links will be simply ignored.
Please, send all files via e-mail, 10 Mb one attachment size ([email protected]), include information about attached file.
Reason:
1. we need description of file that we receive
2. if you send PM with link to me or other support person: just imagine situation: I go to eat something and my partner make support at that time. Now just imagine who (of course, nobody) will receive your information in time.
3. if you send me link via ICQ etc: ICQ history can be lost, can't be found on my 3 PC that I use for work. Now just imagine who (of course, nobody) will receive your information.
4. we need your e-mail address to give you an answer. How can we answer to rapidshare link ?
5. etc., etc.

Very easy and very good ways to give us an info or get help:
1. e-mail: [email protected]
2. forum with public messages (not private messages)
3. ICQ with online (not offline) messages

Here is an example of e-mail content:
-----------------------
Hello,

mobile phone: phone model name
firmware: firmware version
contain languages: languages inside firmware
reason to send: I send this backup because I need.....
-----------------------

Thank you for understanding and cooperation !
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