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Old 04-21-2016, 14:10   #5 (permalink)
Desirat
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Quote:
Originally Posted by carorina View Post
i didit and nothing change bro..still same can't print word file,its like can't send trhough the printer ( i use HP Deskjet 2132)
I know you using deskjet 2132. HP drivefrs deals with model series. If your printer is a 2132, 2130 series drivers are good for 2132, 2133, etc.

And test printer in other computer with different windows (7, 8)? Were you able to test?

You can also try to change usb cable, shorter, or change usb port!

First i would test printer in other computer with different windows, so you can rule out the printer having problems.

hp support site have this troubleshoot list:
HP Printers - After Windows 10 Upgrade, Printer Problems Occur | HP® Customer Support
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